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“Convention Hotel” 4 of 5 stars
Review of Omni Dallas Hotel

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Omni Dallas Hotel
4.5 of 5 Hotel   |   555 S. Lamar, Dallas, TX 75202 (Downtown Dallas)   |  
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Ranked #5 of 190 Hotels in Dallas
Santa Monica, California
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“Convention Hotel”
4 of 5 stars Reviewed March 21, 2013

We stayed at the Omni for a few days for a small convention. Overall it's a good hotel, the pool and gym were great, the food at the hotel was good - especially the brisket hash at Texas Spice. We had a couple of Issues when 2,000 people checked in from a new convention - elevators were a nightmare, long lines at the coffee counter - they seemed not to add staff during this influx of people. If you don't have a car -there is some stuff in walking distance but a car is very helpful. The rooms are well appointed but the showers have water saving devices that really makes u just want to get out of the shower.
Overall though I would go back for a convention - friendly service, good rates, and good for conventions and other large groups. I would likely only stay there for business/conventions. I am sure there are better family hotels in Dallas.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 26, 2013
Thank you for taking the time to provide us with your valuable feedback. While we are a convention center hotel, we certainly cater to the leisure traveler and family as well so we definitely look forward to seeing you again for business and hope you give us an opportunity to impress you for a leisure trip soon!
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2,919 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (354)
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English first
Top Contributor
82 reviews 82 reviews
7 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 21, 2013

We stayed here for New Year's Eve and had a great time. The view of downtown Dallas is nice, but the service and friendliness of the staff are what makes this hotel such a great experience. Would definitely recommend Omni for special occasions.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 22, 2013
Thank you for your review and for choosing to celebrate New Year’s Eve with us! We love hearing positive feedback about our staff and are glad to hear this is one of the highlights of your stay. We look forward to seeing you again soon.
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CHICAGO
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 20, 2013

This is a large hotel owned by the City of Dallas so there is substantial incentive to maintain a very high level of service and comfort. This was evident throughout my stay over a period several days came with a very comfortable bed, good sized work desk and a flat screen TV with a second TV built into the bathroom mirror. The decor is very modern and I saw very little wear in the room.

On the 4th floor, there is a large size gym that comes with at least 6 treadmills and several elliptical machines which is substantially more than average. There is also a full set of free weights and two benches along with a cable machine. You rarely see a gym this extensive with all the equipment in good working condition. Another plus is that you can also step outside through a door and access the pool and cabana roof top areas. At night, the hotel is lit up with changing colours of neon.

In the lobby area, there are two restaurant/bars which serve decent if not a bit pricey food. Another interesting point is that the hotel is nearby the famed Book Depository and grassy knoll. If you want to see history, it's only a 15 minute walk away.

Overall an enjoyable stay and a place that I would recommend for business or casual stay.

Room Tip: Ask for a room that is away from the elevator and ice machine. The hallways are very long so it'...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 22, 2013
Thank you for taking a moment to provide us with feedback from your recent stay at the Omni Dallas Hotel. We are pleased to hear that your experience was so enjoyable and that the amenities and facilities we offer exceeded your expectations as well. We're glad you enjoyed your time in Dallas and look forward to seeing you again when your travels bring you back to our city.
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Top Contributor
122 reviews 122 reviews
14 hotel reviews
Reviews in 50 cities Reviews in 50 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed March 19, 2013 via mobile

I stayed here for 5 nights in February and thoroughly enjoyed my stay. The room was a nice size, very clean and the bathroom was quite large with a tv built into the mirror for easy morning news watching while getting dressed. Had dinner in one of the restaurants and it was quite good. Convention food was quite good.

Stayed February 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 20, 2013
Thank you for taking a moment to review our property and we are very pleased to hear your stay was perfection!
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Calgary, Canada
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 19, 2013

The room (regular King room) was spacious, clean and very nicely decorated. The bed was very comfortable and the work space options were pretty good (not used by me though). A really nice touch was the TV on & welcoming me to the hotel by name too.
Check in/out was fast, efficient and accurate which is always a good thing. The lobby is nice and contempory with cool back ground music playing.
All in all this would be my first choice for a reasonably priced hotel in Dallas. Can't say enough good things for this hotel.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 20, 2013
We are delighted to hear your stay at the Omni Dallas Hotel exceeded your expectations and was such a memorable experience. We look forward to seeing you again when your travels bring you back to our area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Top Contributor
72 reviews 72 reviews
11 hotel reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 18, 2013

I stay in a lot of hotels, so I am hard to impress. This place was pretty close to perfect. When I arrived, the lobby was crowded with what seemed like hundreds of 3rd, 4th and 5th graders attending a choir competition. I was worried, but the staff was handling it all beautifully. My room was quiet, comfortable and had a fabulous view. My favorite thing of all was the mirror in the bathroom...it had a TV imbedded in it...very high tech. I could watch the Today show as I was getting ready...very cool. Also, it had a lighted make up mirror. Never heard the kids once. The lobby bar had a great vibe to it and Bob's Steakhouse is always good. Others have mentioned this and I liked it too..there are a number of comfy seating areas spread around the hotel. It makes it very easy to sit and talk, etc.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 19, 2013
Thank you so much for taking a moment to share your feedback! We are delighted to hear you had such a wonderful stay at the Omni Dallas and found it to be such a flawless experience. We always appreciate hearing from seasoned travelers and definitely look forward welcoming you back very soon!
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Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2013

Omni Dallas is great (good music, nice lobby/lounge, amazing swimming pool, good art in the rooms, and fun amenities like a TV built into the bathroom mirror), but the service was out of this world! A slice of birthday cake was delivered to my daughter from the front desk (thank you!!!). Every interaction with staff was delightful.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 19, 2013
Thank you for your review. We are very pleased to hear you had such a nice stay and that our service left such a lasting impression. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Dallas Hotel

Address: 555 S. Lamar, Dallas, TX 75202
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 190 Hotels in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Omni Dallas Hotel 4.5*
Number of rooms: 1001
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