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“Great location, friendly staff” 4 of 5 stars
Review of BEST WESTERN Cityplace Inn

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BEST WESTERN Cityplace Inn
2.0 of 5 Motel   |   4150 N Central Expressway, Dallas, TX 75204 (Formerly Days Inn Central) (East Dallas)   |  
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Ranked #87 of 189 Hotels in Dallas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great location, friendly staff”
4 of 5 stars Reviewed April 23, 2012

My husband and I stayed at this location over the weekend. We had no problems finding it (we're not familiar with Dallas at all), and we were quickly and easily checked in to our room. Everything was clean, ESPECIALLY the bathroom! The carpet was a little iffy, but no big deal. The breakfast was pretty decent (my husband is gluten-free and was able to find several items), and Buzz Brews is literally 25 feet from the main entrance, so food wasn't a problem.

The hotel was completely booked the two nights we stayed, but we had no problems with noise at all. The hotel staff was friendly and we would definitely stay again, especially with the reasonable prices.

Room Tip: Use the "online rate." You have to pay in-full, but you get $15-20 off per night.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
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    30
    6
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 16, 2012

I was very perplexed when we checked in here. We always go for Best Western due to a very exceptional experience in Houston. First, this is the first Best Western that doesn't have a typical hotel building (all rooms in a single building). I didn't know that it was formerly a Days Inn which we are also familiar of. That probably explains why we have to go out for the continental breakfast and why the walls are so thin.

ACTUAL REVIEW:
Price: cheap considering it is in a city.
Location: very convenient to the places we wanted to visit.
Cleanliness: Rooms are clean. Bathroom and bathtub are clean to soak in.
Staff/ Service: They are courteous but nothing beats West Chase at Houston. Nobody went up and beyond to make sure we comfortable, not that they didn't take care of us. Just not superb.
Rooms: The walls are thin. Our room is on the ground level and every step of the occupant upstairs are heard. I didn't sleep good due to this.
Continental breakfast: Average menu plus a waffle maker.
Safety: The area felt safe, it's the other guests that makes me nervous. They are very noisy in the middle of the night.
TV/ Internet: Very average.

Best Western is a good place but this isn't the best place to stay in Dallas.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abilene, Texas
Top Contributor
94 reviews 94 reviews
38 hotel reviews
Reviews in 41 cities Reviews in 41 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed March 17, 2012

Got a great rate at this BW and it was only blocks from the next day's appointments.

This is a recent remodel of an older hotel from another chain, but they've done a good job of it. Rooms are outside-entrance and are not as large as the new BWs, but good size and well equipped with above average micro, fridge, flat screen w/ good selection. Bed, pillows, towells were above average as well.

Very friendly staff. Breakfast area is very small, but can grab a bite to go with no problem. Standard fare, but well presented and clean area. The restaurant adjoining the hotel parking lot was surprisingly good. No parking problems or undesirables noticed as mentioned by other reviewers. Will stay here again.

Room Tip: I asked for one toward the back to avoid noise, not sure it matters as hotel is shielded pretty well...
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  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Dublin
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 25, 2012

Some way from the centre, and a very typical motel. The staff were freindly, and the reception area warm and comfortable. The room was large, and the wifi was OK, but it could definitely have been cleaner and had an odd musty smell. Good value, but on the whole I would rather not stay there again.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 27, 2011

We stayed at the Best Western Cityplace Inn as we visited family in Dallas over Christmas. Overall the motel is a good value. Here are its good and not so good qualities.
Good:
1. Location - Just North of Downtown Dallas, the hotel is very convenient to all of Downtown, North Dallas and Fair Park. Easy in and out.
2. Staff - the staff and hotel manager were very nice and responsive to our requests
3. Best Western standard hotel room layout - a safe, a fridge, fabulous shower, well thought out floor plan.
4. Breakfast - A complete hot breakfast every morning is a great way to start the day.
5. $70 per day room rate.
6. Immaculately clean.
7. Very good Wi-fi and internet connection.
8. HBO
Not so good:
1. We saw a threatening man wandering around the parking lot at night. Needless to say, we did not feel totally safe in the very short walk from car to room.
2. We asked for and were give a late checkout of 1:30 pm so we could go to a family lunch, but it seemed to be a problem. Apparently, the hotel can easily accomodate a 1:00 pm late check out, but 1:30 caused a big disruption with the cleaning staff, even though the hotel was not full.
3. Not a great bed.
4. The towels were ok, but fairly thin and well used.
6. Television was old and did not have a great picture.

Room Tip: Request a room far from the sound of Central Expressway.
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  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 16, 2011

Great value and location - only 15 mins walk to the McKinney trolley to get to downtown or 10 mins walk to the local metro station. Very friendly and helpful manager, Elizabeth Alfaro. The rooms were nicely furnished with everything we needed. Absolutely no complaints.

It was brilliant for tourists like us who had no car. There's also a very nice cafe with excellent food located next door.

We stayed for 6 nights and were very satisfied.

Margaret McLoughlin and Michael Fitzpatrick
London, England

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NJ
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2011

I attended the Solar Power conference in Oct 2011. The conference hotels were very expensive: $200+/day. Instead, I opted to stay at the Best Western Cityplace Inn, a modest little hotel about 4 miles from the convention center. The cost was less than a third of what I would have paid at the conference hotels!

My first night was a bit rough, since my room was too close to the laundry machines. But the manager, Elizabeth, very kindly relocated me to a much quieter room. Overall, my stay was very comfortable. The rooms are clean and well maintained. The best thing are the staff, who are friendly and helpful, always greeting everyone with a smile.

Summary: This hotel is strongly recommended, but avoid the rooms next to the laundry room!

Room Tip: Avoid rooms next to the laundry room. Some rooms may also have more road noise.
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  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Cityplace Inn

Address: 4150 N Central Expressway, Dallas, TX 75204 (Formerly Days Inn Central)
Phone Number:
Location: United States > Texas > Dallas > East Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #87 of 189 Hotels in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Cityplace Inn 2*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Cityplace Hotel Dallas
Best Western Dallas
Dallas Best Western

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