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“Incredible Concierge Lounge............” 4 of 5 stars
Review of Dallas Marriott City Center

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Dallas Marriott City Center
4.0 of 5 Hotel   |   650 North Pearl Street, Dallas, TX 75201 (Downtown Dallas)   |  
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Ranked #37 of 188 hotels in Dallas
Austin, Texas
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
“Incredible Concierge Lounge............”
4 of 5 stars Reviewed March 10, 2013

First, the customer service at the hotel was excellent.....all very attentive and all requests were met promptly . The lobby is very modern and European in its feel. The rooms are typical Marriott which are just fine. What is so remarkable is the remodeled concierge lounge. The entire floor is is the lounge which also includes the fitness center. There will be no problem finding somewhere to study or work here. There' s also a conference room one can use. The room though can be a bit drafty. The food offered was ok. I had better in other concierge lounges. It just didn't match the incredible room. I would stay her again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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248 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Olivos, Argentina
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 27, 2013

Great hotel with spacious and nice rooms. The location is good in the center of Dallas and is steps to the Klyde Warren Park. (Contemporary park that I recommend to visit).
They had some issues with lack of hot water. We complained and they gave us a free night. Nice customer recovery detail.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2013

Was in Dallas for a conference at the Convention Center. Hotel is very close to everything downtown, the concierge level was great and the host was very helpful in making sure our time there was perfect

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pittsburgh, pennsylvania
Top Contributor
50 reviews 50 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 25, 2013

Stayed for one night in a king room. The room and bathroom were fairly large. The bed was very comfortable. Coffee maker in room.
Had quick Starbucks coffee and croissant in the lobby in the am.
I was looking for a computer to print my boarding pass, and there was a staff member in the lobby who saw me looking and immediately approached me to assist. Very nice AND very helpful.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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kansas city
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 22, 2013

The hotel is close to Dallas Love Airport. The valet staff was very friendly and helpful on arrival. The staff is great; everyone greeted me and smiled from housekeeping to management. The rooms are large and spacious. It was a quick cab ride to a lot of the most popular attractions. I would definitely stay here again.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Granbury, Texas
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 22, 2013

It was SUCH a pleasurable experience to stay at the Dallas Marriott City Center. Although it was selected for wedding guests, it could not have been a better choice! Centrally located, great staff who went above and beyond, spacious room, comfy bed--all of this meant for a great stay. I just wish it could have been longer!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Naples, Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 31, 2013

Attentive valet and check-in; they were very professional. Marriott housekeeping had my requested items in my room when I arrived. This Marriott is right next to the DART tram (Dallas Transit) and it easy to get around without your own vehicle. This is an excellent location to stay for the Dallas Symphony, AT&T performing arts center, etc. but you can also easily get to museums and other places via DART. I had an excellent breakfast at the Marriott.... my server took time to give me a map and highlighted things for me that I asked her about... this was very helpful.. sort of like insider info. The Gym on the 16th floor is spacious with treadmills, bikes and elliptical machines. The weight training equipment is virtually new and in excellent condition. The cardio equipment has an LCD TV on each piece. My room was very comfortable, clean and I slept with out any disturbances. Bathroom was very clean and the shower head is excellent. I look forward to staying here again when I visit Dallas.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Dallas Marriott City Center

Address: 650 North Pearl Street, Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in Dallas
#25 Romantic Hotel in Dallas
#37 Family Hotel in Dallas
#40 Business Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dallas Marriott City Center 4*
Official Description (provided by the hotel):
The Dallas Marriott City Center is a gorgeous Downtown Dallas hotel offering luxurious accommodations and an ideal location in the vibrant Arts District. Enjoy world-class entertainment, fine dining and exclusive shopping at Neiman Marcus’ flagship store. Visitors will appreciate our location near the Nasher Sculpture Center, Plaza of the Americas and Petroleum Club. Back at the hotel, guests are treated to eye popping views of the Downtown skyline, and can experience the radiant energy of our well appointed guestrooms. We are equipped for weddings and events with 14 meeting rooms, including the Plaza Ballroom and the Atrium which offers a soaring 15-story space. ... more   less 
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Also Known As:
Dallas Marriott City Hotel Dallas
Westin Hotel Dallas
Westin Hotel City Center
Westin Dallas
Dallas Westin

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