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“Location, price and view well worth it!!!” 5 of 5 stars
Review of Omni Dallas Hotel at Park West

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Omni Dallas Hotel at Park West
4.0 of 5 Hotel   |   1590 LBJ Freeway, Dallas, TX 75234   |  
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Ranked #10 of 192 Hotels in Dallas
Certificate of Excellence 2014
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Location, price and view well worth it!!!”
5 of 5 stars Reviewed June 22, 2013 via mobile

This was a surprise from my husband for our 1st anniversary. The room was very nice the amenities were ok. Breakfast was a separate fee. I'm a huge fan of the Omni. Upon entering the hotel the decorations were beautiful. I loved the old antique phones. The view from the 7th floor is beautiful, we can see the Dallas skyline from our room. The bed is very comfortable.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel at Park West, responded to this review, July 19, 2013
Thank you for your review and for being such a huge fan of Omni Hotels & Resorts! We are delighted that you chose to celebrate such a special occasion with us and we look forward to many more celebration or "just because" visits with you in the future.
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778 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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RI
Top Contributor
94 reviews 94 reviews
50 hotel reviews
Reviews in 53 cities Reviews in 53 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 14, 2013

This was my first time staying at an Omni Hotel and after this stay it will not be my last. Upon arriving I parked in the free parking garage, walked to the front desk and was checked-in in less then 1 min. The room is very nice, clean, and comes with a robe and everything else you need. It is setup so when you are in the bed area you can't see directly to the door. There is a small hallway dividing the sleeping area and the bathroom. I thought this was a great design idea.
This is a beautiful hotel with a super friendly staff. I ate dinner in the bar off the lobby and had a wonderful meal. I wish I knew the name of the gentleman working the bar because he deserves some credit, he was very accommodating and very friendly to us. He was able to put the hockey game on for us using this huge projector screen. I would love to come back here someday when I'm not traveling on business so I can enjoy the hotel a bit more. There is an real nice outdoor pool that I did not get to use. The only con I would have to say is that the hotel is close to the airport and they don't offer free pickup.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel at Park West, responded to this review, July 19, 2013
Thank you for your review and welcome to Omni Hotels & Resorts! We are very pleased to hear your first experience was so wonderful and especially the fact that your encounters with our staff were warm and friendly. We appreciate you taking a moment to provide us with your feedback and look forward to welcoming you back to the Omni Dallas Hotel at Park West again very soon.
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Buffalo, New York
1 review
5 of 5 stars Reviewed June 6, 2013

A friend wrote this "So yesterday we had asked a hotel staff member where the nearest Dunkin Donuts was to see if shuttle would take us there. It was too far :(. We were bummed because back East we loved our Dunkin Donuts but there are none in Cali and we were excited that Texas had them. However this morning we woke up to this outside our door! What awesome hotel staff this hotel has! " "This" was 2 coffees from Dunkin Donuts and a note that said "Good Morning! We heard how much you were missing your Dunkin Donuts coffee so we picked some up for you. They both have cream and sugar. I hope that's alright." How great is that. Fantastic customer service!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel at Park West, responded to this review, July 19, 2013
Thank you for taking the time to provide us with this note! We certainly take pride in providing a level of service that far exceeds our guest's expectations and creates a lasting memory so we are delighted that both were achieved. We hope you have the opportunity to experience this Omni difference as well very soon!
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New Orleans
Top Contributor
78 reviews 78 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 3, 2013 via mobile

We stayed here during a "work" weekend because we had some down time to relax. Away from the bustle of downtown Dallas. Quiet and warm on weekends when business and meetings are sparse. Comfortable rooms. Friendly staff, as are most Omni Hotels. Free self parking, which is rare these days!

Stayed June 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel at Park West, responded to this review, July 19, 2013
Thanks for taking a moment to provide some feedback of your recent stay at the Omni Dallas Hotel at Park West. We are very glad you enjoyed your experience overall and hope to see you again soon!
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El Paso, Texas
Top Contributor
90 reviews 90 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 31, 2013

I love the omni brand. This hotel is excellent. Personnel are warm and welcoming. The rooms are well appointed, clean and spacious. Gotta love the loyalty perks of morning coffee and juice, and free internet. I always sleep well at Omni. The beds are comfortable and clean. The bathroom was luxurious. I will return to this hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel at Park West, responded to this review, June 3, 2013
Thank you for your review and for your loyalty to Omni Hotels & Resorts! We are glad you found the level of quality at our property met your high expectations of what you have come to rely on from our brand and we look forward to seeing you back soon.
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Tulsa, Oklahoma, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 24, 2013

We were there Mother’s Day weekend for the Kenny Chesney concert and I cannot say enough good things about this hotel and especially the staff.

Kimberly helped my boyfriend, put together an amazing package with flowers, champagne and all the extras. She was super sweet and I know Mike appreciated all of her help.

Christina (I think was her name) was the bellhop who helped us load up when we left Sunday. She was so helpful and kept a smile on her face even though she was being pulled a dozen different directions. She was so good, in fact, that I ran back inside to the ATM to get extra cash to tip her.

We will be back in Dallas in early November, and there is nowhere else we would consider staying.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel at Park West, responded to this review, June 3, 2013
Thank you for taking the time to provide feedback from your recent stay. We are so delighted to hear that you received such outstanding service from Kimberly, Christina and the entire staff and that this interaction set a positive tone for your entire experience at the Omni Dallas Hotel at Park West. We definitely look forward to seeing you again when you return in November!
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Englewood
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 21, 2013

I was at the Omni-West the weekend of 5/18-19/13 on a business trip. The place is very nicely outfitted and mostly well run; there is a small wine bar right off the lobby, and a second larger, real bar down the hall by the restaurant. The staff was quite friendly and efficient, with one exception: our group periodically met in the large bar, but soemtimes there was nobody on duty in the bar, even in the afternoon and evening when you would expect a full staff. Somebody came, eventually, but it was a bit of an annoyance. Be aware that the hotel itself is in the middle of nowhere, with no shops or other facilities for a number of miles.

Overall, the hotel is quite nice and if I have to go back to that part of the world I'd stay there.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Dallas Hotel at Park West, responded to this review, June 3, 2013
We are very pleased to hear that overall you had a very enjoyable experience at the Omni Dallas Hotel at Park West and would join us again! We are disappointed to hear of the delays in getting assistance at the bar and have passed this feedback along to our food and beverage team. Additionally, while our hotel is not right in the city center, we do have many businesses, shops and restaurants within a 5 mile radius of our property which our complimentary hotel shuttles provide service to daily. Thank you for taking a moment to provide us with this review and we look forward to seeing you again soon!
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Additional Information about Omni Dallas Hotel at Park West

Address: 1590 LBJ Freeway, Dallas, TX 75234
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#6 Family Hotel in Dallas
#6 Business Hotel in Dallas
#7 Luxury Hotel in Dallas
#9 Romantic Hotel in Dallas
#10 Best Value Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Dallas Hotel at Park West 4*
Number of rooms: 337
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Also Known As:
Omni Hotel Dallas
Dallas Omni Hotel
Omni Dallas

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