We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“5th Year to hold convention there” 4 of 5 stars
Review of MCM Elegante Hotel and Suites

Save Saved
You added MCM Elegante Hotel and Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
MCM Elegante Hotel and Suites
3.0 of 5 Hotel   |   2330 W Northwest Highway, Dallas, TX 75220 (Northwest Dallas-love Field)   |  
Hotel amenities
Ranked #31 of 188 hotels in Dallas
Ovilla, TX
1 review
“5th Year to hold convention there”
4 of 5 stars Reviewed May 24, 2013

As chairman of a non-profit fund raiser for Habitat for Humanity, I had been kicked out of another hotel because they got a more profitable event on my weekend. I had one week to find another location. I talked with many hotels. The Elegante was the next to last on my list from the Convention Bureau. When I walked in with a committee member, we were welcomed warmly by staff and the General Manager. I told my story and what I needed. We reached an agreement immediately. I have chaired this type of convention since the early 90's. This is the FIRST G.M. I have EVER met in all the hotels that have held the event. The service is exceptional. Many of the employees have been with the hotel since it was purchased from Radison. The free breakfast is great. Something for everyone. The tables have tablecloths and linen napkins. The restaurant is very affordable and the food is good for lunch and dinner. The bar is a great gathering place and Jackie is the best bartender ever! The amenities rank right up there with much more expensive hotels. I am returning in 2014 for the 6th convention. The people coming in love the hotel. A couple from Europe this year rated it the best hotel ever - and they have stayed in a lot of hotels throughout the world. Enough said.

Room Tip: All hotels have noisy a/c units, so there is no help there. I stay on the concierge level, and I wo...
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

181 people have reviewed this hotel

Traveler rating
    89
    45
    20
    12
    15
See reviews for
27
20
21
87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 16, 2013

Clean, comfortable rooms, excellent customer service. The staff cannot do enough for you. Hearty breakfast buffet and a good selection of evening meals to choose from. Wifi is a little sketchy and the computers in the Business center could do with updating but all in all it was adequate for all but the serious gamer's needs. Will definitely stay again.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
181 reviews 181 reviews
107 hotel reviews
Reviews in 111 cities Reviews in 111 cities
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed April 17, 2013

I started worrying about this property when I drove up and saw two employees sitting by the entrance smoking.
Lobby is OK with a very nice host who was polite and friendly.
Room was a Cabana suite on the second floor with no elevator (like an old holiday inn) asking about elevator got a rude answer from another desk clerk. "its only a few steps" . The room was spacious and was probably very nice when it was refurbished. The room is now showing its age. The room was not being maintained well at all. There was some type of tar on an end table that could be removed with a little effort as I washed off half of it. The microwave was disgusting with dryed food remants on the door and front of machine. Toilet would not flush properly which I find curious wondering how the bowl was cleaned before I got the room. My biggest complaint in bathrooms is mold and this one had fresh mold in the bathtub.
Noise is a huge problem. The front room is on the pool and as expected it is noisy while the area is open which is acceptable. The bedroom was very noisy with road noise and the garbage men emptying bins at around 3:00am.
They have a generous happy hour (four drinks from 4:30 to 6:00pm) and a decent breakfast buffet but again cleanliness is an issue. I watched one of the cooks bus a table with bare hands and sweep debri from the table on the floor. The table was not washed between customers. I stopped eating quickly when I saw this wondering what was going on in the kitchen if they displayed this type of behavior in public.
The property has a lot of potential but because of the lack of maintenance and the general run down atmosphere I will not return until they get thier act together.

Room Tip: Stay out of Cabana rooms backing up to the IHOP. The noise is awful.
See more room tips
  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
1 review
4 of 5 stars Reviewed April 10, 2013

stayed here for a 2 days on a function with my company. The hotel was a bit dated looking on the outside and the initial impression of the area as you drive up to the hotel may seem a bit unsafe, It is not. This was a way convienant place, Ihop next door, another 200 feet past the ihop is a gas station with a store inside for food and refeshments. NICE!! across the street is a starbucks and wafflehouse. Just a few blocks away is restaurant row that will please everyone, the hotel will shuttle you there and back when they are available to do this, the hotel is not large. It does have a resaturant and bar and both are very nice. Food was good and the drink prices are consistent with hotel prices. the room was clean and comfortable, LCD tv.s a microwave and refrigerator as well as a coffee maker in the room. the Water was pretty much instantly hot for a shower, good amenities for bathroom use. I liked this hotel everyone was friendly. I was right next to the elevator, but I cannot remember hearing it at all. The room was quiet except for the a/c which was a bit noisy. I would happily stay here again.

Room Tip: upper rooms were even quiester than the 2nd floor room I was on.
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knightdale, North Carolina
Top Contributor
107 reviews 107 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 10, 2013

We missed our connection and had to stay over in Dallas. American Airlines set us up with a pre-negotiated rate at this hotel. Although we had to take a smoking room, the room itself was quite clean. It had a very comfortable bed, soft sheets, thick towels and didn't smell overwhelmingly of smoke. We ordered room service which came quickly and was quite good.

It's conveniently beside an IHOP. Also, there were a lot of "gentleman's clubs" along the road it's on which was initially concerning. However, once we arrived, we felt quite safe and not skeezy.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pink, OK
1 review
5 of 5 stars Reviewed April 1, 2013

I just spent 6 weeks at the Elegante' in Dallas and counldn't have asked for a better place to stay! The rooms are great, the bed is extremely comfortable and Perry and the staff at the hotel are the friendliest group of professionals that anyone could ask for. On top of the great accommodations, the food is superb and the bar is a great place to sit and relax, watch a little TV or just chat with the other guests. Special Kudos to Jackie. She works both the front desk and tends bar in the Finish Line. I don't know if she ever has a day off but she never fails to meet every guest with a broad, sincere smile. Overall, I had a wonderful experience during my stay and highly reccommend it to anyone who is looking for lodging in the Dallas area.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 29, 2013

I had the chance to stay in a suite around the pool courtyard. I was there for a 3 days seminar for work. The room was very clean and nice. The bed felt amazing and the a/c was very cold (which is a plus in my book, because I am hot natured). They had a buffet breakfast which was excellent (not free). You can even eat dinner there, buffet as well. The finish line bar and grill was a plus as well. Very nice and polite bartender and I have the two fisted Angus burger which was very good. Would stay here again.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to MCM Elegante Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about MCM Elegante Hotel and Suites

Address: 2330 W Northwest Highway, Dallas, TX 75220
Location: United States > Texas > Dallas > Northwest Dallas-love Field
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Best Value Hotel in Dallas
#23 Business Hotel in Dallas
#42 Family Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3 star — MCM Elegante Hotel and Suites 3*
Official Description (provided by the hotel):
The MCM Elegante Hotel and Suites is located just minutes from downtown Dallas, DFW and Love Field Airports, over 30 restaurants, entertainment attractions and sports venues. You’ll find all the accommodations you would expect from a premiere hotel, including spacious rooms with the most comfortable beds on the planet and luxurious synthetic down bedding. Choose one of our luxury tower rooms or a poolside cabana suite. The MCM Elegante is the only hotel offering free transportation from both airports, as well as to area attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Priceline, TravelClick, Tingo, BookingOdigeoWL, Hotels.com, Expedia, Venere and Otel so you can book your MCM Elegante Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mcm Elegante Hotel Dallas
Mcm Elegante Dallas

Owners: What's your side of the story?

If you own or manage MCM Elegante Hotel and Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.