We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable Stay” 5 of 5 stars
Review of Residence Inn Dallas Market Center

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Residence Inn Dallas Market Center to your Saves list
Residence Inn Dallas Market Center
3.0 of 5 Hotel   |   6950 N Stemmons Freeway, Dallas, TX 75247 (Northwest Dallas-love Field)   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Northpark Shopping Offer
Ranked #90 of 189 Hotels in Dallas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Comfortable Stay”
5 of 5 stars Reviewed March 31, 2014

Room was very comfortable and clean. It was very spacious and our room was in excellent condition! We had a room in building 7 and you can barely hear the hwy noise from the bedroom area. If you are planning to sleep on the sofa bed, I would be more concerned about the noise. I would definitely stay here again! It is very close to Dallas Lovefield airport.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this review, April 3, 2014
Dear Guest,

Thank you for taking the time to share your guest experience while staying in Dallas. We appreciate you sharing your comments and were pleased to hear you had an enjoyable and comfortable stay!

We look forward to seeing you again!

Best regards,

Traci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

90 reviews from our community

Traveler rating
    32
    24
    17
    10
    7
See reviews for
21
7
10
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 24, 2014

Room 711- This was a two night stay for a training session and upon checking in I discovered the desk chair was all ripped up (plether- plastic leather) missing from 1/3 of the seat, living room chair was used as a cat scratching post, stained & dirty drapes, carpet-not vacuumed, no hot water in the tiny stand-up curtained shower-four mins into the shower-lather on hair and soap all over- (got points for my unfortunate experience). One of the bedroom doors (2 BR suite) had nail heads sticking out (discovered them when placing my hand there). Knowing that it was spring break week, I would think the staff was ready for the crowd- room was not serviced on day 2 of the stay until much later in the afternoon. Going back to Hilton.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this review, March 25, 2014
Dear Guest,

Thank you for taking the time to share your guest experience. I was disappointed to hear that the experience was not to your satisfaction or our standards. I sincerely apologize that the issue was not corrected prior to your departure. I appreciate you bringing this to our attention so that we can improve the service we provide our guests.

Sincerely,

Traci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Top Contributor
150 reviews 150 reviews
18 hotel reviews
Reviews in 45 cities Reviews in 45 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed March 17, 2014

The room was clean and nice with the extended stay style (although windows were dirty but with no view the curtains stayed closed). Breakfast was good and staff friendly and helpful, but nothing deserving of a stand-out rating. Lost power for a couple of hours on Saturday afternoon which was odd. Used shuttle from airport but long wait so used Uber for fast and easy trip to Love Field when departing. Would stay again if have business or event in the area.

Stayed March 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this review, March 18, 2014
Dear Greg,

Thank you for taking the time to share your guest experience. We appreciate your feedback and will share with our team to continue to improve the service we provide our guests.

I apologzie for the power outage resulting from the storm in the area interrupting your stay. I appreciate your patience during that time.

We look forward to welcoming you back on your next trip to Dallas!

Sincerely,

Traci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashland, Ohio
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 2, 2014 via mobile

I am a huge Marriott fan. I always choose them when I can. This property sits right on the Stemmons freeway, which is quite noisy, all the time. I was able to get a room in the middle, so the noise was much less noise. The chair in my room (room 525) looked like a cat used it for a scratching post!! The room looks as if it had been updated recently. The bathrooms in this 2 room suite are quite small, and the exhaust fan in one sounds like a jet taxiing down the runway.

They do provide free food in the evening, but it's gone by about 6:30, so don't be late! Breakfast is typical RI fare. I do wish Marriott would reevaluate the coffee choice for their properties. It's kind of bland in all locations that don't have a Starbucks.

On a positive note, the staff was friendly, and the beds were very comfy!!

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this review, March 3, 2014
Dear Guest,

Thank you for taking the time to share your guest experience. I apologize that your recent stay was not satisfactory and appreciate your feedback.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such problems in the future.

Once again, please accept my apology. We would like to regain your trust and we hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.

Traci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 7, 2014

Stayed here overnight after picking my mother up from DFW. The staff on the front desk were very helpful when i needed directions to the grocery store and the next day when we left something behind in the room. I enjoyed the breakfast, just wish they had a grab and go as we had to be on the road early. The room was in excellent condition and both the sofa bed and king were incredibly comfortable.

Room Tip: Aim to find a room in the middle of the property as N. Stemmons is quite loud in the evenings.
See more room tips
Green Features: Noticed the signs in the rooms about the hanging up towels and allow housekeeping to wash less frequently. Did not apply as we only stayed there one night.
  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this review, February 10, 2014
Dear Guest,

Thank you for taking the time to share your guest experience. I am pleased that you enjoyed your stay.

Our guest experience and satisfaction is important to us so we appreciate the feedback so we can continue to make our guest experience the best it can be each and everytime.

Have a wonderful day,

Traci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valletta, Malta
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed February 5, 2014

This was by far the worst hotel stay for a very long time. Arrived in room - no cooking utensils, asked three times - gave up and went out to buy my own. This hotel does zero maintenance to it's facility. The refrigerator in the room was noisier than the train passing not 100 meters from my window, the microwave sounded as if it would self-destruct every time I used it, and room servicing is basically a lottery of what they will clean in your room, and what they will and will not leave for you - items such as tea towels / coffee...
Needless to say - I will NOT be returning to that hotel during my next upcoming stay in Dallas.

Room Tip: Choose another hotel !
See more room tips
  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this review, February 7, 2014
Dear Mr. Huwsie,

I want to thank you for taking the time to share your experience. I apologize first for the level of service you received and not providing comfortable accommodations and amenities for your stay. This is not an acceptable experience for any of our guests and I truly am sorry I was not able to make this right with you prior to your departure.

Our guest experience is important to us so I appreciate you sharing your feedback so we can take this opportunity to improve our services.

I apologize for the inconvenience and interruption to your stay. Please let me know if there is anything I can do to regain your business and trust.

Sincerely,

Traci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas
Top Contributor
124 reviews 124 reviews
42 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 13, 2014

While this particular Residence Inn has been here a while they have updated the site and it is very nice. Clean - well maintained - comfortable rooms - suprisingly quiet considering it is close to several main highways - easy access - nice lite dinners each evening

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this review, January 21, 2014
Dear Guest,

I appreciate you taking the time to share your experience. I am pleased that the accommodations were a "nice suprise". Thank you for choosing Residence Inn. It was a pleasure to have you as our guest and we hope to welcome you back in the future!

Best regards,

Traci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Residence Inn Dallas Market Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Dallas Market Center

Address: 6950 N Stemmons Freeway, Dallas, TX 75247
Location: United States > Texas > Dallas > Northwest Dallas-love Field
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #90 of 189 Hotels in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Dallas Market Center 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Marriott, Priceline, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Residence Inn Dallas Market Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Dallas Market Hotel Dallas
Dallas Residence Inn

Owners: What's your side of the story?

If you own or manage Residence Inn Dallas Market Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.