If you could turn a hip nightclub into a hotel, you’d have the W Dallas Victory Hotel. The W is a beautifully designed addition to Dallas’ growing skyline. Located just on the edge of downtown (at Victory), it’s walking distance to the American Airlines arena and in the middle of tons of new development. The property oozes “cool” with its smartly dressed staff, good-looking guests, swanky downstairs lounge, Bliss spa (with an incredible indoor/outdoor pool somewhere around the 15th floor), and W-themed rooms. Still, most of these cool features are to the hotel’s detriment.
So many of the pretty guests were awful to be around. The lounge is a pulsating den of drunk people screaming over the tunes that the DJ spins, and you’ll see that many of these people are locals, not guests, who come to hang out. At the top of the hotel is Ghost bar, which is a study in design gone wrong and people gone “wronger.” The staff (not the W’s own) are rude, the guests are obnoxious, and the service is slow. The lines for the elevators that take you up to the bar invade the lobby, and people sometimes wait for hours to get through them. The bar does give you some nice views of the city, and the DJs are probably Dallas’ best, so if you’re into music, it’s worth checking out.
We spent two nights at the W and left in a hurry. The rooms are clean, cute, and well designed. The views of Dallas are great, and most of the staff is nice. Sadly, none of that can make up for the guests. Both nights, we were awakened at about 2:30 a.m. by partiers hanging out in the hallways or their rooms. Security was quick to respond both times, but once I’m awakened by people screaming outside my room, I’m up! I spoke to the manager on duty, and she was sympathetic. She said that they’ve been battling noise problems since the hotel opened, but clearly they’re not doing anything to stem late-night disturbances. The manager deducted $200 from our 2-night bill, but we still paid too much for 2 sleepless nights.
I can honestly say that if I were 15 years younger, I’d be in love with the atmosphere at the W. But at the ripe age of 34, I couldn’t be persuaded to stay there again. The rooms are nice, new, and clean, but the clientele are inconsiderate, and the hotel is too concerned with its being perceived as cool to do anything about the nightclub mentality that pervades everything onsite.
- Official Description (provided by the hotel):
- W Dallas located in Victory Park, a posh playground near Downtown, Uptown, Turtle Creek, the high-style Design District, and the city's nightspots. Enjoy our newly renovated rooms, complete with cowboy chic accents sure to knock your boots off! ... more less
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- Also Known As:
- w Hotels Dallas
- w Hotel Dallas Tx