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“Friendly and convenient” 4 of 5 stars
Review of Le Meridien Dallas, The Stoneleigh

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Le Meridien Dallas, The Stoneleigh
4.5 of 5 Hotel   |   2927 Maple Avenue, Dallas, TX 75201 (Formerly Luxe Stoneleigh Hotel & Spa) (Oak Lawn)   |  
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Ranked #71 of 188 hotels in Dallas
GreenLeadersBronze level
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Friendly and convenient”
4 of 5 stars Reviewed October 21, 2012

Staff went out of their way to make me feel at home. I was surprised by the breakfast being a la carte rather than a buffet and that meant when it arrived it was fresh and huge -didn't need lunch later :) comfortable room and friendly bar staff made this a short but happy stay.

Stayed September 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Le Meridien Dallas, The Stoneleigh, responded to this review, October 30, 2012
We are so pleased to hear about your recent stay. Hopefully next time you can stay a little bit longer!
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320 people have reviewed this hotel

Traveler rating
    148
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    43
    26
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See reviews for
35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Norman
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 15, 2012

This is a great place to stay. Park your car and walk to a bunch of hot spots on Mckinney Ave or stay and drink at the hotel bar. My wife and daughter both said "best martini I've ever had". great hotel bar. Rooms/beds/service all outstanding. Did not try spa but they were glad to give us a tour and it looks Vegas style nice.
Expensive but worth it. Will stay here every time I'm in Dallas.

Room Tip: Some construction on west side and our rooms were also on west side and I didn't hear a thing. S...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Le Meridien Dallas, The Stoneleigh, responded to this review, October 30, 2012
I am so glad that you and your family were able to enjoy the stay. I will let the bartenders know how wonderful their Martini’s as I am sure they would love to hear that. Thank you for letting us know!
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Newcastle, Oklahoma
Top Contributor
108 reviews 108 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 15, 2012

We made reservations for our rooms when we left last year for the OU/TX weekend, They didn't know the dates yet for the game but reassured us it would be taken care of. I called 2 months ago to confirm and they said yes we have you down. We got there for the weekend and they said you were suppose to be here last weekend and we charged your card but you don't have reservations for this weekend. UGH!! after having to argue with them (which I hate to do, cause I'm not overbearing) and waiting 45 minutes they came to us and said they found us, and that they made a mistake. I called to get a car for 6 people to take us to Medieval times at 7:30pm, when we go down there they said no one called. We asked for the driver that has usually worked there, they said they don't use him anymore after the change in management. The next day I called to order room service for coffee, and they said that there is a huge demand on room service and to come down stairs. I then order room service later that after noon for Chicken Quesadillas and they told me they were out of Chicken. Asked them about a kids menu, they said they have no kids menu.

Room Tip: Beautiful Hotel, love the rooms
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Le Meridien Dallas, The Stoneleigh, responded to this review, October 30, 2012
I am truly sorry to hear about the poor experiences during your last stay. Hopefully, since you have stayed with us before, you know that this is not the type of service we are known for. Please let me know the next time that your travel plans bring you to Dallas, as I would like to personally handle your reservation.
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Top Contributor
50 reviews 50 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 15, 2012 via mobile

Seems to have promise, but I have stayed here 3-4 times and it is very inconsistent. The construction next door is a real issue and will be for a while!
It seems to have undergone a management change at least once over the last year.

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Le Meridien Dallas, The Stoneleigh, responded to this review, October 30, 2012
Thank you for taking the time to give us your feedback. Consistency in meeting and exceeding expectations is a high priority here at The Luxe Stoneleigh, and I am so sorry we have fallen below during your recent stays. We are continuing to make improvements for the guest experience, and hopefully we will get a chance to provide you with a VIP experience in the near future.
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Trabuco Canyon, California
1 review
5 of 5 stars Reviewed October 5, 2012

Our first experience with this hotel was 6 mos ago. We were walking around uptown and wanted to stop in for dessert and coffee after our dinner. The decor is so beautiful and has a 40's vibe. We decided to stay this trip and were more than pleased. Our room was beautifully decorated and had a dramatic city lights view. We slept well, as the bedding is plush. The room was very clean. We also loved sitting on the patio having our breakfast, or a drink in the evening. Whenever we visit Dallas, this is our hotel.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivonne Z, Director of Rooms at Le Meridien Dallas, The Stoneleigh, responded to this review, October 10, 2012
Thank you so much for taking the time to send us your feedback, we are so pleased that you enjoyed your recent stay. We hope you come back and stay with us again in the near future.

Ivonne Zarate

Director of Rooms
izarate@luxestoneleighhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franktown, Colorado
2 reviews
3 of 5 stars Reviewed October 4, 2012 via mobile

Don't stay on a Thursday it has a party on the 11th floor and despite moving rooms can still hear the music throbbing from above. I love this hotel, will always stay here just never again on a Thursday.

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivonne Z, Director of Rooms at Le Meridien Dallas, The Stoneleigh, responded to this review, October 10, 2012
Thank you so much for raking the time to provide your feedback. I'm sorry for the inconvenience that the event on the Penthouse floor caused during your recent stay with us.
This event takes place every 2 weeks and should it happen again while you are here, we can assign you to a room that will be away from the noice of the event.

Best regards,

Ivonne Zarate
Director of Rooms

izarate@luxestoneleighhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Texas, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 2, 2012

We stayed at the Luxe hotel last week using a voucher on Living Social. we followed all of the instructions with the voucher (giving the hotel the details when we booked and also presenting the voucher to the hotel when we arrived). They then charged our credit card the full amount of the night without discounting the value of the voucher from our account.

If you stay here, the service is what you can expect. However stay away for the present time. They are remodeling/constructing a new building and the workmen start at 7am (the hotel windows are not sound proofed).

Generously giving the hotel 1 out of 5 as the staff were pleasant and helpful, and the bed was comfortable. But I would also expect this in a facility such as this hotel.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivonne Z, Manager at Le Meridien Dallas, The Stoneleigh, responded to this review, October 4, 2012
Thank you so much for taking the time to provide your feedback, I'm terribly sorry for the inconvinience with regard to your billing, I assure you that this is not the normal process at Luxe Stoneleigh Hotel and we have corrected the circumstances which allowed this mistake to happen.

Unfurtunatley there is construction from a neighbor project for condominiums that is not afiliated with our hotel.

We are truly sorry for the inconvinience and hope that you will come back to stay with us.

Ivonne Zarate
Director of Rooms
izarate@stoneleighhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Le Meridien Dallas, The Stoneleigh

Address: 2927 Maple Avenue, Dallas, TX 75201 (Formerly Luxe Stoneleigh Hotel & Spa)
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in Dallas
#13 Green Hotel in Dallas
#24 Luxury Hotel in Dallas
#37 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Le Meridien Dallas, The Stoneleigh 4.5*
Official Description (provided by the hotel):
Classic and modern elegance are juxtaposed at the chic uptown location of Le Meridien Dallas, The Stoneleigh. This historic 1923 Art Deco building is steps from businesses, museums, boutique shopping, cutting-edge cuisine, and stimulating nightlife. Our harmonious spa indulges guests with rejuvenating experiences. Meetings and events are hosted with flair in 6,000 square feet of Dorothy Draper-designed space. In each of our 170 guest rooms and suites, warm cinnabar and charcoal color palettes blend modern amenities with custom mahogany and marble-topped furniture. Bathrooms feature sleek black-and-white Calcutta marble flooring and chrome fixtures. ... more   less 
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Also Known As:
The Stoneleigh Hotel Dallas
The Stoneleigh Hotel And Spa
Stoneleigh Hotel Dallas

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