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“Nice stay” 4 of 5 stars
Review of Hyatt Regency DFW

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Hyatt Regency DFW
4.0 of 5 Hotel   |   2334 North International Parkway, Type in DFW Airport into GPS follow signs to Terminal C, Dallas, TX 75261   |  
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Ranked #26 of 192 Hotels in Dallas
Certificate of Excellence 2014
GreenLeadersBronze level
Colorado
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
“Nice stay”
4 of 5 stars Reviewed November 14, 2012

Pros
Comfortable bed
Very Friendly and helpful staff
Quiet
Convenient choices for food (Starbucks, to go, bar, sit down)
Clean
Relatively large room for price
Convenient to airport

Cons
No free Internet in room
Very confusing parking and roads around the hotel
Sit down meal/buffet was a bit pricey

Surprisingly nice experience for an airport hotel. We were visiting friends in Flower Mound and we would stay at this hotel again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency DFW, responded to this review, November 20, 2012
Thank you for your comments from a recent stay with us. We appreciate your specific compliments of our staff, hotel and location. We will pass along your comments to our associates and look forward to your return visit.

Rusty Macy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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942 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Annapolis, MD
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 13, 2012

Extremely convenient hotel in the airport complex.

Clean and quiet despite its close location to the airport. Shuttle to all terminals. Nice high pressure shower, comfortable bed, large room with desk, high speed internet (for a price), sleek modern room design.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency DFW, responded to this review, November 20, 2012
Thank you for your review! We appreciate your compliments regarding our location and guest rooms. We look forward to having you stay with us again.

Rusty Macy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 8, 2012

No complaints about this place. It's your standard run of the mill nice business traveler hotel. Staff was friendly, rooms were clean and well apppointed, there was a good selection of restaurants, bars, coffee, etc. Since it is in the airport it is very convenient for traveling on business. Obviously, there is nothing around it because it is in the airport so if you are looking to stay somewhere with access to other places this is not your hotel. All and all a very nice pleasant place that works well.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
116 reviews 116 reviews
102 hotel reviews
Reviews in 76 cities Reviews in 76 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 7, 2012

It is not as convenient as Grand Hyatt DFW, where one can take an elevator to the hotel. For Hyatt Regency DFW, we need to take a shuttle bus - a 10 minutes wait. The check in queue is pretty long. The auto check-in machine doesn't recognize the bar code on my iPad. It has to be a hard copy printout. The interior of the room is a bit old. The breakfast is good. The staff are very friendly. We almost missed our shuttle to the airport the next morning and a few staff helped us to put the luggage on the bus and found out which terminal our flight departed from. A good stay. Next time probably I will try the Grand Hyatt DFW to save the time for the shuttle, particular we had quite a lot of luggage.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshawa, ON
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 5, 2012

We stayed at the Hyatt Regency DFW before an early morning flight. The room was lovely and the bed and pillows were THE MOST comfortable I've experienced in a hotel in a long time. The shuttle to the airport was on time and efficient. Check-in was smooth and quick. Wish the hotel provided free Wi-Fi in the rooms and not just the common/lobby areas.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency DFW, responded to this review, November 8, 2012
Thank you for your comments from a recent stay with us. We appreciate your specific compliments of our service and guest rooms. We will pass along your comments to our associates and look forward to your return visit.

Rusty Macy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 5, 2012

Myself and a colleague stayed here for one night while we transited from DFW to Phoenix. Despite arriving very late, the front desk staff were very friendly and gave us all the information we could hope for. The room was large and comfortable, perfect given we had just arrived on a transatlantic flight where we'd already connected once and just needed to sleep.

We did have some trouble finding our way over to the airport as we came out of Terminal A and followed a sign which said 'Walkway to Hyatt Regency' - it led into a car park without a clear way out and we ended up running across the roads to get to the hotel.

There was very little noise from the airport during the day or night which was a nice surprise.

Breakfast was good and the service was excellent with a very friendly server who looked after us well.

The shuttle in the morning was prompt and dropped us quickly at our departure terminal.

The price of the food/drink is high, but you would expect this from an airport (any?) hotel. You'll get a cheaper breakfast in the airport itself if that is what you desire, but I doubt it'll be in as nice surroundings.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency DFW, responded to this review, November 8, 2012
Thank you for your review. We appreciate your compliments regarding our hotel and service! We do not recommend walking through the parking garage with luggage due to multiple stairways. The hotel offers complimentary shuttle service, which runs every 20 minutes, for all travelers to the airport terminals. From the airport, simply use the touch screens in baggage claim to access the hotel and a shuttle is dispatched immediately. We look forward to serving you again.

Rusty Macy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed November 2, 2012

When I needed assistance the manager refused to help me after a front desk employee told me they would be able to.he tried to tell me loudly where other customers could hear that id made a mistake and there was nothing that could be done after multiple employees stated he'd help me. This hotel is nice looking and convenient but if you want to talk to anyone further than the front desk they are rude and quiet the opposite of what id expect for the price I pay and four star rating. Don't choose this hotel if you expect great or even good service, or anything more than a pretty place to sleep.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency DFW, responded to this review, November 6, 2012
Thank you for your comments from a recent stay. We regret you experienced a problem. We value your patronage and do hope you will return to Hyatt Regency DFW to allow us to exceed your expectations.

Rusty Macy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency DFW

Address: 2334 North International Parkway, Type in DFW Airport into GPS follow signs to Terminal C, Dallas, TX 75261
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Dallas
#14 Luxury Hotel in Dallas
#18 Family Hotel in Dallas
#21 Business Hotel in Dallas
#27 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency DFW 4*
Number of rooms: 811
Official Description (provided by the hotel):
Be greeted by our welcoming staff any hour of the day – or night – at our outstanding DFW airport hotel offering the luxury of 24 hour check-in. Expect the best at Hyatt Regency DFW, where business is really a pleasure. Fly-in and fly-out of our contemporary Dallas Fort Worth airport hotel with 92,000 square feet of unequaled function space and a multilingual staff. Enjoy ultra-contemporary over-sized guestrooms and an exquisite zero-edge heated lap pool. Fresh from a $50 million renovation, our Dallas Ft Worth airport hotel is equally ideal for NASCAR and Dallas Cowboys fans, families heading to Six Flags® Over Texas, Historic Downtown Grapevine, or avid golfers looking for an award-winning round at Bear Creek Golf Club. A superb combination of impeccable service and outstanding amenities, Hyatt Regency DFW is the unparalleled choice for business, leisure or both. ... more   less 
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Also Known As:
Hyatt Regency Dfw Hotel Dallas
Hyatt Regency Dallas
Hyatt Regency Hotel Dfw
Hyatt Dallas

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