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“Great Room and Great customer service!!!” 5 of 5 stars
Review of Motel 6-Dallas Northwest

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Motel 6-Dallas Northwest
2.5 of 5 Hotel   |   2380 West Northwest Hwy, Dallas, TX 75220 (Formerly La Quinta Inn and Suites Dallas Northwest)   |  
Hotel amenities
Ranked #155 of 191 Hotels in Dallas
Oklahoma City, Oklahoma
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
“Great Room and Great customer service!!!”
5 of 5 stars Reviewed October 19, 2012

The customer service we received at this hotel was amazing! Fast, easy check-in and very friendly. The rooms are all suites and very clean and comfortable. The indoor pool area was very nice and our daughter had a great time swimming! One of the best, if not THE BEST, Motel 6's that I've been in!!! Thanks.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

Traveler rating
    5
    5
    8
    6
    6
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7
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Austin, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 8, 2012

You get what you pay for. If you're looking for a cheap place to stay in the area, it's not too bad. You might be able to find something better for just a bit more if you look.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita Falls, Texas, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 5, 2012

i stayed here for 2 nights in oct 2011 and one night they had a drunk guest in the hallway yelling. it was taken care of quickly.
i stayed again for 1 night in may 2012 and it was a wonderful experience. we lved that the pool was indoor. the desk clerk is friendly
the downside of the hotel is they seem to allow a few guests to "live" there and the children were constantly wondering the hallway. and the carpet could be shampooed but other that than for the price it was a good experience.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferndale, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2012

I've stayed at a motel 6 before and really enjoyed it, so this trip I booked another motel 6. When I arrived I had to wait 2 hours to get room because the hotel was full. now once I got a room the place was nice until the next morning I saw a roach in the bathroom so I killed it. I told the manager and he did move me to another room and promised to refund me some of my room fee back. The new room was nice, but I saw another roach in light in the bathroom the next day. I did received my discount for the room, but I would not stay at that motel 6 again. 2380 W Northwest Hwy, Dallas, TX 75220. Don't stay at this motel 6 unless you like roaches.

  • Stayed March 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Mo
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 17, 2011

Pros:
Large room
Super comfortable bed
Microwave
Mini-fridge

Cons:
Overflowing toilet
Dingy, stained towel
A/C stuck on so the room was too cold
No coffee pot in the room
No hair dryer
No alarm clock
No iron/ironing board
No complimentary toiletries except soap (others available in a vending machine)
Hot tub spa was green and disgusting but no "out of order" sign posted
Strong wifi signal, but internet was slow and cut out several times

There are really too many cons to list. I would never stay at this location again. I overheard a hotel guest complaining at the front desk about a laptop being stolen from their room. The front desk manager was watching security tapes to try to determine what happened. I made a mental note to take my laptop with me whenever I left the room!

The worst situation I saw was housekeeping had children going into the rooms with them! I saw a boy about 8 years old and a girl around 4 years old. There is no way those children could be properly supervised if the housekeeper was doing her job. The kids could have been into the guest's luggage, personal items, etc. God forbid that one of those children would get into a guest's medication! It is completely inexcusable for children to be in the rooms with the housekeeper! This situation will be reported to Motel 6 Corporate.

This property used to be a La Quinta. It has potential to be a really nice budget hotel. Sadly, it doesn't appear that it's on the right track. Don't be fooled by the "new location" label on the Motel 6 website regarding this property.

  • Stayed August 2011, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 5, 2011

Read reviews about this Motel 6 as being brand new (not one that was another hotel before) and was expecting a new one. The clerk at the front desk was helpful when checking in but when we were struggling to open the front doors with our hands full he was standing by the front doors and just watched without offering to help. The beds were new and very comfortable. The sheets and blankets were very clean and white but the bed cover when pulled back there was a huge (size of an apple) burned hole on the inside of it. The room was extremely hot when we arrived at 8pm and it took till midnight to cool it down. The floors felt uneven, the bathroom was so-so. I just wouldn't recommend this hotel/motel to anyone of my friends or family.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2010

The staff was EXCEPTIONAL. After arriving late at night from a horrible trip ( I was trying to break the record for cancelled and rerouted flights in one day) I was greeted by a pleasant and helpful staff. The next morning the staff offered to print my boarding passes and were helpful with local directions and a few items I needed. Great breakfast--not just carbs like a lot of places. The room was clean and comfortable. Also a great price. But beware there is no shuttle service. Not an issue for me but the website does need to be updated.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel 6-Dallas Northwest

Address: 2380 West Northwest Hwy, Dallas, TX 75220 (Formerly La Quinta Inn and Suites Dallas Northwest)
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #155 of 191 Hotels in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Motel 6-Dallas Northwest 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Motel 6 Dallas Hotel Dallas
La Quinta Dallas
Dallas La Quinta

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