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Ritz-Carlton Dallas: Traveler Reviews

5.0 of 5
2121 McKinney Street, Dallas, TX 75201 (Oak Lawn)
Hotel amenities
Ritz-Carlton Dallas
Ranked #10 of 184 hotels in Dallas
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239 reviews from our community

Traveler rating
    159
    51
    16
    9
    4
See reviews for
Families
26
 
Couples
77
 
Solo
21
 
Business
94
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Castle Rock, Colorado
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Very comfortable, with amazing service!!”
5 of 5 stars Reviewed March 15, 2013

This is a beautiful hotel with incredible service. Even though this hotel is very upscale, it feels very cozy and cimfortable. Great location in uptown, surrounded by wonderful restaurants. Fearings is a fantastic restaurant with impeccable service, located in the Lobby. Highly recommend ! The spa is also amazing , but a bit pricey.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Joy H about Ritz-Carlton Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corona del Mar, California
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
“Luxury and great fitness center”
4 of 5 stars Reviewed March 14, 2013

As usual, the Ritz in Dallas is another fine property with excellent service.

Starting with the lobby, just love the floral decor which changes twice a week. Amazing. Speaking of lobby, they have nice surprises. In the morning, smoothie shooters, coffee to go at the bar, and the best are the tequila shots at 6pm daily, along with the Gaucomologist.

Love the Bentley house car. I think the hotel has one of the best gyms. Everything is new, clean equipment,towels, water bottles, and disposable earbuds -- and open 24 hrs. (Actually water bottles are every where.)

If you get Club Access, great spread, lounge and champagne.
I highly recommend the Dallas Ritz.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Islanddiva7 about Ritz-Carlton Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Best hotel in Dallas!”
5 of 5 stars Reviewed March 4, 2013

I stay at this hotel about 10 times a year....and every time I am there....it is perfect! What sets this hotel apart from others is the service. From the moment you get out of your car, the bell staff is nothing but nice and helpful (particularly Joe and Melvin). They even remember my name and where I am from. As someone who is a frequent business traveler, I can tell you this is definitely not the norm at other hotels.

Cynthia in the club room is also very friendly and is always helpful if you need anything!

I have never really dealt with any issues when I have been there, however, I am pretty confident they would resolve any that came up.

Room Tip: Club level here is great!
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Booms1212 about Ritz-Carlton Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“It's the ULTIMATE!”
5 of 5 stars Reviewed February 25, 2013

Our experience here is unique. We haven't stayed here but we will! We wanted to give a wedding gift of "a perfect honeymoon night" to a young couple in our family. After calling several top rated hotels in Dallas, we just didn't have a confident feeling that our couple would be flawlessly taken care of. Then we called the Ritz-Carlton. We had do doubt that we were placing them in the hands of the best. We booked the romance package which included a rose petal turndown service, champagne and strawberries, welcome letter, and room service breakfast. Other hotels offered basics but the Ritz-Carlton offered a perfect package. Our reservationist personally handled the setting up of every detail of our gift over the phone. She suggested the in house restaurant for a special dinner, and again we were so pleased with the attention the restaurant staff gave to our requests. On the day of arrival, the young couple was surprised to find that they had been upgraded to a suite. Their room was elegant, service was impeccable, and the special attention the entire staff at the Ritz-Carlton gave this couple has created a treasure chest of memories for a lifetime. They are still walking on air!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 9 more reviews by B B for Dallas
Ask B B about Ritz-Carlton Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Great service as usual.”
5 of 5 stars Reviewed February 21, 2013

Had a one night stay for the third time recently. The best way to describe the service is quietly impeccable, without any pretense. The concierge was very helpful getting us into Fearing's for dinner on a packed Saturday night. Also, be sure to get there in time for the lobby happy hour.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ask TexasDumptruck about Ritz-Carlton Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ritz-Carlton Dallas

Also Known As:
Ritz-Carlton Dallas Hotel Dallas
Ritz-Carlton Dallas Hotel
Ritz Carlton Dallas
Dallas Ritz Carlton
Ritz Dallas
Dallas Ritz
Dallas Ritz-Carlton
Address: 2121 McKinney Street, Dallas, TX 75201
Region: United States > Texas > Dallas > Oak Lawn
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Dallas
#10 Family Hotels in Dallas
#12 Romantic Hotels in Dallas
#16 Business Hotels in Dallas
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
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Ritz-Carlton Dallas
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