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MCM Elegante Hotel and Suites: Traveler Reviews

3.0 of 5
2330 W Northwest Highway, Dallas, TX 75220 (Northwest Dallas-love Field)
Hotel amenities
MCM Elegante Hotel and Suites
Ranked #27 of 184 hotels in Dallas
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124 reviews from our community

Traveler rating
    59
    29
    13
    10
    13
See reviews for
Families
10
 
Couples
11
 
Solo
19
 
Business
64
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Albany, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“MCM Elegante - Dallas TX”
4 of 5 stars Reviewed November 20, 2012

This hotel was a great value. Close to both airports. A good business travel choice. Breakfast was included for a very reasonable price ($79++) for King Bed Room. Be aware, however, that the only restaurant on site is a buffet breakfast / buffet dinner.

Room Tip: Ask for an inside room, away from the elevator.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Tom P about MCM Elegante Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Reunion weekend at MCM hotel”
5 of 5 stars Reviewed October 30, 2012

I hosted my class reunion and the hotel staff was so wonderful to work with on catering and hotel room reservations. My husband and I stayed on the 8th floor executive level. Our room was a suite and the bed was one of the most comfortable beds we have ever slept on. We slept so well that my husband requested to purchase one of the pillows. The food was super delicious especially the Romano crusted chicken. Many of my classmates kept complimenting me of how everything turned out. The hotel did most of the decor. The tiramisu cake is to die for and surprisingly I am a chocolate lover. I will definitely consider using this hotel again for future events and even a stay cation.

Room Tip: 8th floor is quiet and has own business center on the floor. Happy hour served on the 8th floor inst...
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sfulle74 about MCM Elegante Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
“Honest review”
4 of 5 stars Reviewed October 27, 2012

I do not believe the negative reviews. First the staff is extremely professional. The hotel is very clean. Initially, I was disappointed b/c i reserved a nonsmoking room and was given a smoking room. Of course it was unpleasant but fine for a smoker. The room was very nice. The staff reroomed me to the cabana suite as reserved. The rooms are tuscan style ,good quality bedroom furniture with excellent linens. The hotel has tasteful decor thru out the lobbies. It is an older hotel but well kept. Location is close to downtown . My only comment to the hotel is keep the upgraded reservations from other online companies as it may be the first and last time a customer will come as a downgrade will hurt your business.

Room Tip: Be sure to ask if your reservation is what you expected if using online
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Giveup1 about MCM Elegante Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Roach Motel”
1 of 5 stars Reviewed October 25, 2012

Believe the other negative reviews you have read. This "hotel" is beyond nasty and does not deserve its star rating. My room was crawling with large cockroaches and when I notified the front desk, the front desk assistant said "I'm actually not surprised." I demanded a refund and was given the runaround. No apology was offered. No offer was made to move me to another room. I checked out immediately and will never stay here again. Avoid this place at all costs!

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask V1701E about MCM Elegante Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“My perspective..... "it was pretty good"”
4 of 5 stars Reviewed October 17, 2012

So, first of all I can't complain because I was staying there for free.... well not for free, but the company who hired me paid it all. I were there the last two weeks and it was very good. Never been in Texas before so this was a whole new experience. Restaurants food was delicious all days, I would recommend a bit more variety for breakfast since every day was the same thing. Agent at the front desk were always great, phone calls were always answered very fast. Personnel from the restaurant were the best since they were always welcoming with a smile and GREAT CUSTOMER SERVICE. Shuttle employees were also great, always caring for all clients not to fall at moment of getting off the bus. All of them seems like they truly cared for us, and there's nothing better than that. So, costumer service was great, food was great.. the facilities are good... laundry not that good but hey, at least they have one. Couldn't use the pool since it was very cold so I cannot tell if pool was good or not. Rooms!! They were always neat, clean and all my stuff were on the place I left them, this people are very trustworthy (which is a +plus). I almost didn't use the Tv in the room that much because a was on business traveling but the few times I did, it was GOOOOD. Coffee maker, Starbucks Coffee so that rocks! I'm a Big Coffee Lover.....

So the thing that I didn't like is that I had a teammate who was staying alone (not like me, I was with another girl as roommate) but he, he had a room all for himself, he had the tv, desk (which we had also), coffee maker, a REFRIGERATOR and a MICROWAVE. So those kind of rooms REALLY ROCKS!!

Anyways, overall it was pretty good.

Room Tip: Of course, the One Bed Room.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ale_desitny about MCM Elegante Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about MCM Elegante Hotel and Suites

Also Known As:
Mcm Elegante Hotel Dallas
Mcm Elegante Hotel
Mcm Elegante Dallas
Address: 2330 W Northwest Highway, Dallas, TX 75220
Region: United States > Texas > Dallas > Northwest Dallas-love Field
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotels in Dallas
#20 Business Hotels in Dallas
#49 Family Hotels in Dallas
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The MCM Elegante Hotel and Suites is located just minutes from downtown Dallas, DFW and Love Field Airports, over 30 restaurants, entertainment attractions and sports venues. You’ll find all the accommodations you would expect from a premiere hotel, including spacious rooms with the most comfortable beds on the planet and luxurious synthetic down bedding. Choose one of our luxury tower rooms or a poolside cabana suite. The MCM Elegante is the only hotel offering free transportation from both airports, as well as to area attractions. ... more   less 
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