This Fairmont Hotel was a solid 4 star stay. I was expecting a little more though just because it was a Fairmont but it fell slightly from my expectations. When we arrived the valet parking was backed up onto the street and took around 10-15 minutes to actually drop off the car. Once we arrived in the lobby we were told that our room was not ready yet and to head up to the Club Lounge for a cocktail and appetizers. The Lounge was spacious and clean and the supervisor on duty was competent and gracious. We only had to wait approximately 20 minutes for our room which was enough time to finish my glass of champagne.

The room was a nice size, clean and fairly modern. The bathroom was rather small in my opinion but adequate for its purpose. I will say that the shower gel that they stock in the bathroom smells absolutely YUMMY! The beds were comfortable and there was minimal outside noise so I had a good sleep.

The next morning we ventured upstairs to have brunch in the Lounge. I am not sure if the Lounge was understaffed for the amount of traffic on a Sunday morning but the place was a disaster. Used dishes, napkins and other clutter were on every table even the unoccupied ones. There were no clean plates for us to use so we had to wait for some to be washed before we could use the buffet.

All in all a nice stay. I would stay there again and I would recommend to others.

Stayed here 7 nights for a business event and found it to be comfortable and well run. Excellent service. Everyone was friendly and genuinely ready to help. Food was good and facilities were fine. Room was clean and comfortable. No major complaints.

I would be surprised if this stays a Fairmont for long without a major face lift. The common areas are nice. The rooms are tired and worn. The service is great. The location is off the beaten path and not a lot within walking distance.

check in line was long. At 4:00 our room wasn't ready, but the desk clerk offered a free drink each at the bar, so the wait was ok. Bar area was crowded, though we were served quickly. Our room was as expected for a Fairmont. Check out was smooth.