We checked-in at the Hyatt for a one night stay, as we were flying-out back to Canada VERY early in the AM the next day.
When we arrived we were greeted by the smiley doorman (skinny fellow with glasses) and then checked-in by a lovely front desk agent (Stephanie). Training must be very good at the hotel, as she seemed very knowledgeable about the hotel and its surroundings.
Check-in was flawless and efficient, as I have come to expect from Hyatt hotels worldwide!
When we were leaving the hotel to go shopping at Grapevine Mills Mall, we were asked by a bellman with a very soft Spanish accent if we were taking the shuttle. I informed him we were driving, and he immediately asked if we had validated our ticket! What a service! Since we did not need a ticket (I had a toll-tag) this would not have made a difference to me, but I was impressed with how much the staff actually seemed to care!
The pool was amazing, and we loved the renovated rooms. When I made the reservation, I mentioned that my birthday was coming up soon (3 days after), and we were surprised by a delicious bottle of red wine and a fancy cheese plate with fruits and crackers upon our return to the room! This was very much appreciated, and thoroughly enjoyed!
I went down to the front desk to book a wake-up call at 3:45 am. This was received on time and it was a personal call, not though an automated system… We had also booked the shuttle at 4:20 am and it was there on time when we needed it! The bed was so comfortable, we almost slept through it all!
No complaints -> 5-star service!
Compared to other airport hotels we have stayed with in the past, this hotel ranks very highly!
Thank you Hyatt DFW for making us feel “more than welcome.”
- Also Known As:
- Hyatt Regency Dfw Hotel
- Hyatt Regency Dfw Hotel Dallas
- Hyatt Regency Dallas
- Hyatt Regency Hotel Dfw
- Hyatt Dallas
- Dallas Hyatt
- Official Description (provided by the hotel):
- Be greeted by our welcoming staff any hour of the day – or night – at our outstanding DFW airport hotel offering the luxury of 24 hour check-in. Expect the best at Hyatt Regency DFW, where business is really a pleasure. Fly-in and fly-out of our contemporary Dallas Fort Worth airport hotel with 92,000 square feet of unequaled function space and a multilingual staff. Enjoy ultra-contemporary over-sized guestrooms and an exquisite zero-edge heated lap pool. Fresh from a $50 million renovation, our Dallas Ft Worth airport hotel is equally ideal for NASCAR and Dallas Cowboys fans, families heading to Six Flags® Over Texas, Historic Downtown Grapevine, or avid golfers looking for an award-winning round at Bear Creek Golf Club. A superb combination of impeccable service and outstanding amenities, Hyatt Regency DFW is the unparalleled choice for business, leisure or both. ... more less
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