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The Fairmont Dallas: Traveler Reviews

4.0 of 5
1717 North Akard Street, Dallas, TX 75201
Hotel amenities
The Fairmont Dallas
Ranked #23 of 184 hotels in Dallas
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560 reviews from our community

Traveler rating
    229
    202
    70
    38
    21
See reviews for
Families
54
 
Couples
136
 
Solo
47
 
Business
255
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
houston
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Good hotel in central location”
4 of 5 stars Reviewed November 17, 2012

Stayed here for a conference nearby. The location was great, with easy access to many of the Dallas spots. The hotel was nice. The small bar lobby was amazingly happening for such a small little place, so much that it almost seemed funny and out of place for the hotel. Overall great stay. Hotel was not loud despite the busy lobby atmosphere. Stayed over weekend before Halloween and the nearby areas were a lot of fun to check out.

Stayed October 2012, traveled with friends
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Ask ktmoxie about The Fairmont Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review
November 27, 2012
Hello and thank you for sharing your feedback. We are so pleased to hear that you enjoyed your recent stay at our city center hotel. We hope that you will visit us in Dallas again soon. Thank you again for sharing your comments.
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Boston
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
40 helpful votes 40 helpful votes
“Good bang for the buck”
4 of 5 stars Reviewed November 13, 2012

This Fairmont Hotel was a solid 4 star stay. I was expecting a little more though just because it was a Fairmont but it fell slightly from my expectations. When we arrived the valet parking was backed up onto the street and took around 10-15 minutes to actually drop off the car. Once we arrived in the lobby we were told that our room was not ready yet and to head up to the Club Lounge for a cocktail and appetizers. The Lounge was spacious and clean and the supervisor on duty was competent and gracious. We only had to wait approximately 20 minutes for our room which was enough time to finish my glass of champagne.

The room was a nice size, clean and fairly modern. The bathroom was rather small in my opinion but adequate for its purpose. I will say that the shower gel that they stock in the bathroom smells absolutely YUMMY! The beds were comfortable and there was minimal outside noise so I had a good sleep.

The next morning we ventured upstairs to have brunch in the Lounge. I am not sure if the Lounge was understaffed for the amount of traffic on a Sunday morning but the place was a disaster. Used dishes, napkins and other clutter were on every table even the unoccupied ones. There were no clean plates for us to use so we had to wait for some to be washed before we could use the buffet.

All in all a nice stay. I would stay there again and I would recommend to others.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask katefromboston about The Fairmont Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newburgh, New York
Top Contributor
101 reviews 101 reviews
23 hotel reviews
Reviews in 43 cities Reviews in 43 cities
23 helpful votes 23 helpful votes
“Solid hotel”
4 of 5 stars Reviewed November 6, 2012 via mobile

Stayed here 7 nights for a business event and found it to be comfortable and well run. Excellent service. Everyone was friendly and genuinely ready to help. Food was good and facilities were fine. Room was clean and comfortable. No major complaints.

Stayed October 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Not up to par for a Fairmont.”
4 of 5 stars Reviewed November 5, 2012 via mobile

I would be surprised if this stays a Fairmont for long without a major face lift. The common areas are nice. The rooms are tired and worn. The service is great. The location is off the beaten path and not a lot within walking distance.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sue m about The Fairmont Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review
November 7, 2012
Thank you very much for sharing your comments. Feedback such as yours is especially valuable as we are commencing a renovation of our guest rooms this month. The redesigned guest rooms will include modern décor and new furniture for an updated, authentically Texan ambiance. We invite you to visit us again to experience the new rooms. Regarding our location, as the only hotel in the Dallas Arts District, we are located steps away from many cultural venues including the Nasher Sculpture Center, the Dallas Museum of Art, Klyde Warren Park, in addition to shopping, fine dining, and more. Our concierge is always available to help you plan your itinerary. Thank you again for providing your feedback and we hope to see you again soon.
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Houston, Texas
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great Location!”
4 of 5 stars Reviewed November 5, 2012

check in line was long. At 4:00 our room wasn't ready, but the desk clerk offered a free drink each at the bar, so the wait was ok. Bar area was crowded, though we were served quickly. Our room was as expected for a Fairmont. Check out was smooth.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Fairmont Dallas

Also Known As:
The Fairmont Dallas Hotel
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Address: 1717 North Akard Street, Dallas, TX 75201
Region: United States > Texas > Dallas
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in Dallas
#18 Business Hotels in Dallas
#40 Family Hotels in Dallas
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, fine dining, shopping, arts and entertainment are moments from our doorstep. ... more   less 
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