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“Friendly Stay” 4 of 5 stars
Review of Homewood Suites Dallas-Market Center

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Homewood Suites Dallas-Market Center
3.0 of 5 Hotel   |   2747 North Stemmans Freeway, Dallas, TX 75207   |  
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Ranked #14 of 191 Hotels in Dallas
Austin TX
Top Contributor
83 reviews 83 reviews
43 hotel reviews
Reviews in 28 cities Reviews in 28 cities
62 helpful votes 62 helpful votes
“Friendly Stay”
4 of 5 stars Reviewed October 22, 2012 via mobile

The main reason we wanted to stay here was the free Wi-Fi access, but the price of the room was not bad for a mini suite and free breakfast in the morning. We arrived and noticed not a lot of people were staying here. You just self park. After we checked in we walked into our room and it had a small kitchen with a full size refrigerator. There was also a small table, two TVs, and separate bedroom. We had a couch with a pull-out bed and had decent Internet access in the room. The room was clean and everything worked in the room. The bathroom was not so clean we're there was a brown rusty coloring in the tub. Otherwise I enjoy the extra room. There is a pool outside but the water was very cold. The hotel seems to be located in an industrial area along I-35 north of downtown Dallas and seemed pretty safe.

We were hungry for dinner and even there is a Whataburger next door we wanted a sit in restaurant. There is pretty much nothing in the area even with all the hotels in the area. We did find a Mexican restaurant but deciding to do take out and eat in our room.

The next day we woke up and did not realize the clock in the room was an hour off and was almost late for our event. It was not set to day light savings. Breakfast was available in the lobby and provided a nice selection of items. When we returned the place was again quiet and spent our time in the room. The ice maker in the freezer provided with ice for our trip home, and the staff was nice and friendly during our stay and when we checked out.

So, this place is for the guests who want the extra room and away from the big crowds from the neighboring hotels, but will have to drive a distance to find food.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, Director of Sales at Homewood Suites Dallas-Market Center, responded to this review, November 1, 2012
Thank you for your honest feedback of your stay with us. We apologize that we did not have the clock changed to day light savings time, the rust in the shower wasn’t removed, and have contacted our housekeeping team to correct these issues. We understand that finding a sit down restaurant was also of concern. We are always looking for ways to improve and appreciate the insight into your experience, as cleanliness and comfort are our first priority. Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to the area. We will ensure that we have put together a nice selection of the best places to eat. You can even use our complimentary shuttle to get to dinner!

We hope you’ll be able to stay longer the next time you’re in the area, and look forward to welcoming you back to the Homewood Suites Dallas Market Center. Many thanks again!

Sincerely,
Mindy Dennis – Director of Sales
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322 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • English first
  • Japanese first
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English first
Granbury, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2012

When traveling to Dallas....if you are looking for a hotel where you are made to feel like family and feels like a home away from home each time you walk through the door.....look no further! The Homewood Suites Dallas Market Center is the hotel for you. I must often travel alone to Dallas for medical treatments at Southwestern Medical School. I cannot begin to speak highly enough about this specific Homewood Suites. They bend over backwards to insure your ever need is met. In my case, when medical treatments leave me weak and unable to return home, I know I will be well cared for with the attention and sincere concern of the caring staff. They will provide transportation to Southwestern for your medical appointments and pick you up when you are ready to leave. Their location is excellent for those attending Market as well as those who might be interested in attending something at the American Airlines Center. The rooms and grounds are very well kept and attention is given to the smallest of details which include complimentary cookies and bottled wated waiting for you in your room.

What makes this Homewood Suites shine above the competition in the area is the staff. Today I returned for yet another overnight stay for medical purposes and was greeted with a warm smile and welcome back note from Iman Roberson.. the jewel of all the jewels who work at the Homewood. I say jewel of all the jewels because the entire staff is warm, welcoming, helpful and friendly.....I tip my hat to the Manager Beth P for an outstanding job of gathering together such a talented and professional staff .....for without this staff.....this would be just another hotel This is a place I want to return to each time I leave. You can't go wrong.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, Director of Sales at Homewood Suites Dallas-Market Center, responded to this review, November 1, 2012
Fantastic!

Thanks very much for the great review!. We are so glad you found your experience to be “A Home Away from Home Where the Welcome is Warm” That is wonderful feedback, and we’ve all enjoyed reading your comments. We even shared them on our Facebook Wall.

We appreciate you choosing our hotel for your Dallas trips. Many thanks again! If there is anything we can do to make future stays more enjoyable, please let us know. We all look forward to welcoming you back to the Homewood Suites Dallas Market Center again soon.

Sincerely,
Mindy Dennis – Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 15, 2012

I just want to thank Mindy and Desiree for their assistance in making my meeting a success. Several comments were made by attendees about the quality of the amenities in both the rooms and meeting areas. I also greatly appreciate your help with the catering and dinner arrangements as those took a burden off of me that I have had to handle in the past.


You will be my first call on all future meeting needs.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, Director of Sales at Homewood Suites Dallas-Market Center, responded to this review, November 1, 2012
Ski,

Thank you very much for the great review! We’re so glad you enjoyed your stay with us – from the successful meeting to the prearranged dinner plans! We all work hard to provide a great experience for our guests, and it’s nice to hear when we’ve hit the mark.

Many thanks again, and we look forward to welcoming you back to the Homewood Suites Dallas Market Center again soon!

Sincerely,
Mindy Dennis – Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2012

Great hotel with lots of amenities! While in Dallas for the State Fair of Texas, me and my co-workers stayed at this hotel and it was very accomodating to us.

The manager on duty, Beth Pacheco, was absolutely amazing. She checked on us at dinner and even brough us chocolate when asked if they had anything sweet. I would definitely refer this hotel and hope to stay here again in the future.

Room Tip: Ask for a pet-free floor if you don't like pets!
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, Director of Sales at Homewood Suites Dallas-Market Center, responded to this review, November 29, 2012
JenPas,

Thank you so much for recognizing Beth. As our General Manager she leads by example. She is very passionate about hospitality. We love it when any of our team members make a strong impression and get recognized for their hard work and dedication. Again, thank you for taking the time to give our hotel this great feedback!

Respectfully,

Mindy Dennis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 11, 2012 via mobile

My 5 yr old dtr refers to this hotel as her Homewood Suites. We have stayed here many, many times due to the fact she has a chronic illness and we have lots of appts at both of the children's hospitals nearby. I have tried some of the other ones in the area (only because Homewood is booked) and I have decided I will just drive in the morning of the appt if Homewood is booked. I won't stay anywhere else.
Regarding the location....as others said, you may not want to wonder too far after dark, but there is really no reason to. It's mostly a business area. There are no businesses for shopping within walking distance. However, there is a Whataburger right next door that I most always go to with my children. It is clean and very convenient for supper or a late night snack.
Kim Barnett

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, Director of Sales at Homewood Suites Dallas-Market Center, responded to this review, November 29, 2012
Kim,

Thank you for your loyalty to our hotel, and for taking the time to share these kind words. We love to hear the phrase "My Homewood Suites" from your daughter. It warms our hearts. Anytime we can make a difference in a child's life makes a big difference in ours. She helps keep us grounded and reminds us why we do what we do!

Thank you again we look forward to seeing you both next time you're in town.

Respectfully,

Mindy Dennis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2012

One of the best hotels I have stayed in. The level of service, and cleanliness and downtown earth hospitality blew me away. It made my recent stay at a Starwood hotel feel like being at Motel 6. They go above and beyond, I look forward to my next visit, plus their great free breakfasts.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, Director of Sales at Homewood Suites Dallas-Market Center, responded to this review, November 29, 2012
Ramon,

Thank you for taking time out of your busy schedule to share your kind words and perspective. If memory serves us correctly you are in hotels almost 300 days a year, and this kind of compliment means so much to us. We are humbled to hear the comparison to Starwood, and hope we can maintain this level of service for many years to come!

Thank you again! We look forward to seeing you soon.

Respectfully,

Mindy Dennis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 5, 2012

We're fans of the Homewood Suites brand because they are generally well-kept, clean, and deliver a consistent product: a nicely sized room, good service, and an affordable price. We were not disappointed by the Market Center Homewood Suites, it held true to the brand very nicely - the front desk staff were friendly and very helpful, and the housekeeping staff was excellent. The area is not the best - in an odd spot off the highway, next to a Whataburger, but its highway location was convenient to get to any part of the city, but once you are inside, that makes no difference at all.

Room Tip: If you're going to need to do laundry, the laundry room is on the 2nd floor.
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, Director of Sales at Homewood Suites Dallas-Market Center, responded to this review, November 29, 2012
Loves2Travel007,

Thank you for taking time to share your feedback. Although we work in the travel industry we don't get to visit our sister properties as often as we would like. We are glad to hear that we have stayed consistent to our fellow Hilton Family of Homewoods, and appreciate your perspective. We hope your business brings you to Dallas again soon.

Thank you again!

Respectfully,

Mindy Dennis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Dallas-Market Center

Address: 2747 North Stemmans Freeway, Dallas, TX 75207
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Dallas
#19 Family Hotel in Dallas
#19 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Dallas-Market Center 3*
Number of rooms: 137
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Dallas Market Center hotel is designed to make both business and leisure travelers feel at home. Our all-suite Dallas hotel is conveniently located just two miles from downtown Dallas and minutes from UT Southwestern Medical Center.We offer perfect accommodations for short, corporate or extended stay travelers. Our Market Center hotel features spacious suites with all the comforts of home and a large range of excellent amenities including a fully equipped kitchen with full-size refrigerator, coffee-maker, microwave, and dishwasher, separate living and sleeping areas, flat screen televisions, iron and ironing boards, swimming pool and whirlpool, fitness center, business center, available meeting rooms, complimentary high-speed Internet access, complementary parking, hotel shuttle service Monday-Friday: 7:00AM to 8:00 PM and Saturday & Sunday: 10:00AM to 6:00PM. Enjoy a complimentary hot breakfast every morning, and an evening manager's reception with a complimentary light meal and beverages every Monday through Thursday evening. ... more   less 
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Also Known As:
Homewood Suites Dallas-Market Hotel Dallas
Homewood Dallas
Dallas Homewood Suites

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