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“Ecclectic, in a very tasteful way” 4 of 5 stars
Review of Hotel ZaZa Dallas

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Hotel ZaZa Dallas
4.0 of 5 Hotel   |   2332 Leonard St, Dallas, TX 75201 (Oak Lawn)   |  
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Ranked #2 of 188 Hotels in Dallas
Houston
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Ecclectic, in a very tasteful way”
4 of 5 stars Reviewed July 18, 2013

I've recently stayed twice on business trips at the ZaZa in Dallas with no hesitation in rebooking for the second time. I normally don't favor boutique type hotels, but the ZaZa is warm and welcoming with large, comfortable, and functional rooms. The staff is attentive and the food at the restaurant very good. The bar and pool area are a happening scene when evening rolls around and friends and work colleagues have been anxious to meet here for drinks. The hotel is in an area just outside downtown in a great location with a number of restaurants close by. I would definitely stay here again. I struggled between a four and a five rating with this one. I wish I could give it a four and a half.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaZaHouston, General Manager at Hotel ZaZa Dallas, responded to this review, July 26, 2013
Akpz 07,

We appreciate the thoughtful review. Very good description of our brand..."Ecclectic, in a very tasteful way". We love that. A LOT! I appreciate the struggle between a five and four star rating, as well. We strive for perfection with every guest and on occasion we must settle for grasping excellence along the way!

I also like the fact your co-workers mentioned their desire to meet up at the ZaZa. We are a hit with the locals as well as out-of-towners! We love that, too!

Thanks again for your kind words!

Matthew Nuss
Executive Vice President
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640 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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English first
Ufa
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2013

We visit the hotel ZAZA with my husband on our wedding anniversary and were very happy with the high maintenance service, clean, comfortable room and very friendly staff! We have taken as guests, always offered help and were very friendly! We are delighted with this unforgettable trips and will not forget this ever!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaZaHouston, General Manager at Hotel ZaZa Dallas, responded to this review, July 26, 2013
Marina Ufa!

Wow! What a great title to a great review! I like the fact you mention the high degree of maintenance we put into our hotel and grounds. We are fastidious about our appearance. We want to look neat and clean every hour of every day! Thanks for noticing our efforts and we look forward to your return visit for the next anniversary!

All the best,

Matthew Nuss
Executive Vice President
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Dallas, Texas, United States
1 review
5 of 5 stars Reviewed July 11, 2013

Hotel ZaZa went over the top to make a special day even better! Thanks to Courtney with our special menus, Gee delighting the bridesmaids with extra sparkle and bling, and Juan attention to every detail with his service. The staff made everyone feel special, the bride so relaxed she didn't want to leave. Alex also was there to make sure we had everything we needed. Thanks Hotel ZaZa for giving us a quiet haven in the mix of a hectic wedding day. I have already told friends, great place for a girls brunch, shower or retreat.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaZaHouston, General Manager at Hotel ZaZa Dallas, responded to this review, July 26, 2013
Dana from Dallas!

Thanks for the props in your Bridesmaid Brunch ZaZa Style review! We love the ladies at ZaZa and even more so when we are a part of special occasions such as your brunch! Thanks for mentioning all of the staff that made a memorable impression. Courtney, Gee, Juan and Alex are all top drawer in our book, too!

More importantly, thanks for spreading the love with your friends. We appreciate it very much!

Thanks,

Matthew Nuss
Executive Vice President
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Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2013

We stayed at ZaZa for a girls night out in Dallas. Everyone there is fantastic. They arranged a fabulous place for us to have dinner, a car service to take us to AAC for Beyonce, and made sure everything was perfect. We had massages on Sunday and the Spa and it was one of the best around! Get the Morning After treament, it will leaving feeling revitalized after a night out. The Dragonfly has a wonderful brunch on Sunday that we enjoyed tremendously! I can not wait to go back.

Room Tip: If you looking for something romantic, you might want to avoid the rooms that overlook the pool. Th...
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Nuss, Executive Vice President at Hotel ZaZa Dallas, responded to this review, July 9, 2013
CorrieWatson!

Thank you for the fantastic feedback! I am pleased to read that you and your friends had a wonderful time at Hotel ZaZa recently! The ZaSpa is definitely a great place to escape for some rejuvenation; I am glad you enjoyed the Morning After treatment!

Come on back soon for another signature stay at Hotel ZaZa and delightful meal at the Dragonfly! I will have my staff roll out the reddest of red carpets upon your arrival!
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Fort Worth, Texas, United States
1 review
5 of 5 stars Reviewed July 1, 2013

The moment you arrive at Hotel ZAZA, before you step into the hotel, the staff make you feel like you are a VIP RockStar! Even though sometimes we want an early check in to a hotel, its not always possible, the ZAZA will make it worth it. They offered a complimentary shuttle to take us to lunch, and pick us up. When we returned David the head of security was getting ready for their pool side after party that night, and he talked to us about all the fun things the hotel offers, and Alex the manager of the Dragonfly bar, he was so welcoming, and offered us cocktails while we waited for our room, and for 4 single moms, this was special, as we never have ppl waiting on us, we are always the ones doing all the work, it was so nice to have the attention put on us for once. Once we got to our room, it was spectacular, and honestly we couldn't believe the amazing room. The rock star suite offered us all the luxuries that we needed. We even all jumped on the nice big king bed, our kids would have laughed, since we always get on them for jumping on the bed at home. we felt like kids again. we will certainly stay at ZAZA again, and for someone who has stayed at a lot of hotels, ZAZA was truly the best, and helped us all recharge our battery.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaZaHouston, General Manager at Hotel ZaZa Dallas, responded to this review, July 26, 2013
Stephanie H!

You are indeed a Rock Star! A jumping on the bed, fun loving, Rock Star! Thanks for taking the time to detail your stay. I especially loved your mentions of our staff. People like David and Alex who are so passionate about ZaZa make it all worthwhile!

Thanks again and come jump on our beds anytime!

Best,

Matthew Nuss
Executive Vice President
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Plano, TX
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 27, 2013

For all the hype, Hotel Zaza falls short on attention to detail. For the lofty room prices, you would expect painstaking attention to detail. Not so. Ripped sheets on the bed, broken towel rack in the bath, and a broken telephone do not shout, "I am a classy hotel room". The service was amazing though. If they will start paying attention to the little things, ot will be a great getaway.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Nuss, Executive Vice President at Hotel ZaZa Dallas, responded to this review, July 5, 2013
ChaosUnequaled,

Thank you for the review regarding your recent stay at Hotel ZaZa. I apologize that we fell short on the attention to details side of things during your stay at the hotel. Such an occurrence is not the ZaZa norm! I will touch base with my team immediately so that such an incident does not arise again in the future.

Please touch base when your travels return you to Dallas, as I would love to WOW you with a signature ZaZa experience!
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McKinney, Texas
1 review
5 of 5 stars Reviewed June 25, 2013

Hotel ZaZa's is one of the best hotels in Dallas. They were extremely accommodating, and all of there employees were very helpful and very friendly. We were celebrating a friends special birthday and they brought to the room a bottle of champagne and a cake I don't know any other hotel that would have done that.

Barbara L.

Room Tip: Choose a balcony room.
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Nuss, Executive Vice President at Hotel ZaZa Dallas, responded to this review, June 26, 2013
Barbara!

Thank you for the wonderful feedback regarding your recent visit at Hotel ZaZa Dallas. We at ZaZa want all our guests to have a special, memorable experience at every visit! Treats like a yummy birthday cake are one of many ways that we provide our guests with a z-mazing stay at the Za.

Please touch base when you would like to plan another ZaZa getaway! We love ya!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel ZaZa Dallas

Address: 2332 Leonard St, Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Dallas
#2 Luxury Hotel in Dallas
#3 Business Hotel in Dallas
#4 Romantic Hotel in Dallas
#6 Family Hotel in Dallas
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel ZaZa Dallas 4*
Number of rooms: 154
Official Description (provided by the hotel):
Located in Uptown Dallas, Texas, Hotel ZaZa is a luxury boutique hotel that features concept suites, day spa, meeting facility, vacation packages, and fine dining. ... more   less 
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Also Known As:
Zaza Hotel Dallas
Hotel Zaza

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