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Country Inn & Suites By Carlson Dallas Love Field (Medical Center)
3.0 of 5 Hotel   |   2383 Stemmons Trail, Dallas, TX 75220 (Formerly Courtyard by Marriott )   |  
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Ranked #20 of 188 hotels in Dallas
Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Good Value”
3 of 5 stars Reviewed 6 days ago NEW

The staff are very friendly and accommodating. The room was clean and the bed was comfortable. The room setup was unique but not bad. Before I start with the cons, let me first say that I would probably stay here again. It was a decent room at a fair price. In my opinion this hotel was good, but could very easily be very good. The room seemed to need a little TLC. There were scuff marks on the walls and a dirty handprint. Small things that are easy to fix, but look tacky in my opinion. I really like it when hotels have HD channels in the room. This one did not with the exception of a few local channels. The other channels were analog (but had a lot of channels). The main lobby area was very nice but the hallways need to be updated. I felt like the hallway on my floor was a little dark. Someone had dumped a lot of trash in the vending area on my floor. It was there when I checked in at 5:00 pm and was still there in the morning. The breakfast was ok and had a large selection. One thing that was interesting to me was a sign at the breakfast bar that said something like refrain from taking food to your room or you may be charged a cleaning fee. I have never seen a hotel discourage you from eating in your room. Furthermore, a hotel room that has a microwave, coffee maker and a refrigerator. This was a bit confusing. The neighborhood around the hotel was a little shady in my opinion however the parking area is gated, and I felt safe in the parking lot. There is a good selection of chain restaurants close by and it is close to Love Field airport.

Stayed August 2014, traveled on business
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93 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Baton Rouge, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel is convenient to Dallas Love Airport with free shuttle, comp WI-FI, free breakfast. Even though the shuttle to DFW is not free they did accommodate my transfer and we paid the driver; which is a lot less than hiring a taxi. Hotel is just a few minutes from Dallas Love and about 25 minutes to DFW. Rooms were clean. Great stay!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longview, Texas
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We redeemed Club Carlson points when staying in this hotel and asked to upgrade us upon arrival since we were travelling with kids and needed extra room. The staff was courteous and upgraded us to the suite - which ended up being just two separate rooms (each with a bathroom and own entrance door) with the connecting door between them unlocked - which provided much more space and convenience than the 'conventional' suites in other hotels. The swimming pool is outside but since we were staying in August it was Ok. Rooms were clean and as I mentioned spacious - though quite conventional and not stylish - just what you would expect from the hotel of this type. Would definitely return to the property on our next trips to Dallas.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent our last night of vacation before returning home. Have always had good experiences at Country Inns & Suites and this one is no exception. Appears to have been recently renovated and in line with the new look for C I & Suites. Bed and pillows very comfortable. Hotel is close to a highway but the room was very quiet and we heard no outside noises. AC worked well with wall thermostat. Bathroom clean and towels plenty soft. The toilet/shower room had no exhaust fan and the room does get steamy. Front desk staff very efficient and helpful. Breakfast bar well stocked. Would stay here again.

Room Tip: Ask for third floor in the rear of the hotel.
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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Rancho Cucamonga, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This property is well maintained, and clean. It needs an upgrade in the Laundry Room, as a double stacking unit would be beneficial. Also a hot tub renovation is needed as well. I know it is hot in Texas, but still necessary. Friendly staff, lax environment.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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Kempner
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at the this hotel twice this year and have been happy with my stay there. Even though they are a little off the highway and hard to find without a GPS it is worth the stay. The main thing I like about this hotel is that the rooms I was given both times had two separate bedrooms with their own bathrooms. The first time I stayed there the room actually had a big living room between the bedrooms. Each room had its own balcony so if you are a smoker or you just like relaxing in the evening enjoying the weather this is your place. Although the hotel seems like it has been there a while it has been kept up really well and it is gated, which gives you a little more secure feeling. The hotel staff is very friendly and the hot breakfast in the morning is not bad. All I can say is give it a try.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our basketball team stays here every year for Nationals and we are always satisfied. this year we took 50 people down and everyone seemed quite pleased. Th hot breakfast is just that hot breakfast and not just a few items. There are many tasty items to choose from. If you choose this hotel you will be satisfied!!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson Dallas Love Field (Medical Center)

Address: 2383 Stemmons Trail, Dallas, TX 75220 (Formerly Courtyard by Marriott )
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Dallas
#13 Family Hotel in Dallas
#49 Business Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson Dallas Love Field (Medical Center) 3*
Official Description (provided by the hotel):
This contemporary hotel off I-35 (Stemmons Frwy) and Northwest Highway is centrally located in DFW Metroplex, within minutes of Dallas Love Field Airport (DAL) and Dallas/Fort Worth International Airport (DFW), which you can easily get to and from with the free hotel shuttle. As a guest of this pet-friendly hotel, you'll appreciate convenient services like a Business Center, a state-of-the-art Fitness Center and free Wi-Fi throughout the property to help you keep up with your routine in Dallas. The hotel's hot breakfast buffet is complimentary and serves something new every day, while Dallas's famous "Restaurant Row" is within easy walking distance.Many area attractions are accessible by DART Train, so you can take a ride to the Dallas Market Center, American Airlines Center or Cowboy Stadium. Pick your favorite restaurant to enjoy when you're done shopping at North Park Mall or Galleria Dallas, or depending on the season, attend a football game at Dallas Fair Park, home to the Cotton Bowl Stadium. At the end of the day, you'll be glad to return to your modern, spacious hotel room or upgraded suite at the Country Inn & Suites Dallas-Love Field (Medical Center), TX.100% non-smoking facility ... more   less 
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Also Known As:
Courtyard By Marriott Nw Hwy At Stemmons/i-35e Hotel Dallas
Courtyard Hotel Dallas
Dallas Courtyard
Dallas Marriott
Courtyard Dallas

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