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“pretty good hotel, great location” 4 of 5 stars
Review of Rosewood Crescent Hotel

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Rosewood Crescent Hotel
4.5 of 5 Hotel   |   400 Crescent Ct., Dallas, TX 75201 (Oak Lawn)   |  
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Ranked #20 of 188 Hotels in Dallas
los angeles
Top Contributor
184 reviews 184 reviews
61 hotel reviews
Reviews in 55 cities Reviews in 55 cities
186 helpful votes 186 helpful votes
“pretty good hotel, great location”
4 of 5 stars Reviewed October 31, 2012

Hotel is about 20 years old. Needs some freshening up. Didn't feel too fresh, particularly b/c room was smoke filled when we arrived. They didn't have an alternative room,so sprayed freshener and said they would look into a move the next day. We were quite busy,at a meeting, couldn't keep asking about rooms and they did not follow up at all. Concierge was good, not great. There are two other great properties one a very hip boutique hotel a block away and another a much more luxurious newer hotel with a very good chef-driven restaurant. I usually choose Rosewood over both FS and RC chains b/c they tend to be a higher level chain but not this property. This hotel is not up to the standards, particularly of cleanliness and attention to detail of other Rosewood properties I have stayed in. They have a very big gym for a hotel that is well-used by adjacent office bldg. members. Guests and gym members were mostly middle-aged. Location is great, uptown Dallas around the corner from McKinney a street with lots of cafes, bars, etc. Studio suite room was very spacious. Single sink in the bathroom. I might return if price was good, but equally likely to try another property.

Room Tip: 5th floor is highest floor that you only have to take one elevator for
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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239 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Nairobi, Nairobi, Kenya
1 review
5 of 5 stars Reviewed October 30, 2012

excellent service, food ,drinks rooms and a good swimming pool.wish to come back again.receptionists kip it up and all the service pple excellent work.wooooooow ,sincerely miss ya beatiful rooms.ntakam tena if nitapata nafasi but alwayz kip de fire burning,wonderful place.wil never 4get de place,managers gud nwork

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delray Beach, Florida
Top Contributor
291 reviews 291 reviews
44 hotel reviews
Reviews in 49 cities Reviews in 49 cities
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed October 14, 2012

Arrived late night so we asked the hotel to arrange for a car to meet us at the airport. Uniformed driver was waiting as we entered baggage hall. Checkin was smooth. Urban loft was one large room with floor to ceiling windows with a view to the tranquil courtyard but not a great view of the skyline given the high floor. Luxurious linens and contemporary furnishings proved comfortable - loved the oversize chaise lounge! The big downsides were the bathroom and closet. 2 small closets with louvre doors were hardly enough space to store 2 carry on bags and weekend belongings! The bathtub had one small sink and difficult to control water flow and temp knobs. A cavernous dimly lit shower and two light bulbs out in the bathroom made for a very dark room. A King room on a lower floor was reasonably spacious with the same closet space and slightly smaller bathroom as loft suite. The King room also had a lovely bright well lit vanity with bench which loft did not have! Odd that a larger room has less amenities!

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Room Tip: rooms overlooking the interior courtyard are quiet..
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed October 4, 2012

Because f availability we had to take a suite. While very expensive we thought at the end of the hall would be quiet, at least. Were we wrong. Not only did the poorly sealed patio doors let in the noise from the night club across the street, they also let in an abundance of humidity that made the air in the room feel sticky. The result--little sleep and uncomfortable when awake.

On top of that, the hotel was crowed because of a football game. We went to the restaurant for lunch during the game, expecting a quiet meal. Well it was quiet, mostly because of the absence of service. It was as if the staff had taken off because they thought everyone would be at the game...

Never have we paid so much for so little. Think twice before staying here.

Room Tip: Stay away from the end with the nightclub!!!
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abilene, Texas
1 review
5 of 5 stars Reviewed October 1, 2012

Wow! Pampered! The Spa is amazing. Very cool that they provide gym shorts and t shirts. Staff everywhere. You'll want for nothing. The rooms are very nice. Loved the vanity area.
The staff is extremely friendly and very accomodating.
Great location in Uptown Dallas.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 26, 2012

The location and staff at the Rosewood are great. The concierge made getting to places simple and coordinated the delivery of my packages well. The front desk was also very helpful, moving me to a better room after I expressed that I was unhappy in the one originally assigned to me.

There are some great restaurants near to the hotel and Nobu is in the lobby level (very convenient).

Having said this, the hotel seems like it is in need of a revamp...The rooms are a tired.

Overall it was "good" but far from a five-star luxury experience.

Room Tip: Don't get a room on the second floor, there can be noise from the lobby and the hallway tends to...
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 24, 2012

We arrived at the Crescent Hotel this past Thursday evening and I knew from setting foot on the property that we were going to have a great time. From the minute you step out of your car, the pampering and attention their staff give you is second to none. They do everything for you except carry you around and chew your food for you! The hotel is beautifully appointed and very well maintained. They also have an Audi A8 that is available to take you within a certain square mile radius so that you don't have to take a cab. It's VIP all the way baby!

We spent one morning at the Spa and the attention to detail was continued there as well. I had a Body Polish that was amazing and my skin felt baby soft afterwards then I had a wonderful Aromatherapy massage for 50 minutes. Both attendants were incredible -- and I've had my share of massages at fine spas! Prices were normal for an upscale spa and not over the top expensive.

The attention to detail was what was stunning to me -- every day we had a different "goodie" treat when we arrived back from a long day at the spa or shopping. One day was chocolate dip sauce with little treats and cookies to dip, and another was a healthier trio of fruit and nuts.

I also have to point out that the bed is amazingly comfortable and reminded me of one of the Westin's Heavenly Beds - yes, very comfy.

Housekeeping was also very detailed and they picked up my dresses that needed dry cleaning on Thursday night then brought them back on Friday in time for me to put one on for the evening. And they were perfect.

We spent time by the pool one of the days. Now, compared to some other hotels, the pool was not very large but it fits about 30 people around it comfortably. They had a nice young man that handled drinks and lunch for us and always had a smile on his face.

You feel very "taken care of" at the Crescent and the staff there take pride in how they treat their guests. I will definitely go back next time I visit the Dallas area.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rosewood Crescent Hotel

Address: 400 Crescent Ct., Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Dallas
#13 Luxury Hotel in Dallas
#18 Business Hotel in Dallas
#21 Family Hotel in Dallas
#35 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Rosewood Crescent Hotel 4.5*
Number of rooms: 218
Official Description (provided by the hotel):
Large, modern-style hotel comprised of ten types of Italian and Spanish marble. ... more   less 
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Also Known As:
Rosewood Crescent Court Dallas
Rosewood Crescent Court Hotel Dallas
Crescent Hotel Dallas

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