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“Courtyard Suites” 3 of 5 stars
Review of Dallas Marriott Suites Medical/Market Center

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Dallas Marriott Suites Medical/Market Center
3.5 of 5 Hotel   |   2493 North Stemmons Freeway, Dallas, TX 75207   |  
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$25 Daily Credit
Ranked #52 of 190 Hotels in Dallas
Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
“Courtyard Suites”
3 of 5 stars Reviewed April 30, 2011

I travel alot for business and while this is a new Marriott Suites hotel, it reminded me of a Courtyard with suite rooms. I have stayed at some of the older Marriott Suites that have been renovated that are much nicer than this. Also a little disappointed when I called for a toothpaste twice and waited for 45 min, before I decided to go to the front desk to get it myself. Overall the stay was average, but for the great rate which included breakfast, I can't complain.

  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
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    88
    29
    13
    11
See reviews for
49
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Tulsa, Oklahoma
Top Contributor
74 reviews 74 reviews
62 hotel reviews
Reviews in 46 cities Reviews in 46 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 26, 2011

I travel for business and spend a lot of nights in Marriotts. I have a definite idea of what to expect from a Marriott property and this property meets but does not exceed those standards. However, opinions are subjective as I overheard other travelers raving about the rooms and the breakfast buffet. These were families with children and not adult only travelers.

The rooms are very standard small "suites" with basic hotel furnishings and a decent bed. There are two flat screens but the reception was fuzzy. If you need to be in this area the Marriott Suites is a decent choice but for a few dollars more I found the Renaissance across the street to be superior to this property.

Overall, a clean average property but nothing to get excited about.

  • Stayed April 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Boston, Massachusetts
Top Contributor
211 reviews 211 reviews
75 hotel reviews
Reviews in 112 cities Reviews in 112 cities
176 helpful votes 176 helpful votes
5 of 5 stars Reviewed March 23, 2011

This is an easy one.
-Service was solid the whole time-with moments of greatness.
-Love the room, only thing it lacked was a microwave and free internet.
-The bed was sublime. SUBLIME.
-The pool wasn't heated-which surprised me a bit...and you have to go through the bar area-poor design-but it looked like a nice pool.
-Shuttle to downtown was great. Both drivers were friendly and knew the area well. Tip them well for sure!!!
-Dallas was interesting-but not worth leaving the bed for =)
-Parking was free and the hotel pretty easy to get to.
It was a great hotel stay-I really miss that bed and the great customer service!

  • Stayed March 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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California
Top Contributor
58 reviews 58 reviews
42 hotel reviews
Reviews in 29 cities Reviews in 29 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed March 5, 2011

Hotel is great in terms of facilities.
Free parking is adequate and secure.
I had a spacious room and almost everything was in greart working ocndition.
Did not try the bar/restaurant, but it looked like a great placve for cocktails.
Problems are with the service.
I checked in at night close to midnight. Front desk person had a no-can-do attitude. I just did not feel welcome as i was not offered water nor a wake up call. Very cold person at front desk.

The following day, whenever I called the front desk to request information about services available, the staff would sound tired (I spoke with at least 4 different people) and no one ever says who they are. The following day I called front desk for a wake up call. Person who answered seemed really tired and/or unhappy.
Called later as the desk phone in my room did not work. It took 2.5 hours and 3 calls before it was fixed. The first 2 times I did not know who answered. By the third time I made sure to ask whom I was talking to. (A different person answered every time.) Mabel identified herself and finally someone showed up within 5 minutes of my call and fixed my phone in 5 minutes.
As I understood the hotel was at 100% capacity. I requested a shuttle ride to Love Field airport...
With the hotel at 100% capacity, the hotel only had one driver scheduled. I know this because the reception staff kept complaining about this out loud.
The ride to the airport I requested becuase knowing the shuttle would be impossible, I decided to rent a car.

In all the hotel is great, the FRONT DESK staff I interacted with is not.

Thank you!

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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CHETEK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 10, 2011

Stayed at the Marriot Suites over Super Bowl weekend. Everyone from managers to maids were terrific. Food was excellent. They kept the restaurant open late after the game to take care of those of us who wanted to eat late. Bartenders Whitney and Frenando were always pleasant and helpful even when very busy. Rooms were clean and comfortable. 2 flat screen tv's to see all the highlights on. Bed was very comfortable. Shuttle service to local attractions was also available. Would highly recommend.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 28, 2011

Room was great, fair price. Food was mediocre in room service and concierge room.

  • Stayed January 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 23, 2011

Stayed their for a quick weekend trip. The hotel is nice. All of the rooms are suites with a frig. Only no microwave! The staff waa friendly and great service. Free parking. The location is a few miles from Love Field airport. Not much to do around the hotel.

  • Stayed January 2011
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dallas Marriott Suites Medical/Market Center

Address: 2493 North Stemmons Freeway, Dallas, TX 75207
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Business Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dallas Marriott Suites Medical/Market Center 3.5*
Number of rooms: 266
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Also Known As:
Marriott Suites Market Center Dallas Hotel Dallas
Marriott Dallas
Marriott Hotel Market Center Dallas
Dallas Marriott

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