I am an over-the-road truck driver and the company I was driving for provided this hotel as I had a 4-day layover in Dallas before driving back to Chicago. I stayed in room 215. Following are the problems:
1.) There were cockroaches (I have the pictures to prove it),
2.) The toilet was not bolted to the floor (As I leaned to one side, the toilet turned and almost tipped completely over),
3.) The grounds and the stairways were filthy and remained that way the four days that I was there.
4.) At least four of the cable channels were nothing more than loud static,
5. The gate to the pool was always locked (this was when the outside temperature was between 101 and 104 degrees between August 27th and 31st of 2013).
6.) For what was billed as a non-smoking room, there sure were a lot of long burn marks on the vanity top in the bathroom!
7.) The hinges on my door squeaked louder than the door in any horror movie, so everyone in the hotel knew when I was coming and going.
1.) The air conditioning worked very well,
2.) There is an IHOP right across the side street,
3.) There is a waffle house near by,
4.) There was a small fridge and microwave in the room along with a coffee maker.
Consisted of Frosted Flakes and Froot Loops, white bread and regular bagels, assorted (Aldi) type individually wrapped danish', bananas, apples, milk, coffee, and orange juice that appeared to be made from powder (Tang perhaps?), Cream Cheese for the bagels and vegetable spread and jelly for the white bread.
This hotel is located within a hotel strip which includes many more hotels where you would most like...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your review. I am sorry that we did not come up to your expectation. We will look into those issues and address them. I assure you we do have regular pest control, as per the channel, we are in the middle of changing cable co.. About the pool, we do lock it even during the day because the pool is in the very back and very easy access for outsiders not staying at our property, but you were advised upon check in , that any time you wanted to use the pool just let us know and we would gladly open it for you. And as per the smoking marks, well that is the reason for previous guest misusing the non smoking room , but we are in the process of renovating and that will be done in the near future.
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