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Embassy Suites Dallas - Near the Galleria
3.5 of 5 Hotel   |   14021 Noel Road, Dallas, TX 75240   |  
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American Girl® Package
Ranked #47 of 192 Hotels in Dallas
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
“Wow!”
5 of 5 stars Reviewed September 3, 2013

My wife and I were celebrating our 24th wedding anniversary and chose to stay in the local area. Our experience at Embassy Suites-Near Dallas Galleria was outstanding! Sonny M., the GM at this location made us feel like "royalty." The staff, food and room amenities were amazing!! Over our 24 years of marriage, we have stayed in some of the finest domestic and international hotels/resorts. I assure you, this hotel is "very close to the top!" I hope that if you're ever in Dallas, you'll stay at the Embassy Suites-Near Dallas Galleria where your stay will be pleasant, inviting, and most of all satisfying!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don M, Front Office Manager at Embassy Suites Dallas - Near the Galleria, responded to this review, September 13, 2013
Thank you for the very nice review, we really appreciate when our guests take the time to share their experiences. Our goal is to give great customer service and I'm so glad you were taken care of. Hopefully we will see you again in the future.
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435 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cedar Hill, United States
1 review
4 of 5 stars Reviewed August 29, 2013

Allways been a Embassy Suites guess , booked suites for weekend . Check in great,early. Room like always ready and great. Two days ,no problem great breakfast & friendly staff. Only problem ,pool not open. Would come back.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DonMims, Front Office Manager at Embassy Suites Dallas - Near the Galleria, responded to this review, September 13, 2013
Thank you for the very nice review, we really appreciate when our guests take the time to share their experiences. Our goal is to give great customer service and I'm so glad you were taken care of. Hopefully we will see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cincinnati, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 29, 2013

Lovely Hotel. It has All the amenities. However when I was there, Rude check-in, almost left the Hotel and went somewhere else. During the week, I had trouble getting things re=filled, re-plenished. The staff left my room door partially open all day. Fortunately, nothing was missing. The pool was shut down. Only 95 -100 degrees everyday. Then we couldn't even get to the outside courtyard to enjoy evenings , if you wanted. I was extremely dissapointed with this place.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DonMims, Front Office Manager at Embassy Suites Dallas - Near the Galleria, responded to this review, September 13, 2013
I'm so sorry for your experience; I am not sure what happened during your stay. This is definitely not the experience we want our guests to receive. Please accept my sincere apologies. We obviously dropped the ball.
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El Paso, United States
1 review
4 of 5 stars Reviewed August 22, 2013

My wife and I were very satisfied with our stay at the Embassy Suites Galeria in Dallas, Tx. I would only ask that there be more diversity in complimentary breakfast and evening snacks. The food was too bland and seemed like the bacon was per order only. Not typical of a buffet.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheila T, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review, August 23, 2013
We are happy you enjoyed your visit with us and we will take your suggestion under consideration. Thank you
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Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 14, 2013

Overall good experience on weekend stay for the price; excellent location; neighborhood feels relatively safe; has an indoor pool that children like to use; exercise room available but not used during the trip; reasonable check-in; expedient check-out.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joan M, Manager at Embassy Suites Dallas - Near the Galleria, responded to this review, August 15, 2013
We are pleased that you and your family had a pleasant visit with us and hope to be your choice again in the future.
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A TripAdvisor Member
4 of 5 stars Reviewed August 13, 2013

Hotel was very nice. I enjoy staying at Embassy Suites partially because of the quality of the restaurants and the food at the breakfast buffet. The food, restaurant and the attitude of the cooks was less than desirable at this Embassy Suites!!

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheila T, Manager at Embassy Suites Dallas - Near the Galleria, responded to this review, August 14, 2013
We appreciate your comments and apologize your restaurant experience did not live up to our standards. Thank you for bringing this to our attention.
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Denver City, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2013

We just visited Dallas for our family vacation in July and stayed here. We were very disappointed with the place. We checked in and went up to our room and the room was very HOT! The A/C was not working we called front desk they said it would be about 20 minutes for someone to come and check it out......it took 45 minutes for them to call us back and tell us they were moving us to another room!! Then after moving out all of our stuff we go downstairs to go to the pool and it has a sign OUT OF ORDER and there was a lot of kids in the pool with no adult supervision and no one from the hotel telling them to get out. Then at the bar...... could the man be more rude!!!!!! I don't know who he thought he was or who he was trying to impress but we did not appreciate his comments! We are not planning on staying here again.....

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joan M, Manager at Embassy Suites Dallas - Near the Galleria, responded to this review, August 7, 2013
Thank you for reviewing our hotel. I am so sorry for your experience and the lack of guest service. This is not how we want our guests to fell while staying with us. Please accept my sincere apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Dallas - Near the Galleria

Address: 14021 Noel Road, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Family Hotel in Dallas
#44 Business Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas - Near the Galleria 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located in North Dallas on the Dallas Tollway business corridor, our hotel is just 500 yards from renowned shopping mall, Galleria Dallas. Ride our complimentary shuttle service to Addison's Restaurant Row, with over 40 restaurants to choose from. Our two-room suites, each featuring a living room with a 42-inch HDTV, a sofa bed, mini-fridge, microwave, and an ergonomic work station with high-speed internet access. We also offer a free-cooked-to-order breakfast each morning, and in the evenings enjoy the complimentary cocktails at the Manager’s Reception. Workout in our modern fitness center, take a dip in the indoor pool or a delicious meal at Ethan's American Bistro. Take advantage of the useful services and equipment in the complimentary business center. ... more   less 
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites

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