To be fair, I should have done my homework. I booked this room for us to stay one Friday night after going to a show in town. My plan was to go to the cool little bar on the mezzanine next to the famous French Room restaurant. A little night life before retiring. Some things didn't work out.
The Good: Check-in was easy and we found an updated spacious king room. Historic beautifully furnished and decorated lobby/mezzanine and king room. Good quality food from prompt room service. Little casual Texas BBQ diner open late.
The Bad: The new bar in the mezzanine was closed at 11 PM on a Friday night, but is open late on Saturday when it's more crowded. The cool old bar that was open the last time I visited was closed permanently. The was no fridge as advertised, but there was the standard coffee maker. Wireless internet available but it's $10.95 to connect. $28 valet parking only.
The Ugly: Half of my room service breakfast landed on the floor when the side of the service table collapsed. It wasn't locked properly, but the front desk more than halved my bill. Less ugly. It could happen anywhere
Take away message: (This is a reminder for me, mostly) Do your homework. Don't assume that things are the way they were the last time you were there or that things are the same as other hotels. Most of the more modern hotels, for example, have free internet. You can get the fridge stocked if you want it, but you may have to request a fridge if there isn't one.
Last note: The French Room has a reputation for being one of the best restaurants in Dallas. We plan to have dinner there soon.