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“Friendly Staff and Nice Amenities” 4 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.5 of 5 Hotel   |   10835 Composite Drive, Dallas, TX 75220   |  
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Ranked #107 of 190 Hotels in Dallas
North Little Rock, Arkansas
1 review
“Friendly Staff and Nice Amenities”
4 of 5 stars Reviewed December 22, 2013

The staff was very friendly and helpful. The room was spacious and clean. The bed was too firm for our tastes, but the rest of the room was great. The hot breakfast in the morning was nice and there were a lot of options including Texas-shaped belgian waffles. We were close to everything in the Dallas-Fort Worth area. It's right off the interstate, too. Google maps directions will lead you astray if you are coming from the West, but from the East they seemed to work fine. Overall it was a nice overnight stay.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dutt P, General Manager at Comfort Inn & Suites, responded to this review, December 27, 2013
Hello Lesley M.,

Thank you for taking the time to participate in our on-line survey.

Also, thank you for the directions tip, some people have a hard time finding us even when they use GPS. Now I know what to tell them next time.

I am glad you enjoyed your stay with us and I am very happy to inform you that we will be renovating next year so if you happen to come to Dallas again, keep us in mind. We strive to satisfy all our guests with exceptional services and would love to have you again!

Kind Regards,
Mike O'Neill
General Manager.
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82 reviews from our community

Traveler rating
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    12
    8
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 22, 2013 via mobile

Average Comfort Inn. Good Value for the Price. I stayed here for four nights while working in the Dallas area. Rate was around $80.00 per night. The staff was friendly. On the first night (Saturday) there was a club or something next door that was playing extremely loud music that you could hear inside the rooms. This made for a long night.

The hotel lobby was clean and comfortable. The rooms were a bit dated and had average bedding.

Breakfast in the morning was above average, and was open and ready before the posted hours. They did a good job on the warm food side making sure it was fresh.

And as previously mentioned - unlimited free cookies all day and night !

Stayed December 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dutt P, General Manager at Comfort Inn & Suites, responded to this review, December 24, 2013
Hello Michael W,

Thank you for completing our on-line survey. I am glad to hear that your stay was good and I apologize we could not exceed your expectations. Our staff should have placed you in a different room so you would be away from that area, my sincere apologies for that.

I am happy, however, to inform you that we will be renovating beginning January so I do hope you come back to see us. Have a wonderful Christmas!

Sincerely,
Mike O'Neill
General Manager.
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Benton, Arkansas, United States
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 12, 2013

Stayed at the Comfort Inn off I-35 off Walnut Hill Dec 9-11. Took in the Blackhawks/Stars game and stayed here because of it's proximity to DART. The Walnut Hill/Denton station was a simple mile or so trip from the hotel. Left out of the hotel, right on Walnut Hill and you're there in no time. I stayed in a king bed suite, nice bed, couch, fridge and microwave. All nice. TV was ok, but a flat screen HDTV would have been better. WiFi worked, as did the ice machine. Front desk ladies were very pleasant and helpful. Got a good deal on the room through the Choice International Hotels website. All in all, exactly what I had hoped for. A good room at a fair price close to the DART station. I recommend the hotel, they have an indoor pool and hot tub and a hot breakfast as well.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dutt P, General Manager at Comfort Inn & Suites, responded to this review, December 16, 2013
Dear Burt L,

Your feedback is very important to us and we can assure you that we will use this information to continue to create an enjoyable experience for each of our guests. You will be happy to hear that we are indeed having flatcreens on all our rooms as we are upgrading next year. We hope to see you then!

Kind Regards,
Mike O'Neil
General Manager.
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Brevard, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed December 9, 2013

Reasonable rates, large clean rooms, free wi-fi, very good breakfast, and a warm, friendly staff...we couldn't have asked for more. (I can't compliment the staff enough!). We will definitely return because the weather chased us out of town earlier than we had planned.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dutt P, General Manager at Comfort Inn & Suites, responded to this review, December 16, 2013
Dear MissSunbeam,

Thank you for taking the time to participate in our on-line survey. I am very glad to hear that your stay was splendid. I will share this with all of our staff to reinforce our commitment to providing all of our guests with a great experience.

We hope to see you soon.

Kind Regards,

Mike O'Neill
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 24, 2013

This hotel meets Choice Hotels standards being clean, welcoming with a solid free breakfast. I stayed on the 2nd floor. There was a lot of road noise from the nearby highway. There also was a low rumble that seemed to becoming from the heater in another room. The indoor pool wasn't heated and the whirlpool not functioning. But there are cookies!

Stayed November 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dutt P, Owner at Comfort Inn & Suites, responded to this review, November 26, 2013
Dear Chris F,

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites I-35 E/Walnut Hill.

Allow me to apologize for failing to meet your expectations regarding our hot tub and indoor pool. Unfortunately, they stopped working on Saturday and our technician could not come in until Monday. I have shared your feedback with him and have trained our staff to restart the boiler system for the pool area.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Dallas.

Kind Regards,

Mike O'Neill
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 20, 2013 via mobile

I stayed there nov 18-20 the inside and outside were very clean
The area was quiet even though there is construction on the interstate
Was easily accessible
Will def stay there again as I'm in dalls several times a month

  • Stayed November 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dutt P, General Manager at Comfort Inn & Suites, responded to this review, November 21, 2013
Hello Milehigh39,

Thank you very much for taking the time to participate in our survey. I am glad to know that you enjoyed your stay at our Comfort Inn and Suites. I will show this to all the staff so they can keep providing all our guests with such wonderful service. We definitely look forward to serving you next time you are in Dallas.

Kind regards,
Mike O'Neill
General Manager.
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Chaska
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 13, 2013

This moderately priced hotel has the feel of a much more expensive hotel. It is super clean, has a unique decor, and the breakfast included bacon and sausage and most important to me, REAL coffee (not the watered-down version at so many hotels recently). The staff was friendly and helpful. The only down side is that there aren't many restaurants near the hotel.

Room Tip: All rooms are suites...large and nice with a divider.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dutt P, General Manager at Comfort Inn & Suites, responded to this review, November 21, 2013
Hello David M,

Thank you for participating in our survey and thank you for complimenting us on our breakfast. I am sad to say that that wonderful decor will be taken down as we are getting ready to renovate. The same exceptional service, however, will still stand and we will be delighted to see you back.

Yes, there are not as many restaurant in our area, within a walking distance that is. We only have one close by but there are many others on the next exit, going north. Again, we hope you come back to see us soon.

Kind regards,
Mike O'Neill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 10835 Composite Drive, Dallas, TX 75220
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #107 of 190 Hotels in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
All spacious guest rooms come equipped with microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Some rooms feature whirlpool bathtubs. Non-smoking rooms can be requested.After a busy day of work or play, enjoy a refreshing swim at the indoor pool and a relaxing soak in the hot tub.Business travelers to this Texas hotel will welcome additional conveniences like the business center, in-room desks and access to copy and fax services. The on-site boardroom can accommodate up to 12 people.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites I-35/Walnut Hill the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!The next time your travels bring you to Dallas, Texas, the Comfort Inn & Suites I-35/Walnut Hill hotel offers you ideal accommodations, affordable rates and service with a smile. ... more   less 
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Also Known As:
Comfort Hotel Dallas
Comfort Inn And Suites
Dallas Comfort Inn
Comfort Inn Dallas

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