As a surprise birthday present for my husband, we stayed at the Adolphus Hotel in downtown Dallas. The service was superb and the food (at The Frenchman) was amazing. Dallas' downtown is unsafe and disappointing, but with such a great room, why leave?? I would recommend this hotel to anyone. If you do stay there, take a few minutes, have a drink in the bar, and just watch the patrons. You will certainly find an eclectic crowd!!

As for the complaint about the Adolphus resturaunt ripping them off, I actually believe it.

It happened in a smaller way at the bar. I frequent the Adolphus bar with friends because it is nice yet laid back with a fun and sexy atmosphere. I was with a date in August and he was running a tab for me and two of our friends. When it was time to get the bill, he was handed a receipt for $433.76!!!! None of us had drunk anywhere NEAR that much! We hadn't even ordered a full bottle of anything! I had a few glasses of Bailey's and one strawberry daquiri, the other lady with us had only mineral water with lemon, and the fellas had imported beers. Hardly enough for a $400 bill. My date was laughing, thinking it was a mixup and told the head bartender who had came over to us that there was no way that they had drank this much. The bartender/manager or whatever told us that there is no mistake and that they charge to the tab after each drink so there won't be mistakes.

Well, my date went ahead and paid the $400 but took it up with his lawyer who is suing for the release of video that can show us racking up the $400 bill.

But the bar is FUN just don't run a TAB or give your credit card to these people!

I stayed here a couple of months ago on a business trip and found it to be very satisfactory.
My non-smoking room was clean and comfortable. When I first got here it smelled like cigarette smoke. I called Housekeeping and someone came up immediately and sprayed the room with something which removed the smell for the rest of my stay. ALL of the employees I came in contact with were friendly, courteous, and helpful. When I got home I realized that somewhere I had lost a little gold chain with a tiny heart pendant with a speck of a diamond on it. Definitely not an expensive piece of jewelry but of great sentimental value to me as it was a gift from my husband when I was 18 & I have worn it for 30 years. I was very upset because I could have lost it anywhere. I called the hotel & spoke to housekeeping, who had not found it, but they transferred me to the security department. Security immediately said they had it- someone had found it in the lobby & turned it in. They mailed it to me immediately, all packaged up with great care. I am very grateful for their response. They give Texans a good name!!!
I would recommend this place and would love to stay here again.

The Adolphus is a 5+ star hotel with lush accommodations, superb amenities, delicious food, and above-all first class service. This hotel is amazing. We stayed in a corner suite with separate sitting area, breath-taking view, large walk in closet and enormus bathroom. The suite also had a entertainment unit with DVD, CD, VHS players as well as large plasma screen TV. If you are going to Dallas stay here!! The food of the hotel is great; wonderful room service, Walt Garrison Rodeo Bar and Grill, the Bistro and French Room are also delicious. If you stay here be sure to enjoy Afternoon Tea. Also be sure to take advantage of the numerous hotel amenities; the fitness room with tvs and complimentary bottled water and fruit, the hotel car is great! It takes you around Dallas complimentary in a town car. The service is amazing, too. John, a bellmen, was one of the nicest people in Dallas. He not only brought our luggage to our room but also set it up on our dressers along with complimentary cookies and bottled water. The concierge is also very nice. We asked him to make reservations for us at the Palm Restaruant and he had the Palm give everyone in my party complimentary desserts. The hotels gift shop is also nice and convient. It has a variety of snacks and drinks and typical gift shop stuff at a nominal fee. The front desk also had complimentary chocolate covered strawberries and wine set to our room in celebration of my parents 25th Wedding Anniversary. The maids were also very nice with their chocolate turn-down services.
If you want a 5 star time be sure to stay at the Adolphus, I know we will!