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“Great Business Hotel” 4 of 5 stars
Review of Grand Hyatt DFW

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Grand Hyatt DFW
4.0 of 5 Hotel   |   2337 South International Parkway, P.O. Box 619045, Dallas, TX 75261-9045   |  
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Ranked #1 of 188 hotels in Dallas
GreenLeadersBronze level
Lake Mary, Florida
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“Great Business Hotel”
4 of 5 stars Reviewed August 13, 2013 via mobile

I was in town for a meeting and everything was very good. The Business Office was great when we needed copies, etc. The F&B managers were exceptionally helpful and the Meeting Coordinator for the hotel was helpful. Just keep in mind, you have few places to eat and drink and the Grand Hyatt charges a small fortune for EVERYTHING!!

Stayed August 2013, traveled on business
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748 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Dallas, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 12, 2013

My husband & I stayed at the Grand Hyatt DFW the evening of 7/25 in order to be closer to the airport for an early morning international flight. We had previously stayed at the Grand Hyatt on our wedding night and everything was just as great as we remembered. The only negative from our stay was from the Bellmen at the door who stood there and watched me struggle with large suitcases while my husband parked the car. My husband only left because he assumed I could get assistance & even with the automatic doors being down the Bellmen refused to help-so whomever is reading this the Bellmen that were there around 9PM the evening of 7/25 aren't doing your beautiful hotel any justice. Luckily after we got in the doors everything else was wonderful. We were quickly checked in and informed that we had some champagne and chocolate covered strawberries (we were celebrating my birthday and an early wedding anniversary) then sent to our room. We weren't upgraded to the larger suite like we were on our wedding night but our room was still very lovely. Everything worked well, the AC was cold, the room was very clean and the decor was nice and calming. We decided to go have some drinks at the Met Lounge and they were delicious, even with the closed off construction it was still a nice atmosphere. When we went to check out we luckily found a new Bellman and he got us quickly checked in with our airline & in the priority security line.

It's worth mentioning that after we reserved our room we decided to add the parking package to our stay. For an additional $30 we got a gift card worth the value of 7 nights of airport parking, a great deal if you're going to be gone that long.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2013

can't believe how great a stay we had at the Dallas Fort Worth Grand Hyatt Airport hotel! The room was amazing with both walk in shower and tub in the bathroom. Everything was automated including window screens raising and lowering as you enter and exit the room.very nice rooftop pool that was open 24/7. Amazing access to terminals and rental cars.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
67 reviews 67 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 11, 2013

1 night stay (Thu)

My second stay at this hotel. Does not disappoint.

VERY convenient location for an overnight stay between flights. Right above the air terminal, which is great when arriving & departing.

Fast check-in & out.

Beautiful hotel / beautiful (quiet) room. I like to request a runway view room.

Room service was fast / great quality.

Easy to get into the Dallas CBD and back. 50min each way via shuttle bus & Trinity Express Train.

Highly recommended.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 10, 2013 via mobile

This hotel has a Wow! factor. I normally cringe at the thought of "airport hotel" but this exceeded all expectations. Very modern, great panoramic view of the runways, auto shades, auto everything, large clean bath with separate shower/bath. Very good service. Super bed. Will stay again. Only downfall is price of drinks and breakfast - seriously $6 for OJ??

Stayed July 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 10, 2013

Recently stayed here for a weekend work conference. The location was great-I couldn't believe it was literally in the airport terminal. Catching your flight after the conference ended was a piece of cake. You could walk right into airport security from the hotel elevator. The rooms were huge and had fun features of touch screen remotes that controlled the lights and shades. The food that we had for the conference was delicious. During the stay the kitchen was being remodeled and dining options were limited for when we had dinner on our own, but the hotel offered us the options of a pass to go back into the airport to eat or taking their shuttle to the other Hyatt hotel located on the airport grounds. I went to the steakhouse in the Hyatt Regency-had an excellent meal and for being in an hotel airport I thought the prices were reasonable.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broken Arrow, Oklahoma
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 8, 2013 via mobile

Great food ,and room service guy Pedro was very professional and prompt !!! Five stars to him he's got the Hyatt spirit . It's really nice to know that good service is available . The room over looked the runway and was quiet . Was here a couple years ago and had great service then.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt DFW

Address: 2337 South International Parkway, P.O. Box 619045, Dallas, TX 75261-9045
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Dallas
#1 Luxury Hotel in Dallas
#2 Romantic Hotel in Dallas
#2 Business Hotel in Dallas
#7 Green Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt DFW 4*
Official Description (provided by the hotel):
Luxury, convenience and unsurpassed service are the standard at the Grand Hyatt DFW. The hotel is integrated into DFW International Terminal D and accessible from all DFW terminals via the SkyLink or Terminal Link systems. This luxurious hotel offers 298 elegantly appointed guest rooms, 34,000 sq. ft of meeting space, and a globally inspired dining experience. ... more   less 
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Also Known As:
Grand Hyatt Dfw Hotel Dallas
Grand Hyatt Dallas
Grand Hyatt Hotel Dallas
Hyatt Dallas
Dallas Hyatt

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