Everything was broken, they gave us a room with a broken bed, broken lights, and dirty towels, and spider webs!!! The guy at front desk and security guy (reuben and ishmail) were yelling and banging on table. The toilet was clogged. They argued with customer service on phone when they made them give us a room. They also tried to lock my husband in the bathroom. I've never experienced such poor customer service. Nor have I experience such disrespect! Dont let the PLUS fool you. This is a awful establishment.
- Official Description (provided by the hotel):
- ALL NEW Best Western PLUS Dallas Hotel and Conference Center is conveniently located minutes from upscale shopping at the nearby Galleria Mall and a variety of dining choices at "Restaurant Row." Downtown and all the sights are a short drive from this cozy hotel. Enjoy a hearty HOT breakfast at the Garden Cafe, refresh in the outdoor swimming pool, stay fit at the exercise facility, and unwind in our well-stocked Lobby Lounge. Whether traveling on business or pleasure, Best Western PLUS Dallas Hotel and Conference Center will meet all of your needs. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Dallas Hotel Dallas
- Best Western Plus Dallas Hotel And Conference Center
- Best Western Dallas Hotel
- Dallas Wyndham