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“You just don't want to leave. Elegance surrounded by history and tradition.” 5 of 5 stars
Review of Adolphus Hotel

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Adolphus Hotel
4.0 of 5 Hotel   |   1321 Commerce St., Dallas, TX 75202   |  
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Ranked #22 of 187 hotels in Dallas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“You just don't want to leave. Elegance surrounded by history and tradition.”
5 of 5 stars Reviewed March 15, 2013

Thank you Boss Man, lets do this again. I had a deluxe king room. I had the privilege of soaking in the whole Adolphus experience. The hotel is close to everything downtown and all it has to offer. I will definitely bring my family for a visit. Wonderful just wonderful . Need I say more?

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review, March 16, 2013
Dear Guest,

Thank you for your high praise.

Please do bring your family on your next visit. We will help you create some beautiful memories, of that you can be sure.

Cordially,

David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
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English first
Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

The Adolphous is such a treat. You would have to travel outside the state of Texas to find something comprable. The French Room is serious dining experience- one of the best in the USA.
The entire staff are well trained and eager to help make the stay special. Food at the Bistro- breakfast and lunch - was an excellent value considering the quality of the food and service.
The property is absolutely charming and filled with such marvelous history.
Excellent location and easy walk to most downtown attractions. Just a few blocks away from Neiman Marcus flagship store.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review, March 16, 2013
Dear Guest,

Your kind compliments about the hotel and restaurants are greatly appreciated. We strive to achieve the excellence you experienced. We are delighted that our staff succeeded in impressing you.

Neiman Marcus is a must. It is the original store and has many unique qualities. Fortunately, as you wrote, it is a short walk from The Adolphus.

Thank you for appreciating our history and charm.

We look forward to your return.

Kindest regards,

David
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La Grange, KY USA
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 14, 2013

Adolphus hotel- I came across this hotel when looking for a place to stay while attending the national honor choir here in Dallas. By default we ended up here as all the other major chains were booked. To my surprise, my late booking turned out to be just the right thing for us! We ended up in a huge corner room with two queen beds, enormous bathroom and huge closet with built ins. This is a really neat historic hotel from days gone by where who's who of the roaring twenties came to live it up. One thing they have here is free car service! They take you anywhere you want to go in a three mile radius. The car is a sleek black sedan. Real movie star service! We used out several times. We also tried room service, it was great. If you need ice, just call room service. It comes up immediately. No tip required. Everyone who works here gives 5-star service. Everyone we passed acknowledged us with a smile and pleasant greeting. Very nice job, guys! Workout facilities were new and nice. Starbucks on the corner or there is a coffee bar in the lobby. Free wifi!! There are restaurants onsite or you can venture out, lots and lots of dining choices are available. I cannot tell you how much I enjoyed the stay. Just so you know, the carpet is floral and dated as well as some of the furnishings but the bed is soooo comfortable and the tv is new so I didn't care about the things that seemed dated. There's a supposed haunting on the 19th floor. Didn't see or feel anything paranormal during our visit but we did go up and try to see the ghost of the jilted bride. :). Take a departure from the boring and try the Adolphus. It's a very special place. P.S. I'm hard to please.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review, March 16, 2013
Dear Guest,

What a terrific summary of The Adolphus and all of its attributes!

We appreciate your taking the time to walk prospective guests through the hotel. It is invaluable for those who have not stayed with us before.

You said it all.

Thank you, kindly.

Best,

David
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Dallas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 14, 2013 via mobile

A nice place to visit if you appreciate historic hotels. Front desk staff efficient, not overly friendly. Room service delicious and delivered in timely manner by a wonderful gentleman who took pride in his job. Valets very quick and professional. Visit during Christmas if you can. The decorations and afternoon tea are wonderful.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review, March 16, 2013
Dear Guest,

You are most kind, and we appreciate your thoughtful review.

Thank you for staying with us.

Sincerely,

David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Senior Contributor
36 reviews 36 reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2013 via mobile

I was in Dallas for a Historic House Specialist class at Preservation Dallas on Swiss Avenue. The Adolphus puts the consumer first with impeccable service in an elegant and historical 100 plus year old building in Downtown Dallas. All staff were kind and seemed to be impeccably trained. OK, so is this the "Stepford" hotel!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review, March 16, 2013
Dear Guest,

Thank you for recognizing our century of service. We are most appreciative.

Your sense of humor made our day.

We look forward to your next visit.

Kindest regards,

David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 13, 2013

We had an enormous suite in 19th floor. Larger than most people's apartments. High ceilings, huge floor-to-ceiling windows, comfortable king-sized bed, kitchen area, dining room, two baths, walk-in closet. It was impressive. The lobby downstairs was oh so very Palm Court at The Plaza in style. Very old school beautiful in a way that is timeless and elegant and forever in fashion. Staff was friendly, especially the housekeeping staff and the restaurant staff. But the ultimate highlight of the time there was our dinner in The French Room. It was absolutely perfect. The room is breathtaking and looks very much like the famous restaurant in Le Gare de Lyon in Paris, Le Tran Bleu...so Versallies in style. Carlos, our waiter has been there 18 years, he said. He was so sweet . Then came the food. Wow!!! Rack of lamb for my main course, and a light Grand Marinier souflee for dessert. Fabulous. This was the best meal we've had in Dallas, though we've eaten at celeb chefs restaurants each night. It's so great to know that this historic 10- year-old place still is as beautiful as when our parents would come here. We loved bringing our son here for a classic classy stay. Any negatives? The wall colors in our room were sort of 80s, but I hear they're renovating the rooms this summer. I just hope they don't change anything else about this hotel.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review, March 14, 2013
Dear Janis,

It is always a joy to hear from experienced travelers. Your insights and comparisons are extremely helpful to those who rely on reviews for their hotel decisions.

Our owners do have major renovation plans for The Adolphus that will touch every area of the guest experience - from guest rooms to meeting rooms. Rest assured, the designers will honor the hotel's rich heritage and century of service.

Thank you, too, for mentioning The French Room and your evening there. We are delighted that you had a wonderful time.

We hope you will visit us, again, Janis, when business or pleasure brings you and your family back to Dallas.

Kindest regards,

David
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Arvada, Colorado
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 12, 2013 via mobile

Let me start by saying the room was large and the beds were very comfortable. The closet was even larger than mine at home. But, if all the other rooms were as filthy as ours, I don't know how they could stay in business. I will be posting pictures of all the filth. Stains on the sheets, pillow case and chair. Trash throughout, huge hairball on the floor, crumbs including chips and bacon on the floor. Three hair twisties, paper clip and more on the floor. Toothpaste on the wall. How can all of this get missed? Wish I would have had the nerve to change rooms. Disgusting when you can not walk barefoot to the bathroom in a 4 star hotel.

Stayed March 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review, March 14, 2013
Dear Guest,

Your stay is certainly not representative of The Adolphus or its high standards. Our senior management team is looking into what happened and why. Fortunately, we can pinpoint who was responsible for your disappointing stay and take corrective action immediately.

With sincerest apologies,

David
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Additional Information about Adolphus Hotel

Address: 1321 Commerce St., Dallas, TX 75202
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #22 of 187 hotels in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Adolphus Hotel 4*
Official Description (provided by the hotel):
The Adolphus hotel is an urban classic, with Lone Star tradition and cosmopolitan style. Travel + Leisure readers voted it one of the top 10 large city hotels in the Continental U.S. and Canada. The latest Zagat Survey ranks the hotel's French Room the #1 restaurant in Dallas for food, decor and service.Main Street entertainment and nightlife just outside our doors! ... more   less 
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