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“Great Hotel and Service” 5 of 5 stars
Review of Doubletree by Hilton Dallas Market Center

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Doubletree by Hilton Dallas Market Center
3.5 of 5 Hotel   |   2015 Market Center Blvd, Dallas, TX 75207 (Downtown Dallas)   |  
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Ranked #53 of 188 hotels in Dallas
San Juan, Puerto Rico
1 review
“Great Hotel and Service”
5 of 5 stars Reviewed May 13, 2013

Very nice hotel and great service, shuttle service very convenient. Staff was friendly and efficient, rooms were clean and in working order. Chocolate chip cookie warm and delicious, the perfect welcome after a long day of traveling.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Front Office Manager at Doubletree by Hilton Dallas Market Center, responded to this review, May 19, 2013
Thank you for your kind review of our property. We hope you will return again soon, and we promise that we will do our best to continue to give you the best experience possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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318 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 9, 2013

The DoubleTree at Market Center in Dallas is a good place if you want to have easy access to Dallas Love Field and Downtown. The check-in and check-out experience was good. The staff was pleasant and helpful. The room was average size but the bathroom was quite small for this category of hotel. During this particular stay, there was a weird odor in the hallways. The smell was not so obnoxious but it was noticeable. The hotel is in need of updating in the rooms especially the bathrooms.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, May 10, 2013
Thank you for staying with us at Doubletree by Hilton Dallas Market Center. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis.

We have had several design companies come in to try and come up with designs to increase the size of the bathrooms and so far the solutions have been to reduce the size of the counter tops and go entirely to walkin showers which would not be a good guest experience.

We are in the process of completing our upgrade with hilton for 2014 which should start the end of this year to refresh our property so we are listening and should have a solution in the near future.


The Market Center is the fastest growing area in Dallas with the introduction of the Margret Hunt Hill Bridge and an influx of investment capital targetted specifically to young business people, the area is changing weekly, please on your next visit check with our front desk staff for things to do or companies in walking distance.

Please share any additional comments or suggestions with us any time.


Thank you,

Cleveland Evans
AGM .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
Top Contributor
337 reviews 337 reviews
78 hotel reviews
Reviews in 101 cities Reviews in 101 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed May 8, 2013

An older property with ok rooms. Small bathroom and kind of aged. They have a bar that was pretty hopping but most likely due to that it was a convention in town. Breakfast ok and service was average to good. They have a shuttle service that will take to places close by and that was a real nice feature.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, May 10, 2013
Thank you for staying with us at Doubletree by Hilton Dallas Market Center. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis.

We have had several design companies come in to try and come up with designs to increase the size of the bathrooms and so far the solutions have been to reduce the size of the counter tops and go entirely to walkin showers which would not be a good guest experience.

We are in the process of completing our upgrade with hilton for 2014 which should start the end of this year to refresh our property so we are listening and should have a solution in the near future.


The Market Center is the fastest growing area in Dallas with the introduction of the Margret Hunt Hill Bridge and an influx of investment capital targetted specifically to young business people, the area is changing weekly, please on your next visit check with our front desk staff for things to do or companies in walking distance.

Please share any additional comments or suggestions with us any time.


Thank you,

Cleveland Evans
AGM .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forney, Texas
Top Contributor
61 reviews 61 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 7, 2013

The DoubleTree at Market Center in Dallas is close to the freeway but away from the noise. Wonderful accommodating staff. Very comfortable beds and crisp linens. We had a banquet here as well and all were so helpful. There are many people we could commend by name. We recommend this hotel.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, May 10, 2013
Thank you KMcKay1942 for staying with us at Doubletree by Hilton Dallas Market Center. We appreciate your candid review of our property.

This let's us know that we are on the right track with our staff training and we will strive to continue making improvements.

Thank you,

Cleveland Evans
AGM .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
1 review
2 of 5 stars Reviewed May 4, 2013

I stayed at this location because it is where the conference I was attending was being held. Despite a low occupancy the evening prior to my arrival, a room was not available until when 1pm despite being assured of an early check-in. The food in the restaurant was below par (Go to the Denny's across the street for a good breakfast), Rooms were not refreshed with shampoo, soap, towels and had to ask. Go to the Hilton Anatole which is 2 minutes away for the next trip

  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winter Garden
1 review
4 of 5 stars Reviewed May 2, 2013

Definitely great value for price paid. Checked in late, always love the cookies. Always was greeted when going thru lobby. Service at breakfast was exceptional all staff worked together to serve quickly, and efficiently

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, May 10, 2013
Thank you for taking the time to let others know about your experience with Doubletree by Hilton Dallas Market Center, your feedback is valued and let's us know that we are on the right track with our staff training.

Thank you.

Cleveland Evans
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liberty, United States
1 review
5 of 5 stars Reviewed April 30, 2013

Because of some negative experiences when I lived on the road in the past, I have avoided Hilton hotels. This was an excellent experience and I hope to return to this DoubleTree Hilton. Everything about this two night stay was positive - just an enjoyable business trip. Everything in the conference room was good; sound, projection, food, service.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, May 2, 2013
Thank you for staying with us at Doubletree by Hilton Dallas Market Center. We appreciate your candid review of our property and are pleased that you enjoyed your stay. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time.

Cleveland Evans
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Doubletree by Hilton Dallas Market Center

Address: 2015 Market Center Blvd, Dallas, TX 75207
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas , Northwest Dallas-love Field , Oak Lawn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Romantic Hotel in Dallas
#43 Family Hotel in Dallas
#44 Business Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Dallas Market Center 3.5*
Official Description (provided by the hotel):
Treat yourself to first-class service and Texas-sized hospitality at the Doubletree Hotel Dallas Market Center. The best of the Lone Star State awaits you at this freshly renovated Dallas hotel, located just west of downtown, in the Market District. After a day of exploring, or sitting through meetings, unwind and lounge by our refreshing outdoor pool. Then indulge in tasty, Southwestern-inspired dishes at our own Terranova Café. Make the Doubletree Dallas your choice for Texas vacations, corporate meetings, and special events. ... more   less 
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Also Known As:
Doubletree By Hilton Dallas Market Hotel Dallas
Doubletree Dallas
Dallas Doubletree

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