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“Great stay, late review” 4 of 5 stars
Review of Candlewood Suites - Dallas Market Center

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Candlewood Suites - Dallas Market Center
2.0 of 5 Hotel   |   7930 North Stemmons Freeway, Dallas, TX 75247   |  
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Ranked #16 of 188 hotels in Dallas
Onalaska, Wisconsin
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Great stay, late review”
4 of 5 stars Reviewed August 21, 2013

I usually try to review hotel stays shortly after departing, but this one is very late, so sorry. the Candlewood Suites Dallas Market Center was great. I had 2 rooms for a business trip in March and upon check-in only 1 room was ready. No problem, the luggage all went to one room. The front desk was wonderful checking for us and told me the other room would be ready in about an hour. We needed a bite to eat and directed us to a place close by that was very good. When we returned, the other room was ready as promised. The rooms were very clean and comfortable and well maintaned. The furniture was new and the bed was very comfy. The area was very convenient and getting on/off the freeway took just one time to figure out and it was a breeze. Overall a great place with wonderful staff and amenities. I will stay here again and again when in Dallas.

Room Tip: Near the back of the building is away from the frontage road and freeway, but the hotel does sit bac...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaymesnav, Director of Sales at Candlewood Suites - Dallas Market Center, responded to this review, August 26, 2013
Thank you for your review. We are very pleased that the front desk agents were helpful and that you found your bed to be comfortable.
We appreciate you sharing your thoughts no matter how long ago you checked out.
We hope we get a chance to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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153 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Texas
Top Contributor
65 reviews 65 reviews
31 hotel reviews
Reviews in 44 cities Reviews in 44 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 21, 2013

The location is, in one hand, really convenient near market center, but the adjacent apartments had all kinds of helpful signs announcing "no drug dealing" which, even to my amateur eye, appeared to be getting ignored. Stay on the sidewalk because there are poop mines on every grassy spot surrounding the parking lot.

It's really not the hotels fault. As far as the hotel goes, it was okay. The TVs were on the blink the whole stay, but that could be the cable company right?

Rooms were clean and the staff helpful. The gym looks good in the photos but the corroded free weights were not inviting. Still they have free weights.

I debated adding this to the review, because again it's not the hotels fault, but there was, could it be, really? Yep, there was a trail of poop down the hallway. Which the hotel removed promptly.

The elevator is slow enough that the poor guests kept getting off early, because it seemed unbelievable we were only one floor from where we started from a long while back.

But the room was quiet and otherwise a normal stay. The lounge requires payment for apples and bananas and so on.



  • Stayed July 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James N, Director of Sales at Candlewood Suites - Dallas Market Center, responded to this review, July 22, 2013
We appreciate you taking the time to share your thoughts with us on your recent stay. I will be sure that our Operations Team is aware of the issues that you experienced such as the problems revolving around our four legged guests.
We appreciate your concern regarding the surrounding properties and we hope that having our nightly security patrol our lot made you feel at ease.
Once again, we appreciate your review and look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 17, 2013

I stayed for more then 2 months here traveling from India (I'v stayed at Candlewoods before in another state) and this hotel has very good quality rooms, neat, clean, airy and completely furnished. I had a 1-bedroom suite. The furniture was new with all amenities. Two negatives: the products in the cupboard were more pricey then market price and noise from upper floor room will make you go mad, probably disadvantage of wooden structures... Shuttle service and drivers are very good and helpful. Hotel front desk staff was also quite helpful. The free weekend shuttle to Walmart was a savior. Please keep it up !! Thank you to make my stay homely , so far away from home... !

Room Tip: Rooms are all with different views due to the layout. Booking here is difficult to get, so I was lef...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James N, Director of Sales at Candlewood Suites - Dallas Market Center, responded to this review, July 18, 2013
Thank you so much for your review and for the notes on the cupboard and the noise. I will be sure that our Team in Operations are aware of your comment.
I am so happy that the drivers and front desk agents were friendly and helpful and you benefited from our trip to the local Wal-Mart.
We hope we get to see you again and we appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2013

I just left this hotel about 3 days ago. Very nice hotel. Close to a lot of places.

I want to thank you for all the help.

The morning shuttle driver Edgar very polite and professional. He helped me a lot. He took me to all my appointments on time and was a great listener. Thank you. Amazing job!

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James N, Director of Sales at Candlewood Suites - Dallas Market Center, responded to this review, July 3, 2013
Thank you so much for your review. We are all delighted that our friendly hotel shuttle driver Edgar was helpful and that you were pleased with his services. We thank you for your business and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sulphur Springs, Texas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 27, 2013

I would recommend Candlewood Suites Dallas market Center for three reasons ,! Destiny Gray always treated me and my family with a great deal of respect and she always done everything she could to accommodate our every need !!!!!!!!! .2 If something did go wrong with our room maintenance was always prompt in getting things done quickly !!!!! #3 the rooms we got upon our check in's was always very clean and very appealing . I will return at some point with my family just to relax !!!!!!!!!!! Thanks ,Matt Wallis and family

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James N, Director of Sales at Candlewood Suites - Dallas Market Center, responded to this review, July 1, 2013
Thank you so much for taking the time to submit your review. We are so happy that Destiny was able to make your stay more pleasurable and that any issues you had were quickly resolved. We appreciate you so much and we are excited at the prospect of seeing you here again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dover Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2013

I had the pleasure of staying for 9 nights at Candlewood Suites. It was great. The check-in staff was polite and on spot. The hotel was clean. I really cannot say one bad word about Candlewood Suites. I felt very safe and secure.

Would I recommend this hotel. YES!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James N, Director of Sales at Candlewood Suites - Dallas Market Center, responded to this review, July 1, 2013
Thank you so much for your review. We are pleased to know that you enjoyed the hotel and we appreciate the sentiments. You were a pleasure and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
clinton, ms
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 15, 2013

The staff seems to go out of their way to make you stay as pleasant as possible. It was a great price for our travelling group, and the room was clean, quiet, and was very nice. it is a little older, and the neighborhood isn't the best, but they cant' control either of those, but what they can control is simply outsanding!

Stayed June 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James N, Director of Sales at Candlewood Suites - Dallas Market Center, responded to this review, June 17, 2013
Thank you so much for your kind review. I am so happy to know that our great team was accommodating and pleasant. We are very pleased that you enjoyed your stay and we hope we have the pleasure of your company soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Candlewood Suites - Dallas Market Center

Address: 7930 North Stemmons Freeway, Dallas, TX 75247
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Dallas
#7 Business Hotel in Dallas
#12 Best Value Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Dallas Market Center 2*
Official Description (provided by the hotel):
Candlewood Suites Dallas Market Center, is an all-suite hotel. Conveniently located 2 miles from Dallas Love Field Airport, and near several Dallas hospitals: Children s Hospital, UT Southwestern, Presbyterian, Baylor and Scottish Rite. The Candlewood Suites Dallas Market Center, is just moments away from the Dallas Convention Center, American Airlines Center and downtown Dallas. Guests visiting the area can enjoy a variety of professional sports teams including the Dallas Mavericks, Dallas Cowboys and Stars. Fully equipped kitchens in every suite, large work desks, two line phones and free high speed Internet access make the Candlewood Suites Dallas Market Center the ideal extended stay hotel choice for the corporate traveler. The Candlewood Suites is the perfect 'home away from home' for relocation, project, temporary assignment or training needs. You can relax in the overstuffed recliner while you enjoy the DVD player. In our Candlewood Cupboard, you can purchase meals, snacks and sundry items at value prices. Additionally, unlike a corporate apartment, the Candlewood Suites does not require a lease or minimum length of stay. Whether traveling to Dallas for business or leisure, for one night or several months... Candlewood Suites Dallas Market Center is the solution to your temporary housing needs. ... more   less 
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Also Known As:
Candlewood Suites - Dallas Market Hotel Dallas
Candlewood Dallas
Dallas Candlewood Suites

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