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“Best Holiday Inn!!!!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Dallas (Galleria Area)

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Holiday Inn Express Hotel & Suites Dallas (Galleria Area)
2.5 of 5 Hotel   |   6055 LBJ Freeway, Dallas, TX 75240   |  
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Ranked #30 of 188 Hotels in Dallas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Best Holiday Inn!!!!”
5 of 5 stars Reviewed August 12, 2013

I stayed at this hotel last night and it was by far the best Holiday Inn I've ever stayed in so far. The rooms are spacesous, luxurious, clean, service was great, front desk personnel were great, price is resonable and this morning we finished our stay with a great breakfast!! I would stay at this hotel anytime I'm in the Dallas area ;)

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review, August 27, 2013
Dear Babygurl0325,

Thank you for taking the time to share your experience about your recent stay at the Holiday Inn Express North Dallas at Preston. We were all happy to hear you enjoyed both the staff and the amenities. We look forward to see you in your future travels to the North Dallas area. Thank you again for your positive comments.
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117 reviews from our community

Traveler rating
    70
    29
    11
    2
    5
See reviews for
39
18
3
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
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English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2013 via mobile

This is a very nice, modern, and clean hotel. We specifically chose this hotel for the indoor pool to take our toddler swimming. However, it is not heated and was a bit chilly. We still swam, but would have preferred it to be heated. The staff were all very helpful especially at night helping keep an eye on my husband's truck and trailer outside. Breakfast was good and Samuel (if I remember correctly) was very kind and helpful each morning at breakfast. Would definitely stay here again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review, August 12, 2013
Dear Ashleyns1,

Thank you for taking the time to share your experience at the Holiday Inn Express North Dallas at Preston. I'm glad you enjoyed your stay with us and enjoyed the hotel in general. I apologize that the pool temperature was too cool for your liking. We have found it challenging at the property to find the "perfect" temperature for everyone to enjoy. We have adjusted the heater to try to ensure everyone has a chance to enjoy the pool but this is obviously challenging with people liking different temperatures. Thank you again for letting us know about your stay at the Holiday Inn Express North Dallas at Preston, we look forward to seeing you the next time your travels bring you to Dallas.
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Stonewall, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2013

As a Gold IHG member, I have stayed at many Holiday Inn Express. This is the best stay I have had! Super clean and modern, staff supper nice and helpful. Loved the pool, wished the Hot tub had been working. The rooms are large and comfortable....LOVED the ceiling fans!!! Shower was perfect. Our Host at the breakfast buffet was friendly and kept a close watch on what needed to be refilled. The same items as all hotels, sausage patties need a little improvement!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review, August 12, 2013
Dear mcj318,

Thank you for sharing your recent experience at the Holiday Inn Express & Suites North Dallas at Preston. We were all happy to hear you enjoyed the property as well as the staff. We agree that the ceiling fans a certainly an asset we have over many of our competitors in the area and were happy to hear you enjoyed them. Thank you again for taking the time to let us know about your stay at the Holiday Inn Express & Suites North Dallas at Preston, we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas, United States
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 9, 2013

Picked this location due to highest ranked HIE property on TripAdvisor in Dallas.
Room was a basic 2-queen room, which felt small for 4 people, but it was very clean. We requested new sheets for one of the beds, and were quickly given new sheets. They forgot to greet us as HIE members, but corrected that with the goodie bag. Small things, but always appreciated.

The property is in the middle of the big construction on LBJ freeway, so it is best to access the hotel from Preston St. The pool is indoors with water fountains/jets shooting water into the pool. They have a patio area to BBQ. The free breakfast is the HIE norm but still has a good selection for all tastes. They do cleanup exactly at 9:30 during the week. There is a shuttle for free rides within a 5-miles radius.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review, August 12, 2013
Dear Darin L,

Thank you for sharing your experience at the Holiday Inn Express & Suites North Dallas at Preston. We are glad to hear that you enjoyed the property overall and that your stay was a pleasant one. We look forward to seeing you again when you are in the Dallas area. Thank you again for taking the time to share about the Holiday Inn Express & Suites North Dallas at Preston.
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2013 via mobile

This is the place to stay! When I walked in I couldn't believe it was a holiday Inn!!! They did an amazing job decorating and building this place. My personal favorite though is the ceiling fans and central air conditioning!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review, August 7, 2013
Dear Beast78,

Thank you for choosing the Holiday Inn Express & Suites North Dallas at Preston. We appreciate you taking the time to share your experience on TripAdvisor. We certainly agree that the ceiling fans and the central air conditioning are assets the property has. We look forward to seeing you the next time your travels bring you to the Dallas area. Thank you again for staying with us at the Holiday Inn Express & Suites North Dallas at Preston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 28, 2013 via mobile

This place puts all other holiday inns to shame. I was hesitant with the construction surrounding the hotel, but once in the door, everything was pit at ease. The front desk attendant Brandon was the nicest young man and is probably the reason I will return. We were able to check in promptly though we were about 45 minutes early, and once in the room, the cable had gone out, but with Brandon on the case, that issue was resolved promptly and the room was absolutely stunning. Definitely will be staying here again!!! And recommending to anyone I know visiting dallas

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review, August 7, 2013
Dear Storey143,

Thank you for choosing the Holiday Inn Express & Suites North Dallas at Preston and thank you for taking the time to share your experience. We were all pleased to hear how much you enjoyed your stay with us. I will make sure and let Brandon know how much you appreciated his assistance and apologize for the trouble with the cable and the construction. We look forward to seeing you the next time you are in the Dallas area. Thank you again for choosing the Holiday Inn Express & Suites North Dallas at Preston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed July 16, 2013

If you can get through all the road construction, you should stay at this hotel. It seems new. It is very nice and modern. It is clean and the staff is friendly.If you can get through all the road construction, you should stay at this hotel. It seems new. It is very nice and modern. It is clean and the staff is friendly.

Room Tip: great for a couple
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review, August 7, 2013
Dear aleal4,
Thank you for taking the time to share your recent experience at the Holiday Inn Express & Suites North Dallas at Preston. We apologize for the construction (it is a challenge), but we are very happy to hear that you enjoyed your stay and the hotel. We look forward to seeing you the next time your travels bring you to the Dallas area. Thank you again for staying at the Holiday Inn Express & Suites North Dallas at Preston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Dallas (Galleria Area)

Address: 6055 LBJ Freeway, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Dallas
#64 Business Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas (Galleria Area) 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
New North Dallas Hotel at PrestonAs you step into the upscale lobby of the Holiday Inn Express® North Dallas at Preston hotel, you'll be greeted with modern comforts while enjoying an excellent location that places you near the vibrant heart of downtown. We're in close proximity to businesses like Interstate Batteries, Alon USA, Texas Instruments, Raytheon, State Farm, FedEx, Medical City and Cooper Aerobics.Love Field Airport (DAL) is just a short distance away, too.Business travelers staying at this Dallas hotel's Galleria property can use the Business Center or utilize the 3,000-sq-ft ballroom..Love Field Airport (DAL) is just a short distance away, too.While exploring the Dallas area, the hotel guests appreciate our proximity to attractions like American Airlines Center. You can also easily catch a Rangers' or Cowboys' game. Take the time to visit the Dallas West End, a bustling dining and entertainment district, and after exploring this historic area, experience the fascinating world of Dallas World Aquarium. If you're looking for Dallas hotels near the Galleria Mall, we're just one mile from this upscale shopping haven.Visitors to the Dallas area appreciate our hotel's free high-speed, wireless Internet access, as well as the delicious, complimentary hot breakfast we serve daily. Take a dip in our indoor pool. Begin planning your Dallas getaway today! ... more   less 
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Holiday Inn Express Hotel And Suites Dallas (Galleria Area)

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