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“Trouble place” 1 of 5 stars
Review of Candlewood Suites Dallas-By the Galleria

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Candlewood Suites Dallas-By the Galleria
2.0 of 5 Hotel   |   13939 Noel Road, Dallas, TX 75240   |  
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Ranked #94 of 189 Hotels in Dallas
1 review
1 helpful vote 1 helpful vote
“Trouble place”
1 of 5 stars Reviewed July 6, 2007

I got the hotel thru hotwire usually when i reserve with them the rating was pretty good. This time they missed it. They give candlewood hotel 2.5 but it is a 1 star hotel. Dirty room, leaky air condition and restroom fan is not function. I asked to chage to another room they said i have to wait 4 hours. I paid the full amount and i do not have any choice to finish the remainder of my two days stay here. I alredy have staffy nose and headache. DO NOT STAY AT THIS HOTEL PERIOD.

Stayed July 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • German first
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English first
Raytown, MO
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 1, 2006

I stayed here three days during a business trip. It wasn't great, but it wasn't terrible.

They offer full kitchen facilities in each room. However, they only offer housekeeping services on a weekly basis. If you wanted clean towels or sheets, you would have to "exchange" them at the front desk.

They offered snack items on the "honor system" in their room they called the Candlewood Cupboard. They weren't too expensive, but I usually went to the CSV next door because there was a better selection.

If given a choice, I would not stay here again unless it was a last resort. It was better than a motel, but not as nice as even a Holiday Inn.

  • Liked — It was convenient as my class was only 1 block away from the hotel.
  • Disliked — No housekeeping, no pool, very LIMITED amenities.
  • Stayed November 2006, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed March 10, 2004

Wonderful experience! Serves the purpose extremely well! Rooms are spacious, amenities are great. Has a lovely kitchenette in case you plan to make or bring in food into the room. Service is prompt and courteous, has a pretty cool fitness center and a Convenience Center that works in the Honor System. Free Video rentals are available at the front desk. Laundry facilities are good, business center albeit small is sufficient. Location by the Galleria is awesome! Has a neat little barbeque place by the side.

The only thing the hotel lacks is a spacious decorated lobby that the 5 star hotels boast of; but do you really care?

It was great value for my 40 bucks!

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Dallas-By the Galleria

Address: 13939 Noel Road, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #94 of 189 Hotels in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Dallas-By the Galleria 2*
Number of rooms: 134
Official Description (provided by the hotel):
We are pleased to announce the completion of our $1.8 Million Dollar Renovation! Check in and Check us out! At,the Candlewood Suites Dallas by the Galleria, we put the amenities where they really count: in your room. Big, built for comfort or extended stay, it is the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Rates include complimentary High Speed Wireless Internet, Local Phone Calls and Guest Laundry Facility. Relax in the overstuffed recliner while you enjoy a complimentary movie from our lending library on your DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. This setting is the perfect choice for business or leisure travelers. Pets allowed with a non refundable fee. $15.00 for the 1st night, $10.00 each additional night, not to exceed $150.00. One pet allowed per suite, must weigh less than 50 lbs. Pet agreement must be signed at check in. ... more   less 
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Also Known As:
Candlewood Suites - Dallas By The Galleria Hotel Dallas
Candlewood Dallas
Dallas Candlewood Suites

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