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“Liquor store next door and backs up to a strip club” 2 of 5 stars
Review of Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)

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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)
3.0 of 5 Hotel   |   2383 Stemmons Trail, Dallas, TX 75220 (Formerly Courtyard by Marriott )   |  
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Ranked #23 of 192 Hotels in Dallas
Certificate of Excellence 2014
Austin, Texas
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
“Liquor store next door and backs up to a strip club”
2 of 5 stars Reviewed 1 week ago

I really didn't like the location of this hotel, even though there was a lot of security features. While the lobby looked nice and the breakfast was ok, there were lots of little problems. None of the ice machines were working, the hot tub was out of order, the wifi was painfully slow etc. The staff were nice and the price was good but I probably won't stay here again.

  • Stayed March 2015, traveled with family
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kori_nooner, Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review, 6 days ago
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay due to the liquor store and the club and sincerely apologize the inconvenience that was caused due to that. We take the time to listen to your constructive comments so we can continually improve our services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    107
    39
    18
    7
    10
See reviews for
53
30
14
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Well maintained and quiet.Nice size room. Nicely stocked breakfast bar.Everything works. Very convenient to Love Field and next to the Stemmons Freeway.. but not so to be noisy..an occasional plane landing at Love Field.. barely noticeable

Stayed March 2015, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The staff were great, they allowed us to check in early. The review would have received another star, but I had someone steal my belongs for the guest laundry room...... The room was ok, besides ants.

  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It was a wonderful stay. Beautiful, modern, and well kept. The lobby was huge and comfortable. The rooms were great, ours faced the inner courtyard. Staff was excellent, especially the young man who worked 11/7 shift.

Stayed January 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Placitas, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The service at this hotel was at the level of more expensive places to stay. The hosts at the front desk were very nice and offered ways to help. With the free breakfast, this is a good value for the money.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Clean rooms, friendly staff, great complimentary breakfast. Stayed there for a weekend getaway and was pleasantly surprised. Many restraunts and stores close by, quiet and clean. Will definitely stay here again.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marble hill, ga
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Love this place. Friendly staff and management. Breakfast was good. Convenient to airport and convention center. Weather was terrible snow and ice but with the friendliness it was awesome. Convenient access to interstate best place I have stayed at in Dallas. Pricing was very good.

  • Stayed March 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)

Address: 2383 Stemmons Trail, Dallas, TX 75220 (Formerly Courtyard by Marriott )
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Dallas
#19 Business Hotel in Dallas
#37 Family Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center) 3*
Number of rooms: 110
Official Description (provided by the hotel):
This contemporary hotel off I-35 (Stemmons Frwy) and Northwest Highway is centrally located in DFW Metroplex, within minutes of Dallas Love Field Airport (DAL) which you can easily get to and from with the free hotel shuttle. As a guest of this pet-friendly hotel, you'll appreciate convenient services like a Business Center, a state-of-the-art Fitness Center and free Wi-Fi throughout the property to help you keep up with your routine in Dallas. The hotel's hot breakfast buffet is complimentary and serves something new every day, while Dallas's famous "Restaurant Row" is within easy walking distance.Many area attractions are accessible by DART Train, so you can take a ride to the Dallas Market Center, American Airlines Center or Cowboy Stadium. Pick your favorite restaurant to enjoy when you're done shopping at North Park Mall or Galleria Dallas, or depending on the season, attend a football game at Dallas Fair Park, home to the Cotton Bowl Stadium. At the end of the day, you'll be glad to return to your modern, spacious hotel room or upgraded suite at the Country Inn & Suites Dallas-Love Field (Medical Center), TX.100% Non-smoking facility ... more   less 
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Also Known As:
Courtyard By Marriott Nw Hwy At Stemmons/i-35e Hotel Dallas
Courtyard Hotel Dallas
Dallas Courtyard
Dallas Marriott
Courtyard Dallas

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