Service was great, the rooms were well appointed and clean, the restaurant was great. Not sure what worse you could ask for out of a hotel. I usually don't like staying at hotels this big, but the service quality was like that of a boutique hotel. The exterior light display is interesting as you pull up to the valet. Just like the high tech rooms, it's mesmerizing. The feature I liked the best in the rooms was the floor that lit up when you stepped out of your bed, guiding you to your destination when it's dark. The rooms were quite and comfortable and very large with a little seating area right by the window. Ask for a room with a view of downtown.