This is a good, clean updated hotel. The staff is really nice and extremely helpful however every time I checked it, there was only one or two employees at the counter and at least 3-5 customers waiting.
There is a restaurant and two bars inside this hotel. The breakfast buffet is $20 and has a variety of options to choose from: scrambled eggs, sausage, bacon, oatmeal, grits, pastries, yogurt, fresh fruit, cereal, etc. If you don't care for buffet you can always order from the menu. The stack of pancakes is delicious.
Dinner here is also good: soups, salads, sandwiches, pasta, steak and they also have a build your own salad option made to order.
There is also a sports bar located inside the hotel filled with giant TV screens that display any type of sport you can think of: golf, football, baseball, basketball, soccer, boxing, etc. The food here is typical bar food and not special from what I gathered but then again I had an unexciting pizza. Bar food is just not my thing.
The staff is extremely helpful and nice and always greeted me (or maybe they did that because I am a female.)
The beds are supper soft, if you prefer a hard bed this might not be a good place for you. The towels and bedding are always fresh and clean.
Anytime I had a problem the staff answered quickly and helped me out.
I was immediately switched (and upgraded) to another room when I complained about the cigarette smell. When I had a problem with my key, security was sent with the master key and when that did not work he called the maintenance guy and waited with me.
The only thing that annoyed me was the restaurant closing for dinner when they have low capacity.
- Official Description (provided by the hotel):
- Sheraton Downtown Dallas Hotel offers warm hospitality, an accommodating environment, and vibrant location in the heart of the Arts and Financial district and just blocks from the Convention Center. ... more less
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- Also Known As:
- Sheraton Dallas Resort
- Adam's Mark Dallas
- Dallas Sheraton
- Adam Mark Dallas
- Adamsmark Hotel
- Dallas Adam Mark Hotel