Nice rooms but lacking so many attentions to detail that identify a boutique hotel being unique and a step above the run of the mill.
The environmental policy is laudable but ill thought out. The green sign works the same as a do not disturb sign but you get Starwood points. Your room is not cleaned. I am partial to linens being left but no bin emptying or vacuuming seems a bit odd.
I did talk to Night Manager about this but the answer was too vague to write up.
Breakfast is a non-entity. There is a “hole in the wall” to order food but this was a convention with a full hotel so the queue for individual orders was not practical. They also did not brew enough “free” coffee so there was a wait for this also. Again this would not be an issue with local options but not a great area for that.
Internet is free but exceptionally spotty. We all really expect the ability to do some Youtube or Netflix these days but it was cut off regularly.
The bar is nice with good staff who are attentive (note Jonathan).
If you want a good location for convention, good bed and work area, this is a nice option, just do not expect great food options and a mixed up service.
- Official Description (provided by the hotel):
- The Aloft Dallas Downtown is a vibrant, loft-inspired hotel, conveniently located near City Hall, the Dallas Convention Center, American Airlines Center, and Arts District. ... more less
- Reservation Options:
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- Also Known As:
- Aloft Dallas Downtown Hotel Dallas