I called for the shuttle service when I arrived at the airport and waited all of 4 minutes to be picked up and greeted with an ice cold water. Shuttle driver was polite and friendly. Hotel lobby was very clean with plenty of employees waiting to help you, check in took all of 3 minutes. I was still waiting to see what the glitch was going to be.. Walked into my room and it was spotless, nicely decorated. Although the air could have been alittle colder in the room, it was not a major complaint for me. The bathrub was alittle low and small, however the water pressure made up for any inconvience.
I stayed in the hotel to eat and I found it adequately met my needs,however they also have a shuttle services for a small fee to take you to other dining experiences or shopping.There is a ice machine and soda machine on every floor, sodas being $2, I felt that was reasonable, someone had complained about the cost of food and drinks at the hotel and I found their fees for most things within reason. A coffee maker in the room was convienent and Starbucks located in the main lobby offering snacks coffee. Not certain why others complained about the coffee, I don't drink it however Starbucks is no slouch on taste nor customer service. There are a few different restaurants to choose from at the hotel or have room service send something up.
Customer service was very helpful in validating parking tickets a slight hassle as the toll booth trying to get out of the airport with it, however it was not due to the hotel. Upon checking out <2 minutes to check out at the desk. or you could use the kios> the shuttle service ran on time and had more than 1 shuttle bus running at a time. making it fast and reiable. All in all this was one of the nicer 4 star hotels I've stayed at this summer. On another note.. I dislike going to a hotel and hearing their employees speak neg or unprofessional in front of guests. I did not find that at this hotel, it actually seemed as though their employees enjoyed their jobs and belonged in customer service. Thank you for a nice stay.
- Official Description (provided by the hotel):
- Be greeted by our welcoming staff any hour of the day – or night – at our outstanding DFW airport hotel offering the luxury of 24 hour check-in. Expect the best at Hyatt Regency DFW, where business is really a pleasure. Fly-in and fly-out of our contemporary Dallas Fort Worth airport hotel with 92,000 square feet of unequaled function space and a multilingual staff. Enjoy ultra-contemporary over-sized guestrooms and an exquisite zero-edge heated lap pool. Fresh from a $50 million renovation, our Dallas Ft Worth airport hotel is equally ideal for NASCAR and Dallas Cowboys fans, families heading to Six Flags® Over Texas, Historic Downtown Grapevine, or avid golfers looking for an award-winning round at Bear Creek Golf Club. A superb combination of impeccable service and outstanding amenities, Hyatt Regency DFW is the unparalleled choice for business, leisure or both. ... more less
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- Also Known As:
- Hyatt Regency Dfw Hotel Dallas
- Hyatt Regency Dallas
- Hyatt Regency Hotel Dfw
- Hyatt Dallas