From the moment we arrived we were delighted with the friendliness and courtesy of the staff. The receptionist even got someone else to man the desk because he didn't want me walking the mile or two to a shop I wanted to get to. He drove me there in their airport shuttle and we had a great chat on the way. The room we had was clean and comfortably large, the bed was great and the bathroom neat and functional. Meals were limited to a bistro menu but were yummy and great value. I will be looking at this chain for accommodation in any future travels.