My wife and I stayed here for two nights over Valentines. Pros: Beautiful lobby. Rooms are spacious. Staff is very accommodating. Prime location in Uptown. Now for the Cons: hotel is a little noisy. You can tell a lot of people come to stay and party. Not unbearable though. We decided one night to stay in the room and order room service for dinner. The food really was not that good.

Overall the hotel is a great value for the price: We got a deal on Expedia for less than $250 a night. I have read other reviews and if you are looking for a quiet romantic getaway in a uptown I would suggest staying at the Ritz or another upscale hotel. But for me the pros out way the cons at hotel ZaZa.

We stayed in the Medusa suite and received terrific service in terms of professionalism, courtesy, and promptness everywhere we went, be it the front desk, maintainance, or the Dragonfly Restaurant and Bar. The latter is a trendy Dallas meeting place for drinks on weekends, especially during the summer, when the place becomes a crowded poolside party. The Dragonfly also serves up great meals as well.
Our room was around 600 sq ft with Versace themed decor,spotless and comfortable, but for the price, the WiFi was erratic and we should not have had to call maintainance to bring up a DVD player, an amenity that should be a given for an expensive suite like this. The bed was more than comfortable but the bathroom, while beautifully decorated, was very small and the web page said it had a "dual vanity sink," which it didn't.
In all a good stay at the most chic hotel in Dallas with a great location, great service, good restaurant, but for value there's room for improvement here.

This is a lovely older hotel with wonderful individualized decor. They offer friendly and accommodating staff who made me feel as if I were a part of their close-knit family. There was an artisan cheese plate waiting for me upon check-in which was very timely! I enjoyed an in-room dinner and breakfast in the dining room ... both were exceptional. The location is excellent; I was able to easily enjoy the amenities downtown and uptown. My business was in Irving and the access to the the expressway was very simple. I highly recommend this boutique hotel.

Wanted a romantic NYE with my bf, and booked online. Our room was so disappointing. Overpriced for an outdated and poorly decorated room. Not romantic at all. Our view was the valet. We must have been next to the gym, because we were woke up extremely early to stomping and slamming noises. I called to complain, and was not even so much as offered an apology. This was my 3rd stay at ZaZa, and to be honest I will not go back. Way nicer rooms and more courteous staff at hotels like the Joule, Nylo, and Aloft.