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“Amazing” 5 of 5 stars
Review of Omni Dallas Hotel at Park West

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Omni Dallas Hotel at Park West
4.0 of 5 Hotel   |   1590 LBJ Freeway, Dallas, TX 75234   |  
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Ranked #6 of 188 Hotels in Dallas
United States
1 review
“Amazing”
5 of 5 stars Reviewed October 14, 2013

The hotel staff was amazing. I had hurt my ankle before I arrived at the hotel. When we called ahead to see if you had a wheelchair available during my stay, the chair was waiting for me upon arrival. I used it the entire 4 days I was in conference. During meals when I was in the chair, your staff held my plate while I went through the line and the front desk, door people and restaurant staff were so kind and helpful.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theo S, General Manager at Omni Dallas Hotel at Park West, responded to this review, October 15, 2013
Thank you for sharing your experience Lori. I'm sorry to hear about your ankle but I'm glad you had an "amazing" stay. We read this to the team this morning and they were all very happy to hear your comments. We hope you come back and see us again the next time you are in our area.
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611 reviews from our community

Traveler rating
    400
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • French first
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  • Japanese first
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  • Spanish first
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English first
Oklahoma City, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 14, 2013

This hotel has every feature you can ask for, from the room to the restaurant. The staff is first rate, and will surprise you on your next special occasion, if you let in in on the purpose of your stay. We have grown to love this location on the west side of Dallas, as it is very easy to get onto or connect to highways, interstates and toll ways and return. Enjoy your next stay, we always do!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review, October 15, 2013
Paul, thank you so much for sharing your review! We love when our guests spend special occasions with us -- we will always do everything we can to make each stay memorable. If there is ever anything else we can do to make it more special, feel free to contact any of us here at the Omni Dallas Park West. See you next time!
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boston, United States
1 review
5 of 5 stars Reviewed October 13, 2013

Good place to stay while working in the Dalls/FTW area. Convenient and comfortable. Dining room is a good option. Shopping center nearby is convenient if you forgot something. Easy on / Easy off from the highway. Very friendly and clean.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review, October 15, 2013
Cynthia, I'm glad our location was convenient for your during your business travels! We love being in the middle of the metroplex and at the center of so many highways...it's easy to get anywhere! Did you know that we also offer our guests complimentary shuttle service within 5 miles of the hotel? We'll gladly take you on your errands next time! Hope to see you again soon.
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Elkhart, Indiana
Top Contributor
114 reviews 114 reviews
51 hotel reviews
Reviews in 45 cities Reviews in 45 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 12, 2013

I had a great two-night stay here in Dallas. Good location. Staff were friendly and attentive. Comfortable room and good bed. Restaurants are nice in the area. It's a good place to stay. Highly recommended!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review, October 15, 2013
How great of you to review us even a year after your visit! I definitely agree with you -- there are some fantastic food options here in the area. We also have a full-service restaurant, bar, wine club, and coffee shop (not to mention in-room dining!) on property. We hope you'll stay with us next time you're in Dallas so we can once again provide you with our excellent Omni service!
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Tyler, Texas
1 review
5 of 5 stars Reviewed October 11, 2013

My husband and I stayed at this hotel for three nights during our 20th anniversary trip. For this size of hotel, they certainly made us feel like we were their first priority! The food via Room service was fantastic! Valet parking was easy and convenient. The staff was incredibly attentive and friendly. The housekeepers were awesome, we never saw or heard them but everything was perfectly clean! Highly recommended, can't wait to return!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review, October 15, 2013
Congratulations on your 20th anniversary! We feel so honored you and your husband chose our hotel to spend such a special occasion. You definitely do deserve to be spoiled on your anniversaries...we sincerely hope to see you again, year after year. If there is anything we can do to make your next visit even better than this one, please let us know upon booking, arrival, and/or during your stay!
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Austin, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2013

The room: Unbelievable. I booked a corner room and it did not disappoint! HUGE!!!!!! Windows on 2 walls. Warm decor and lots of walking space. The bathroom: Robes. Big fluffy towels. Nice size party tub. Wonderful mini bar. The bed: Soooooooo comfortable. I requested extra pillows and it was a pillow play land. Loved it. The mini bar: ok, let's talk about it. Usually mini bars are just basic. Not this one. Multiple choices of snacks both sweet and salty...and the good candy, not the kind you've never heard of but the kind you would actually buy at the store for yourself. Wide variety of liquors and mixers. Plus the usual sodas and juice. Space: not sure what the square footage is for large kind but dang! I thought I had my own apartment! Valet: super easy and in/out privileges...meaning you can come and go as often as you want without being charged more than a daily rate. Customer Service: Service at this hotel is second to none. Loved how they made sure every little thing I wanted or needed was addressed....even things I didn’t need! With the exception of the construction, no fault of the hotel, it was perfect

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review, October 15, 2013
We are so glad you enjoyed your room, the amenities, and our service! We really do care about our guests and their comfort in our hotel, and it's very special when they let us know we are exceeding expectations. We certainly hope to serve you and your friends again soon!
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TN
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 10, 2013

This hotel has a great staff, large rooms, and excellent service. For what it costs, it is a real value. I stayed just one night but managed to take advantage of the restaurant and the coffee store. In addition, there was a nice running trail close by and innumerable restaurants close by. Its proximity to DFW and the businesses in Irving and Las Colinas with direct access to Luna and 635 make it great for commuting anywhere.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review, October 15, 2013
Thanks for sharing this review with your fellow travelers! I'm glad to hear you were able to take advantage of some of our great Food and Beverage outlets. If you would like any more recommendations for dining or shopping in our area, please feel free to contact our conceirge. We also just renovated our on-site health club, so next time if the weather isn't as nice as this time, you can use our equipment from 5 am – 11 pm or pick up a Get Fit Kit from the front desk! Thank you again, and we hope to see you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Dallas Hotel at Park West

Address: 1590 LBJ Freeway, Dallas, TX 75234
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Dallas
#5 Luxury Hotel in Dallas
#5 Romantic Hotel in Dallas
#7 Family Hotel in Dallas
#10 Best Value Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Dallas Hotel at Park West 4*
Number of rooms: 337
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Also Known As:
Omni Hotel Dallas
Dallas Omni Hotel
Omni Dallas

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