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“Love the building colors at night!” 5 of 5 stars
Review of Omni Dallas Hotel

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Omni Dallas Hotel
4.5 of 5 Hotel   |   555 S. Lamar, Dallas, TX 75202 (Downtown Dallas)   |  
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Ranked #4 of 189 Hotels in Dallas
Atascadero, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Love the building colors at night!”
5 of 5 stars Reviewed March 14, 2013

This is a well-appointed property in a great central location. We especially liked the pool on the fourth floor. You can lounge in the jacuzzi and watch the stripes of neon lights change colors and patterns from the top to the bottom of the hotel. Very cool. The pool also has a great view of the skyline and the Hyatt's Reunion Tower, which also does its own light show. Rooms are good sized and nicely decorated. TV in the mirror is a neat addition! Service was excellent. You can ask for a fridge and microwave for food to help keep down meal costs as there is no included breakfast. Overall, a great spot in downtown Dallas!

Room Tip: Either side of the building has nice views. North overlooks the Reunion Tower. South overlooks the m...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 18, 2013
Thank you for your feedback! We are delighted to hear your experience was so wonderful and we definitely look forward to welcoming you back when your travels bring you back to Dallas.
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2,843 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (343)
Date | Rating
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English first
Knoxville, Iowa
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 14, 2013

I stayed here on business. It was a beautifull hotel, the lobby was breath-taking! The view from my room, with the floor to ceiling windows was amazing! The staff was warm, inviting and responsive to my needs! I will stay here every time I am in Dallas!!

When I called to make my reserevation, the attendant answering the phone gave me a great tip! Join the rewards program, it is FREE and you receive perks when you stay! I got chocolate chip cookies delivered to my room the first night and I received (2) FREE beverages of my choice each morning. I simply had to mark them on the door hanger and put that outside my room each night. It was a great way to wake-up!

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 18, 2013
Thank you for taking the time to provide us with your feedback and welcome to the Omni Select Guest Loyalty Program! We are very pleased to hear you had such an amazing stay at the Omni Dallas Hotel and that so many aspects of your experience were first rate. We definitely look forward to welcoming you back very soon!
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Los Angeles, CA
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 14, 2013

My daughter and I stayed here for 4 nights for an event at the adjacent Convention Center. The comfortable well appointed rooms were nice to return to after busy chaotic days. Room service was prompt and delicious . Walking distance to JFK Museum and Dallas Aquarium . We ate at Texas Spice and Bob's Chop House located directly inside the hotel . Both were fantastic with excellent service despite the crowds. Great place to stay in Dallas.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 18, 2013
Thank you so much for taking a moment to share your feedback! We are delighted to hear you and your daughter had such a wonderful stay and found it to be such a flawless experience. We will ensure your kind words make it back to the entire staff and we definitely look forward welcoming you back very soon!
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Fort Worth, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 14, 2013

The Omni Dallas is a beautiful, modern hotel with great amenities. The rooms were clean and beautifully decorated, however I prefer the warm and welcoming decor of Omni Fort Worth and Omni San Antonio.
I found the "lay" employees to be very friendly and helpful. The contact with "management" left me feeling a little like I was bothering them.
The service and food at "Bob's" was impeccable.
The Saturday brunch, however left a lot to be desired as it just had the basics; scrambled eggs, omlets, meats, fruits and breads. Mimosas were extra. Perhaps I'm just spoiled with the amazing brunch at the Fort Worth Omni. Brunch servers were friendly and on top of things.
Overall - a great stay.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 18, 2013
Thank you for your review. We are very pleased to hear your experience was so wonderful and especially the fact that your encounters with our line level staff were warm and friendly. We are disappointed this experience did not extend to your interactions with the management staff and that the brunch fell below your expectations as well. We appreciate you taking a moment to provide us with your feedback to correct these issues and look forward to welcoming you back very soon!
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Dallas, Tx
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 14, 2013

Wonderful location and an exciting place to be. Rooms and pool are very modern and well furnished. The gym is well equipped and very clean and a pleasure to use. Our stay was over the holidays and the staff was having a hard time keeping the lobby and commons areas clean. However, all the rooms have a nice view of downtown and I would definitely stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 18, 2013
Thank you for your review. We are pleased to hear that overall your stay was an enjoyable one and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lansdale PA USA
Top Contributor
64 reviews 64 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 14, 2013

This was our second time to stay here on business. It's attached to the convention center which is nice. The rooms are still in good condition after being a year old. You can walk to downtown to restaurants, it's maybe a 5 - 10 minute walk. The staff is very nice and is always helpful. If you are flying into Dallas and staying here, it is worth it to go with Go Yellow for transportation. You usually get a discount if you go thru the Omni web site.The only thing that bothers me is the lack of electrical outlets, not enough to charge all devices. There is not enough drawer space in the room for 2 people, if you are staying for more than 3 days. Also the hair dryer is weak, not enough hot air. With all that said, I will stay there again and looking forward to being back next year.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 18, 2013
Thank you for taking a moment to review your recent stay at the Omni Dallas Hotel. We are very pleased that overall you had an enjoyable stay. We apologize for the minor inconveniences you encountered but glad this would not deter you from staying with us again in the future which we look forward to!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 13, 2013

My husband and I have stayed in multiple hotels in Dallas over the past 8 years, and this was definitely our favorite. It's a new hotel with a beautiful lobby and very nice hotel rooms. The rooms were a bit small, but made up for it with nice furnishings and TVs in the bathroom mirrors. Plenty of space for us. We really enjoyed dinner at the nice restaurant onsite, but the sports bar was definitely the worst part of our stay. The service there was terrible and the food was not good. Drinks were strong though!

The gym was awesome, plenty of machines and with complimentary water and towels. We did not use the pool, but it looked beautiful! Every employee we interacted with was friendly and helpful, excluding the sports bar staff.

Hope to stay here again in the future!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel, responded to this review, March 18, 2013
Thank you for your review...we are delighted you consider the Omni Dallas to be your favorite hotel in the city! We are disappointed to hear your experience in the Owner’s Box sports bar was such a negative experience and have passed your feedback along to the GM of the bar. We do look forward to welcoming you back very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Dallas Hotel

Address: 555 S. Lamar, Dallas, TX 75202
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 189 Hotels in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Omni Dallas Hotel 4.5*
Number of rooms: 1001
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