As they say the difference is in the details and it was a few details that lead me to rate this only average. I expected more from an Omni.
First off location, while it is as short trip to Dallas Fort Worth airport, that is where the convenience ends. There is NOTHING around here, if you are traveling without a car you are at the mercy of a hotel shuttle or expensive cabs. And the shuttle only goes five miles, so it will not take you to the airport, the hotel is great about arranging a cab to the airport but that is $35 to $40 they did not inform me of a $17 super shuttle option, If you do have a car expect to add $15 a day to your trip for parking.
I was here for a conference all our meals/snacks were provided by hotel catering. Food was average the first dinner was edible but not great, luke warm beef medallions that would have been dry not for the gravy on the plate, bland veggies tasted like they were from a can. Breakfast rubbery eggs. lunch was cold cut sandwiches, potato chips and tomato soup no more special than Campbells Dinner the second night was a buffet, chicken was okay, better veggie/side salad options, dry beef brisket. The pastries for breaks and desserts seemed store bought, there was an apple crisp that good.
My room was across from the ice machine, noise from it was not too bad.
The room, again the minor details made what could be wonderful only average. My room was clean, the bed linens were crisp and fresh, the amount of towels adequate. The info says fridge in the room but it is a locked mini bar you have to get key for. The tv stand/dresser was in somewhat beat up condition and it was dusty enough I could write my name on it, also it had glass covering it and under the glass was dusty too ( same with the nightstands) There must have been recent repairs - possible drywall or spackle or repainting to the bathroom ceiling. There were many paint or spackle white streaks on the blue wall paper in the bathroom including a handprint.
So that and the dusty dressers gave my room a rundown feel.
One other small overlooked detail, the change from daylight savings was to occur the Sat. Night/Sunday morning I stayed. Saturday evening i returned to my room there was a note placed next to the alarm clock making me aware of the time change and stating that for my convenience the clock had already been changed.....however it had not, i was quite annoyed by this. I had to catch a 4 a.m ride to airport, set the alarm for 3:00 a.m. Got up dressed and was wondering why the 3:15 wake up call I requested had not happened. I turned on my ipad to check a confirmation number only then did I realize the clock was not changed but when having to catch a 4 a.m shuttle for an hour flight and busy day being robbed of an hour sleep is an inconvenience. Few others at the conference that stayed on my floor had the same thing, a note stating the clock was changed, but it had not been done.
I was by the ice machine and was not disturbed by noise from it.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.