Today was the second time my son and I having been to the Perot. Overall, it is enjoyable and my son enjoys it, but this will be the last time I ever attend during spring break. I have never encountered so many rude, hateful patrons in a museum before. My son was pushed, shoved and knocked over by kids and adults alike. Complaining to staff members was an exercise in frustration. You are just met with a blank stare and an "oh well" attitude. They need actual employees walking around the different floors and not adolescent volunteers who do not have the authority to do anything about the pushing and shoving and overall hateful behavior.
This museum is not designed to effectively handle the crowds that come through there on a daily basis. The cafeteria area is a joke for a lack of a better word. Overcrowded, not enough places to sit, overpriced and not worth the trouble of fighting the huge crowds or the overflated prices. 3.00 for soft drink?? 3.00 for a mediocre cookie?? Give me a break.
This place needs to overhaul it's admission procedures. It is way too crowded and you have to wait way to long for the price of admission. It is organized chaos at best. It don't know how many guests are allowed in per hr but if I had to guess, it's easily 3-500 per hr if not more. At one point the exhibit halls were just choked with people, with not room to move anywhere. I am sure we missed many hands on things because we simply could not get to the exhibits due to the large crowds.
They need a no tolerance policy. Remove the guests that are pushing, shoving and using foul language (which I saw and heard plenty of today). I understand that spring break brings out the large crowds but today was just flat out ridiculous. No kind of crowed management at all. Just see how many ppl they can pack in all at once.
The parking situation was a nightmare. Every man for him self in two lots under the freeway that are not designed for the large crowds. Only one DPD officer directing traffic directly in front of the museum and that was it, Long lines to pay the self ticketing parking kiosks and a long walk to the front door.
I might be talked into going again because my son really enjoys it and he is really into math and science. But I don't think this place ever really has a off period so it will be a long time before I return. I will just go to the Fort Worth Museum of Science and History instead.
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