“The museum needs to step it up a notch if it wants to be a world class facility”
I took my grandson to the museum on a Saturday in May. We had a good time and while the museum is interesting and has some nice features, it has a ways to go before it should be considered a world class facility. I'll start with the favorable aspects. First, the museum has a very nice collection of fossilized dinosaur bones. The presentation is well done and makes a good comparison between predators from different ages. There are also quite a few exhibition halls and there should be at least one exhibit to satisfy just about everyone's taste. The museum also includes a number of interactive areas which are good when trying to entertain a younger child. The museum has nice exhibits although I wouldn't say they were significantly different from what I've seen in other metropolitan areas. Having addressed the positives, there were a number of issues which I found to be disappointing. To start with, there was a dearth of parking. The museum has apparently acquired the space under Woodall Rogers Freeway and that is the only sanctioned museum parking available. That space was limited and was full when we arrived at 11:30. There is a pay lot on the west side and it had just a few spaces available when we arrived. Given the way this museum was touted, I was surprised it did not have an underground garage like the Dallas Museum of Art. This is definitely an area that needs improvement. The next thing I noticed was somewhat trivial, but indicative of a larger problem with the facility that I became increasingly aware of as our visit progressed. As we walked up the stairs to the entrance, I noticed an extension cord running across the ground which tied into a rope light that was laid out on the ground right below the top level of steps. It appeared to me that this was placed there for safety purposes so that persons descending the stairs in the dark would know the steps were present. I would have thought that a good architect would've addressed this during the design and construction phase and placed architectural lighting in that location. After purchasing our tickets we got in line for one of the movies that are shown. It was troubling to me that the line for the movie theater crossed directly in front of the entrance to the gift shop which created an intersection of two masses of people moving in conflicting directions. Again, it seemed to me that a good architect would have provided for a better design. The museum allows admission to the exhibits only at certain times so while we arrived at 11:30, we weren't eligible to enter the exhibits until 1:00 p.m. The way around this constraint is to purchase a museum membership which I did (it's tax deductible), and by doing so you can enter at any time. Once inside, it seemed to me that the wall exhibits were crammed in to close together, which again creates a great deal of congestion. Another thing that seemed trivial but bothered me considering the way the museum has been promoted was that the built in soap dispensers were empty and plastic bottles of soap were set out on the counter. Again a small detail but its attention to the small details that separate a world class facility from one which is average or just above. There were many details that were troubling but they were similar to those described above and not worth detailing here. The Perot museum is newly opened so hopefully these are issues which are in the process of being worked out. Dallas deserves a world class science and nature museum and the Perot has a chance to become that with some better planning and attention to detail.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.