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“Loved it!” 5 of 5 stars
Review of Adolphus Hotel

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Adolphus Hotel
4.0 of 5 Hotel   |   1321 Commerce St., Dallas, TX 75202   |  
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Ranked #26 of 189 Hotels in Dallas
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Loved it!”
5 of 5 stars Reviewed May 22, 2012

My stay at the Adolphus was an absolute pleasure. The warm and elegant character of the hotel is obvious as soon as you walk in and its commitment to service was outstanding at every point. It was a joy to stay at a hotel that has a history and not the cookie-cutter boutique hotel where you could be anywhere in the world. Using the old room keys as a feature behind the check-in desk was lovely. The rooms are a little tired but everything worked well and the bed was extremely comfortable. I had breakfast in my room and the service was impeccable. The eggs benedict I ordered was the best I have ever had (and I have had a few all over the world!). I highly recommend this hotel and would definitely stay on my next visit to Dallas. I walked through the newer hotels that are nearby and they didn't have nearly as much class or feeling as this hotel did.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,781 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (363)
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English first
Longview, Texas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 21, 2012

We love staying at The Adolphus when we're in Dallas! It's so convenient to everywhere downtown, and you absolutely cannot beat the customer service. The staff is absolutely top notch - Ash (who works for In-Room Dining) had perfectly chilled champagne and chocolate covered strawberries waiting for us when we checked in to celebrate our 11th anniversary. It's our favorite place to stay!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 18, 2012

This hotel is beautiful, full of real old world charm. Our room was very large with a walk-in robe & 2 suitcase stands. The staff were all very friendly & helpful & I would recommend this as a great place to stay if you're visiting Dallas.

Room Tip: Our room was very spacious with 2 queen size beds
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delaware Water Gap, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 18, 2012

The Adolphus embraces and lives the slogan “The Customer Comes First”. I attended a conference recently at the hotel and cannot give enough praise to the staff from the moment I was greeted at the door, perfect check in, bell man was prompt in delivering my luggage and repeated instructions for local attractions, lay of the land for ice and elevators (even delivered ice to my room). The lobby staff was always ready with a smile and ready to assist in meeting locations. The food is excellent. Cannot tell you how excellent, my mouth is watering just thinking about it. The banquet services attended to every need of each individual at our table. The table was very needy with special requests and challenges to diet changing their requests and all were met with smiles and quick response to each and every request. It is rare when you see a General Manger in a lobby or at an event. The General Manger was in the lobby and I personally saw him greet several guests including myself. What a refreshing feeling that he cared so much about his customers. All in all “The Customer Comes First”.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2012 via mobile

I have lived in the Dallas area for over 20 years and have stayed in several local hotels. None of them are as inviting as the Adolphus. In addition, it has, unquestionably, one of the best and most beautiful restaurants in the city. It is always my first chose.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 18, 2012

I have been staying at the Adolphus for over 20 years on business trip. Great history and style. The staff is outstanding from the warm welcome the minute you pull into the hotel, to the front desk staff and to the restaurants staff. It is across the board which means the management leads the team in a very positive way. Everyone is smiling and welcoming. Attentive to everyone's needs and I have observed it with other guests as well. The French Room is a must ! Outstanding chef and staff. It is my home away from home in Dallas !

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2012

We love the Adolphus Hotel. Stay there every chance we get. Staff friendly - spacious rooms and comfortable. Superior hotel in downtown Dallas.

Room Tip: Look for the 100 year anniversary deals for great rates.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Adolphus Hotel

Address: 1321 Commerce St., Dallas, TX 75202
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #26 of 189 Hotels in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Adolphus Hotel 4*
Number of rooms: 432
Official Description (provided by the hotel):
The Adolphus hotel is an urban classic, with Lone Star tradition and cosmopolitan style. Travel + Leisure readers voted it one of the top 10 large city hotels in the Continental U.S. and Canada. The latest Zagat Survey ranks the hotel's French Room the #1 restaurant in Dallas for food, decor and service.Main Street entertainment and nightlife just outside our doors! ... more   less 
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