We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Omni Dallas Hotel at Park West: Traveler Reviews

4.0 of 5
1590 LBJ Freeway, Dallas, TX 75234
Hotel website
Hotel deals
Hotel amenities
Special Offer
12% Off! Book Now & Save!
Omni Dallas Hotel at Park West
Ranked #17 of 184 hotels in Dallas
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

255 reviews from our community

Traveler rating
    138
    72
    28
    13
    4
See reviews for
Families
34
 
Couples
55
 
Solo
25
 
Business
109
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Alexandria, Virginia
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
54 helpful votes 54 helpful votes
“New Omni fan”
5 of 5 stars Reviewed November 16, 2012

I'm an accidental Omni fan, having stayed in a only a few over many years of travel and then only when stumbling upon them booking at the last minute or finding some deal online. So far, it seems like the hotels outperform the chain's reputation as I typically don't hear much about it on my frequent business travels

Spent three nights at this Dallas property when my usual business hotel was booked, and was pleasantly surprised. Many five-star touches at a not-bargain-but-not-quite-five-star price. The lobby here was lovely and swank with beautiful flower arrangements and nice appointments. I had a standard room -- no TV in the bathroom mirror for me -- but appreciated small touches like silk-wrapped electrical cords, high-quality towels and robes and a wide selection of cable channels. The gym was above-par -- nice equipment and country-club caliber changing rooms. Upon check-in I received a fab little cheese plate with little hunks of great cheese, toast thins, a chocolate-covered apple slice and some sort of thin, salty salami. Service was consistently warm and friendly

Other pluses:

-- A free drink delivered outside the door on a tray in the morning -- subtle knock and it's there -- with the ability to add fresh fruit, yogurt or a bagel for a buck or two.
-- Free newspaper of my choice delivered in the morning
-- Strong wi-fi, free for frequent-stay club members.
- Free parking

Cons:
-- Surprising dearth of accessible outlets. There were two at the desk with one not working. I ended up charging my phone and tablet in the bathroom.
-- Room HVAC iffy. It was cold the week I was there and I had to crank the thermostat up to 77 to prevent cold air blowing out while I worked at the desk.
- The hotel attracts a lot of big meetings which can overwhelm the small bar or inundate the check-in desk between sessions. I waited 20 plus minutes at the desk when my the mag strip on my key stopped working to get a replacement.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask 43reds about Omni Dallas Hotel at Park West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniHotelsManager, Manager at Omni Dallas Hotel at Park West, responded to this review
November 21, 2012
Thank you for taking the time to write a review of your stay at our property. We love gaining new Omni fans...even the "accidental" ones! We look forward to seeing you the next time you are in Dallas and hope you make us your new business hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Great place for business meetings.”
5 of 5 stars Reviewed November 8, 2012

Stayed 2 nights and had a great time. Comfy beds. They are a very "green" hotel. One cool thing was a tv in the bathroom mirror. Good business meeting facilities. Very helpful and friendly staff. Recommend a king sized bed. They have an iPod docking station and all the Internet connections. Highly recommend it for any Dallas trips.

Room Tip: Ask for a room with a view of downtown.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask GaryEvelynD about Omni Dallas Hotel at Park West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookfield, Illinois
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Little details overlooked, making this only average”
3 of 5 stars Reviewed November 6, 2012

As they say the difference is in the details and it was a few details that lead me to rate this only average. I expected more from an Omni.
First off location, while it is as short trip to Dallas Fort Worth airport, that is where the convenience ends. There is NOTHING around here, if you are traveling without a car you are at the mercy of a hotel shuttle or expensive cabs. And the shuttle only goes five miles, so it will not take you to the airport, the hotel is great about arranging a cab to the airport but that is $35 to $40 they did not inform me of a $17 super shuttle option, If you do have a car expect to add $15 a day to your trip for parking.

I was here for a conference all our meals/snacks were provided by hotel catering. Food was average the first dinner was edible but not great, luke warm beef medallions that would have been dry not for the gravy on the plate, bland veggies tasted like they were from a can. Breakfast rubbery eggs. lunch was cold cut sandwiches, potato chips and tomato soup no more special than Campbells Dinner the second night was a buffet, chicken was okay, better veggie/side salad options, dry beef brisket. The pastries for breaks and desserts seemed store bought, there was an apple crisp that good.

My room was across from the ice machine, noise from it was not too bad.

The room, again the minor details made what could be wonderful only average. My room was clean, the bed linens were crisp and fresh, the amount of towels adequate. The info says fridge in the room but it is a locked mini bar you have to get key for. The tv stand/dresser was in somewhat beat up condition and it was dusty enough I could write my name on it, also it had glass covering it and under the glass was dusty too ( same with the nightstands) There must have been recent repairs - possible drywall or spackle or repainting to the bathroom ceiling. There were many paint or spackle white streaks on the blue wall paper in the bathroom including a handprint.
So that and the dusty dressers gave my room a rundown feel.

One other small overlooked detail, the change from daylight savings was to occur the Sat. Night/Sunday morning I stayed. Saturday evening i returned to my room there was a note placed next to the alarm clock making me aware of the time change and stating that for my convenience the clock had already been changed.....however it had not, i was quite annoyed by this. I had to catch a 4 a.m ride to airport, set the alarm for 3:00 a.m. Got up dressed and was wondering why the 3:15 wake up call I requested had not happened. I turned on my ipad to check a confirmation number only then did I realize the clock was not changed but when having to catch a 4 a.m shuttle for an hour flight and busy day being robbed of an hour sleep is an inconvenience. Few others at the conference that stayed on my floor had the same thing, a note stating the clock was changed, but it had not been done.

.

Room Tip: I was by the ice machine and was not disturbed by noise from it.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask TeeKay1972 about Omni Dallas Hotel at Park West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
74 reviews 74 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
68 helpful votes 68 helpful votes
“An Excellent Hotel for Business Travelers”
5 of 5 stars Reviewed November 3, 2012

I have stayed here in the past and decided to stay here again based on my favorable past experience. This continues to be an excellent choice for a business hotel. The beds are outstanding. I noted that their pillows are on the soft side and they tend to give you two pillows with a King Size bed - which in my opinion - is not enough, and they are very soft pillows. Not to myself in the future to request two additional hard pillows for sleeping. (They have three other large pillows in the room but these are not pillows you would use in sleeping since they are regular pillows with a cover and not with pillow cases.)

The staff is exceptionally friendly and will assist you with anything. Parking is abundant and convenient.

The OMNI experience is excellent and I would certainly come here again when in the area.

Room Tip: When setting your GPS to come to the hotel, remember that it is located on Lyndon B Johnson Freeway...
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ChicagoLooper about Omni Dallas Hotel at Park West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bertha C, Executive Assistant at Omni Dallas Hotel at Park West, responded to this review
November 5, 2012
Thank you for sharing the comments on your experience at our hotel. We value your opinion and take into consideration when making improvements to our hotel. We look forward to your next visit with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Top Contributor
217 reviews 217 reviews
27 hotel reviews
Reviews in 96 cities Reviews in 96 cities
113 helpful votes 113 helpful votes
“Really Nice Place to Stay”
5 of 5 stars Reviewed November 1, 2012

8 of us stayed here for 3 nights. Rooms were very cheap ($80/night), my friend got a great deal. We had come to Dallas to see a SMU game and a Cowboys game and visit a couple of amusement parks. It's in a decent location in proximity to all these places as well as the airport.

Rooms were comfortable and clean, however the floor plan was weird. A wall was put in to give the appearance of having two rooms - but it only made the room more cluttered. Room had a nice tv. We also had a mini-bar which I would NOT touch, it's such a ripoff.

We pre-purchased breakfast at $13 ($4 off the regular price). It was okay. There was an omelette bar and they had plenty of bacon and sausage. Workers/servers were very friendly and nice but seemed overworked and stressed.

Plenty of self-serve parking on-site. There is a pool and an exercise room. There are running trails outside but not much else. The nearest shops are a ways away...but everybody has a car here. There is a secret private lounge on the 12th floor with a great tv.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask cdrake3460 about Omni Dallas Hotel at Park West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Quinta Inn & Suites Dallas Love Field
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Dallas
Romantic
The Joule, Dallas
The Joule, Dallas 4.5 of 5 stars 452 reviews
Luxury
The Westin Galleria Dallas
The Westin Galleria Dallas 4.0 of 5 stars 362 reviews
Near the beach
Hyatt Regency Dallas
Hyatt Regency Dallas 3.5 of 5 stars 600 reviews
Great value
Doubletree Dallas Near the Galleria
Doubletree Dallas Near the Galle... 3.5 of 5 stars 102 reviews
Show Prices ABS:HotelCheckRates-d1113787?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d98728?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d98679?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d98638?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Dallas hotels
Omni Dallas Hotel 4.5 of 5 stars 549 reviews The Magnolia Hotel Dallas 4.5 of 5 stars 1,769 reviews Hotel Palomar Dallas - a Kimpton... 4.5 of 5 stars 480 reviews Adolphus Hotel 4.5 of 5 stars 1,247 reviews
Show Prices ABS:HotelCheckRates-d2192761?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d109413?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d602600?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d114942?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 184 hotels in Dallas, ranked by popularity

Been to Omni Dallas Hotel at Park West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Omni Dallas Hotel at Park West

Also Known As:
Omni Hotel Dallas
Dallas Omni Hotel
Omni Dallas
Dallas Omni
Address: 1590 LBJ Freeway, Dallas, TX 75234
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotels in Dallas
#10 Family Hotels in Dallas
#11 Luxury Hotels in Dallas
#19 Business Hotels in Dallas
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Venere, Hotels.com, Tingo, HotelsClick and Priceline so you can book your Omni Dallas Hotel at Park West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Omni Dallas Hotel at Park West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Omni Dallas Hotel at Park West
Enter dates & see best prices* (from our partners)
Show Prices