Overall, my experience was pretty good. Location was excellent. Value was decent and hotel was very clean.
I absolutely loved the gift shop. The beautiful lady at the counter(Negreen) greeted me with a smile, asking me if I needed any assistance with my purchase. She was very helpful and most of all, seemed like she was really into making the customers visit a memorable one. I viewed her with other customers and she seemed very knowlegeable about the items in the gift shop. She made my time here at the Fairmont a great one!
Thumbs up and would recommend this hotel (and gift shop) yo anyone who visits Dallas Tx anytime soon!