First an explanation. Birthaversary is a birthday and anniversary rolled into one. I'm still recovering from an injury so we couldn't go on our usual trip for our wedding anniversary so we stayed at The Joule. We definitely had a great time at this beautiful hotel. From the prompt service by Victoria at check in all the way to the help that Maurice was able to provide for us we felt like they really cared about us having a great stay. Actually, Maurice helped us out a few times with things like finding the spa and good places to go on a Monday afternoon in Dallas. He definitely made our stay a better one. We are looking forward to our future stays here!