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“Pay attention at check in.” 4 of 5 stars
Review of Grand Hyatt DFW

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Grand Hyatt DFW
4.0 of 5 Hotel   |   2337 South International Parkway, P.O. Box 619045, Dallas, TX 75261-9045   |  
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Ranked #4 of 187 hotels in Dallas
GreenLeadersBronze level
Portland
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Pay attention at check in.”
4 of 5 stars Reviewed October 14, 2013 via mobile

Arriving with checked bags, for an overnight layover, go outside from baggage claim and take a Link bus to the Grand Hyatt or terminal D. I had reserved online with AAA and had a great rate BUT with online checkout my rate was the rack rate and I had already left the hotel. I should have negotiated at checkin. Restaurant on site is very expensive relative to value. No in room coffee. Very convenient and beautiful hotel anyway.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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667 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
Naples, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 13, 2013

Was here for a medical meeting.
Food was excellent.
Room spotless and very quiet.
Seems like they have double pane bulletproof windows to maintain soundproofing!
bar area comfortable. Well lit. Great service.
Would stay here again.
Seems like excellent place when you have many folks traveling from different areas of country!

Room Tip: Always ask to be away from elevators. Security very good. Need room key to activate elevator.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charleston, South Carolina
Top Contributor
58 reviews 58 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 13, 2013

We thrilled to be able to check in here since our layover from Peru was about 10 hours. With a sick baby and exhausted parents we needed some shuteye. The hotel is connected to Terminal D I believe it was so we walked out security and took an elevator to the lobby. We checked in promptly and received the day rate which was better than the military rate we originally booked, As a Diamond member we received a nice upgrade even though it was 9am. We also received breakfast on the house. We were pleased how accomadating the hotel was and the service was superb.

Room Tip: The room we had a great view of the tarmac and field. The windows were soundproofed so noise was not...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Top Contributor
74 reviews 74 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 8, 2013 via mobile

I had stayed here about 8 years ago and was impressed by the service. If anything the service has gotten even better. From front desk, to room service, to the restaurant, the service was excellent. I felt more pampered here than I have at Hyatt resorts.

Room was very clean, comfortable, and newly renovated. Controls everywhere in the room for turning on and off lights, lowering and raising the blinds, night lighting and relax lighting. Internet connection was easy an one of the fastest internet speeds that I have had in any hotel in a long time.

Ordering room service was done via the TV and was easy. Delivery was prompt.

Will be back again.

Stayed October 2013, traveled on business
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Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 7, 2013

It's was our first hotel stop on our round the world trip. Stayed May 2013 The room was fantastic with a beautiful soft bed, blackout drapes, absolutely quiet and an amazing view of the runway with planes landing and taking off. Checkin was easy, we took our own luggage up to our room as assistance wasn't offered, no big deal but I thought it was a little odd for a 4*-5* hotel not to offer. Dinner in the restaurant was great with impeccable service and the room service breakfast was absolutely beautiful. Only one staff member let the place down and that was at breakfast in the restaurant we just couldn't get his attention to order, we wished we had ordered room service again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Beaumont, Texas
1 review
3 of 5 stars Reviewed October 4, 2013

I stayed at the Grand Hyatt DFW on Monday, Sept. 23, 2013 due to being bumped by American Airlines. Although the staff was great, the price was $464.00 for one night, one adult in one room and not even coffee. With tax the total was $519.68.
I thought this was ridiculous but at that late hour, I had no options other than sleep in the airport. Now I see that the average price per night is $250/night. I even checked EVERY Monday (and holidays) between now and the end of the year and it is never more than $231/night for a single. Can someone at Grand Hyatt respond? I am feeling robbed.

  • Stayed September 2013, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlottesville, Virginia
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 30, 2013

Very modern hotel right on DFW terminal. Rooms hi tech with electric window shades that roll up as you enter the room along with the smart TV on with your name welcoming you. Nice bar area that is open and seem to be very popular. Fitness center on top floor overlooking the airport area with nice roof top pool area.

Room Tip: If possible to get room backside of airport to avoid some noise.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hyatt DFW

Also Known As:
Grand Hyatt Dfw Hotel
Grand Hyatt Dfw Hotel Dallas
Grand Hyatt Dallas
Grand Hyatt Hotel Dallas
Hyatt Dallas
Dallas Hyatt
Address: 2337 South International Parkway, P.O. Box 619045, Dallas, TX 75261-9045
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Dallas
#3 Business Hotel in Dallas
#3 Luxury Hotel in Dallas
#5 Green Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt DFW 4*
Official Description (provided by the hotel):
Luxury, convenience and unsurpassed service are the standard at the Grand Hyatt DFW. The hotel is integrated into DFW International Terminal D and accessible from all DFW terminals via the SkyLink or Terminal Link systems. This luxurious hotel offers 298 elegantly appointed guest rooms, 34,000 sq. ft of meeting space, and a globally inspired dining experience. ... more   less 
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