When I arrived with my Great Dane the concierge knew her by name! He came out with a treat for McQueen and immediately helped with her (rather large) crate! The service was amazing, the "pet friendly" floors were just as immaculate as the others, sometimes they aren't as up to par as the rest from past experience. When arriving to the room they supply you with a pet bed, dog bowls with a mini bottle of water & treats. I will definitely be staying here when I visit Dallas. Especially because they do not discriminate against large breeds! Great amazing wonderful stay. Super comfy bed, soft robes, great room service!