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Grand Hyatt DFW: Traveler Reviews

4.0 of 5
2337 South International Parkway, P.O. Box 619045, Dallas, TX 75261-9045
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Grand Hyatt DFW
Ranked #5 of 184 hotels in Dallas
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477 reviews from our community

Traveler rating
    338
    109
    18
    9
    3
See reviews for
Families
83
 
Couples
107
 
Solo
82
 
Business
191
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Sydney, New South Wales, Australia
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Memorable stay at the DFW Grand Hyatt - thank you”
5 of 5 stars Reviewed November 16, 2012

We were in NY when Hurricane Sandy hit. Our travel plans were thrown out the window and we just wanted to get to Dallas for our connecting flight home to Sydney. We booked a night at the Grand Hyatt and was not disappointed. Frank Herrera and Jasmine Gerard were fantastic ambassadors for the hotel. Their service was over and above what we expected. From check in to check out, assistance in checking in with Qantas to information on how to spend a morning touring, were all invaluable.
The room was spacious and very clean. Beds were great. Bathroom was large with lots of hot water and amenities.
The restaurant was good value and the food was Delicious. Service here was also above average.
All in all I would highly recommend this hotel.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Downunder2207 about Grand Hyatt DFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, CA
Top Contributor
113 reviews 113 reviews
91 hotel reviews
Reviews in 91 cities Reviews in 91 cities
310 helpful votes 310 helpful votes
“One Of The Very Best Hyatt Hotels”
5 of 5 stars Reviewed November 10, 2012

We had a one night stay recently. As a Hyatt Diamond member, we were upgraded to an Executive Suite, which consisted of a separate bedroom and living room. This is one of the very finest hotels we have stayed at. Everything about it is clean and contemporary. Despite being in the center of a busy airport, we never heard a sound. The room was beautiful and had interesting electronic shades; when we left the room, they automatically closed to keep out heat and when we returned they automatically opened-- very cool ! The front desk area is beautifully done and makes you feel like you're at a very luxury, guest focused hotel- which it is ! The well staffed concierge desk is adjoining and they personally print out your boarding passes.

If you're flying on AA, this is the place to be. Just press "terminal" on the elevator keypad, get out and turn left and walk less than 2 minutes and you are at American Airlines terminal D check-in counters. No matter what terminal you are departing from, you can check in your bags at those desks. We did so and then returned to our room for another hour. But if you want to get to your gate, just go through the adjacent security checkpoint and if your flight is at another terminal, just hop on the Skylink which is right past security and you'll be close to your gate within a few minutes.

As this Grand Hyatt doesn't have a Grand/Regency Club, we received complimentary breakfast in the restaurant. The restaurant was beautiful and the service impeccable. The breakfast selections were just outstanding.

I can't recommend this hotel more highly. While their rates are somewhat higher than other hotels off-airport, the location, quality, and ease of this hotel make it well worthwhile.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask JIMCHI about Grand Hyatt DFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“Just can't be beaten”
5 of 5 stars Reviewed November 9, 2012

I've stayed at this hotel 5 times now and have never been disappointed. The room is always immaculate, bed just right for an excellent night sleep, bathroom large and great amenities, staff should be used by other hotels in their training of what service is all about.
I always book the business plan, having internet, free breakfast is worth the little extra. I request a runway room and enjoy watching the planes taking off and all the lights at night. Nothing is too much trouble for staff and always helpful. Being right above the terminals and such easy access can not be beat. The shuttle to Grapevine Mall is very accessible and only $5 return.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask enjoytravelling_10 about Grand Hyatt DFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Perfect for a short easy stay with an overnight in DFW”
5 of 5 stars Reviewed November 9, 2012

Impeccably clean and easy to check in and put quickly. Will definatly stay there again as it can't get any easier if you've got a overnight layover at DFW, since its already in the terminal . Worth every penny

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Babiesb about Grand Hyatt DFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dingle, Ireland
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
54 helpful votes 54 helpful votes
“Can't beat the location”
4 of 5 stars Reviewed November 8, 2012

The hotel is located within the airport, yet is quiet. Have stayed here twice- once on the sunset side-great view of runway, more recently on the sunrise side, had an epic view. Plush bed, sizeable room. Breakfast at the takeaway counter downstairs is handy, however Internet charges are ridiculous. Fine if you're a business traveller and can expense, but plain silly for your average client. On principle I refused to 'buy' Internet access. The rooftop pool/gym are great too. Only other downside is there was a pair of dirty socks under the bed- ugh!!! Surely cleaning the room includes sweeping the Hoover under the bed a few times?!?
Either way locations unbeatable.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask BB72 about Grand Hyatt DFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt DFW

Also Known As:
Grand Hyatt Dfw Hotel Dallas
Grand Hyatt Dfw Hotel
Grand Hyatt Dallas
Grand Hyatt Hotel Dallas
Hyatt Dallas
Dallas Hyatt
Address: 2337 South International Parkway, P.O. Box 619045, Dallas, TX 75261-9045
Region: United States > Texas > Dallas
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Dallas
#3 Luxury Hotels in Dallas
#9 Business Hotels in Dallas
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Luxury, convenience and unsurpassed service are the standard at the Grand Hyatt DFW. The hotel is integrated into DFW International Terminal D and accessible from all DFW terminals via the SkyLink or Terminal Link systems. This luxurious hotel offers 298 elegantly appointed guest rooms, 34,000 sq. ft of meeting space, and a globally inspired dining experience. ... more   less 
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